NEC Ds2000 Software Instructions Manual

Names for Extensions and Trunks
DS1000/2000 Software ManualChapter 1: Features263
Names for Extensions and Trunks
Description
Extensions and trunks can have names instead of just circuit numbers. These names show on a key-
set’s display when the user places or answers calls. Extension and trunk names make it easier to 
identify callers. The user does not have to refer to a directory when processing calls. Extension and 
trunk names can consist of upper and lower case letters,spaces and punctuation, and...

Names for Extensions and Trunks
264Chapter 1: FeaturesDS1000/2000 Software Manual
Programming Guide
Programming List
Program 1001 - Trunk Extension Number (page 498)
Enter the name for the trunk port. The trunk name can be up to 15 characters long.
Program 1801 - Extension Name (page 532)
Enter the name for the extension port. The extension name can be up to 15 characters long.
Other Related Features
See the list under Description above.
Feature Operation
Trunk and extension names automatically display...

Night Service / Night Ring
DS1000/2000 Software ManualChapter 1: Features265
Night Service / Night Ring
Description
Night Service redirects trunk calls to their night mode destination. Typically, the attendant or super-
visor activates Night Service after normal working hours, when most employees are unavailable to 
answer calls. There are two basic types of Night Service: Assigned Night Answer and Universal 
Night Answer.
Assigned Night Answer rings extensions directly at Night, providing specific...

Night Service / Night Ring
266Chapter 1: FeaturesDS1000/2000 Software Manual
At attendant (extension 300 by default), key 11 is a Night key. This allows the attendant to activate 
the Night Mode system-wide.
Conditions
None
Default Setting
Trunks 1-8 ring extensions on line keys 1-8 in the day and at night.
At attendant (extension 300 by default), key 11 is a Night key. This allows the attendant to acti-
vate the Night Mode system-wide.
Programming Guide
Step-by-step guide for setting up Night...

Night Service / Night Ring
DS1000/2000 Software ManualChapter 1: Features267
Programming List
Program 0101 - Activate Night Mode (page 442)
Enter Y to allow an extension to activate the Night Mode for Key Ring trunks.
Program 1003 - Direct Termination (Day) (page 509)
To enable UNA pickup for a trunk (e.g., ** + 01 at night), terminate the trunk to extension 300 
during the day. UNA pickup only applies to Option 3.
Program 1003 - Direct Termination (Night) (page 510)
To enable UNA pickup for the trunk...

Night Service / Night Ring
268Chapter 1: FeaturesDS1000/2000 Software Manual
Program 1805 - Ring Assignments (page 551)
Assign ringing for each trunk at each extension (1 = Lamp only [day and night], 2 = Ringing 
day and night, 3 = Night Ring only, lamp during the day, 4 = Delay ring day and night).
Other Related Features
Direct Inward Line (page 118)
The extension to which the DIL is terminated controls the night mode of the DIL.
If a DIL is terminated to the Voice Mail master number, a System Mode...

Night Service / Night Ring
DS1000/2000 Software ManualChapter 1: Features269
To answer a call ringing the system at night (UNA Pickup):
1. Press 
ICM.
2. Dial ** followed by the UNA code (01-04).
Dial the lowest number first (e.g., 01). If you hear busy, try the next highest number 
(e.g., 02).Trunk ring.
N/A 

Off-Hook Signaling
270Chapter 1: FeaturesDS1000/2000 Software Manual
Off-Hook Signaling
Description
When a user is busy on a call, Off-Hook Signaling indicates that another caller is trying to get 
through. Off-Hook Signaling helps important callers get through, without waiting in line for the 
called extension to become free.  After the user hears the off-hook signal, they can use other system 
features (such as Hold or Park) to process their active call and then answer the waiting call.
Off-Hook...

Off-Hook Signaling
DS1000/2000 Software ManualChapter 1: Features271
Default Setting
Off-Hook Signaling for trunk calls is a flashing green line/loop key and Camp-On tones.
Off-Hook Signaling for Intercom calls is Camp-On tones.
Programming Guide
Step-by-step guide for setting up Off-Hook 
Signaling 
Step 1: When an Intercom call is waiting, should extension hear Camp-On beeps, Voice Over, 
or no Off-Hook Signaling?
• In Program 1802 - Off-Hook Signaling for Inter-
com Calls (page 539), enter 1.
• In...

Off-Hook Signaling
272Chapter 1: FeaturesDS1000/2000 Software Manual
Programming List
Program 1802 - Off-Hook Signaling for Intercom Calls (page 539)
Set an extension’s Off-Hook Signaling options for incoming Intercom calls. The options 
are 0 (no Off-Hook Signaling), 1 (Call Wait beeps over speaker), and 3 (Voice Over).
Turn to Call Waiting / Camp-On on page 74 for more on setting up Camp On.
Turn to Voice Over on page 428 for more on setting up Voice Over.
Program 1802 - Off-Hook Signaling for...