NEC Ds2000 Software Instructions Manual

Trunk (Line) Queuing / Trunk Callback
DS1000/2000 Software ManualChapter 1: Features403
Programming Guide
Programming List
Program 0101 - Trunk (Line) Queuing Priority (page 441)
In an extension’s Class of Service, enter Y to enable Trunk (Line) Queuing Priority.
Program 0101 - Camp-On to Busy Line (page 441)
In an extension’s Class of Service, enter Y to allow camping on to a busy trunk.Program 1801 - 
Extension Class of Service Assignment (page 533)
Assign Class of Service to extensions.
Other Related...

Trunk (Line) Queuing / Trunk Callback
404Chapter 1: FeaturesDS1000/2000 Software Manual
Central Office Calls, Placing (page 93)
An extension user can queue for a busy trunk, or queue and hang up to leave a callback for a 
busy trunk.
Last Number Redial (page 236)
If all trunks are busy and Last Number Redial cannot go through, the user can dial 2 a queue 
for a trunk to become free. If the user hangs up, the system converts the queue to a Trunk Call-
back.
Save Number Dialed (page 322)
If an extension...

Trunk Groups
DS1000/2000 Software ManualChapter 1: Features405
Trunk Groups
Description
Extension users can optionally dial trunk group access codes 90-98 to select trunk groups 0-8 for 
outgoing calls. This is helpful in applications that have different services arranged into trunk 
groups. For example, dialing 90 could access a group of DDD trunks for local calls, and dialing 91 
could access a group of WATS trunks for long distance calls. (Note that systems with Trunk Group 
Routing (page 398)...

Trunk Groups
406Chapter 1: FeaturesDS1000/2000 Software Manual
Default Setting
DS2000
Fixed Slot
Trunk Group Routing (dial 9) is assigned to trunk group 1 (which contains trunks 9-16). 
Dial 9 does not work by default.
All extensions have full access on all trunks.
U Slot Prior to 02.01.07
Trunk Group Routing (dial 9) is assigned to trunk group 0 (which contains trunks 1-8). 
Dial 9 works by default. The outgoing trunk priority for the dial 9 group is as follows:
Order 1 = trunk 8
Order 2 = trunk 7...

Trunk Groups
DS1000/2000 Software ManualChapter 1: Features407
Programming Guide
Programming List
Program 0501 - Single Digit Access (page 475)
Enter N to disable single digit access. With single digit access disabled, an extension user can 
dial 90-98 to access trunk groups 0-8.
Program 1002 - Trunk Groups (page 506)
Assign trunks to Trunk Groups (0-8).
Program 1803 - Extension Line Access Assignments (page 546)
For each extension, assign the access options for each trunk (0 = No access, 1 = Incoming...

Trunk Groups
408Chapter 1: FeaturesDS1000/2000 Software Manual
Other Related Features
Loop Keys (page 242)
Switched and Fixed Loop Keys use the system’s Trunk Groups.
Trunk Group Routing (page 398)
With Trunk Group Routing enabled, extension users can press ICM and dial 9 to place outgo-
ing calls.
Feature Operation
To place a call over a trunk group:
1. Lift handset.
2. Press ICM.
3. Dial trunk group code (90-98). 
If you hear dial tone as soon as you dial 9, your system has Trunk Group Routing...

Trunk Timers
DS1000/2000 Software ManualChapter 1: Features409
Trunk Timers
Description
DS2000 Fixed Slot
Available. See System Timers, Trunks on page 372 for more. DS2000 U Slot
DS1000 

User Programmable Features
410Chapter 1: FeaturesDS1000/2000 Software Manual
User Programmable Features
Description
User Programmable Features allow an extension user to customize their telephone 
to work just the way they want. With User Programmable Features, there is no need 
to rely on a System Administrator or Communications Manager to set up each 
phone. These User-Programmable Features include:
Direct Station Selection (DSS) Assignment1
See Direct Station Selection (DSS) on page 125 for more....

User Programmable Features
DS1000/2000 Software ManualChapter 1: Features411
Table 16:  User Programmable Features
Feature Mnemonic Operation Access Level
The shaded rows below show the Fixed Slot software User Programmable Features.
Call Coverage#RC # + R C + Press Call Coverage key 
repeatedly to select ringing modeN/A
DSS
#BLF
#BLF + Press DSS key + HOLD + Enter 
extension + 
VOL Up  + Program another 
key or 
SPK to exit.1-5
Group Call Pickup#RG# + R G + Press Group Call Pickup key 
repeatedly to...

User Programmable Features
412Chapter 1: FeaturesDS1000/2000 Software Manual
Programmable Function 
Key Ringing#RACCall Coverage Keys: #RAC + Call Cover-
age Key repeatedly to select ringing mode 
+ 
SPK to exit.
Call Coverage Keys flash as follows: 
Lamp only=On red, Immediate ring=On 
green, Delay ring=Fast flash green.2-5
#RALOutside Line Keys: #RAL + Line Key 
repeatedly to select ringing mode + 
SPK 
to exit.
Line keys flash as follows: Lamp 
only=On red, Immediate ring=On green, 
Delay ring=Fast flash...