Mitel Sx-50 ATTENDANT CONSOLE USER GUIDE
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WAKE-UP To Set Up 0 l When a Wake-up call is set, the extension automatically rings at the selected time. Either tones or recorded music greet the extension users/guests when they answer. If the call is not answered, the system tries again twice, at five minute intervals. If a wake-up call remains unanswered after three tries, the system cancels it, and an alarm is printed. Your system may be equipped with “message notification lamps” on telephones. These will flash after an unanswered Wake-up call (for instance, to alert a guest when a Wake-up call came in). Wake-Up records will be printed automatically, if the printer is enabled (see 4- 17). a Wake-Up Call Press and hold down WAKE-UP Dial the extension number The display shows the extension number, and if no Wake-up is currently set, the dashes flash: EMT-NUMBER 252----- Enter the Wake-up time (four digits in 24-hour format) EXT-NUMBER 252-0730 Release WAKE-UP to resume normal operation. Once a Wake-up call has been set, it can be changed or cancelled. . To Change a Wake-Up Call l Press and hold down WAKE-UP 0 Dial the extension number The following is displayed. The flashing numbers represent the wake-up time. d’ EXT-NUMBER 252-0730 : 4-28 Attendant Functions -
WAKE-UP l Dial the new Wake-up time (24-hour format) EXT-NUMBER 252-l 315 l Release WAKE-UP to resume normal operation, with the new Wake-up time set. To Cancel a Wake-Up Call l Press and hold down WAKE-UP l Dial the extension number l Dial 9999 to erase the Wake-up time. l Release WAKE-UP to resume normal operation, with no Wake-up now programmed for that extension. Attendant Functions 4-29
INTRODUCTION Once you are familiar . . , with basic console operation, you should only need this section for occasional reference to the tables and reference lists provided. Fill in these lists so that you will have the information when you need it. In Handy Hints you can record your own tips on operating the console to assist yourself and others in the future. Let the Index help you find the information you need as rapidly as possible. Reference 5- 1
HUNT AND RING GROUPS Your system may have Hunt Groups and a Ring Group . . . to which to extend some calls. To call them, you use the Access Code listed below in place of a regular extension number. Use this table to record the Access Codes used in your company. Up to six Hunt Groups . . . may be programmed for your system. A number of extensions, usually in the same department, can be grouped together in such a way that when anyone rings the access number for the group, the system hunts around the members of the group until it finds a free extension that can receive the call. There may be a Ring Group . . . programmed also. This is a group of extensions that all ring together when anyone dials the access code for the group. As soon as one of the extensions answers, the others stop ringing and the conversation cannot be heard on the other telephones in the group. Your communications department will tell you what codes to use. Fill in the Access Codes and identities below foi Ring or Hunt Groups in your organization. I ACCESS CODE I USED FOR . . . I RING GROUP HUNT GROUPS: Reference 5-5
ATTENDANT FUNCTION CODES A number of Attendant Function Codes . . . have been referred to in this guide: they are 2-digit codes dialed after pressing FUNCTION. They tell the system what you want to do. Many of the codes mimic the action of the console’s Feature Keys. Listed below are the Attendant Function Codes vou will use, and any related Feature Keys. OPERATOR RELATED FUNCTION FUNCTION PERFORMED FEATURE CODE KEY 11 12 13 14 15 17 ia Puts system into Night Service. Displays NIGHT. Puts system into Day Service. When held down, displays the number and message of a non-fatal alarm. Bell stops ringing and LED remains lit. Release key to return to operating mode. Sets the time in l2-hour format, but requires entry in 24-hour format. The display is 12 HOUR CLOCK HHMM. Sets the time in 24-hour format, and requires entry in 24-hour format. The display is 24 HOUR CLOCK HHMM. Turns on background music. Briefly displays MUSIC-ON. Turns off background music. Briefly displays MUSIC-OFF. 22 Displays contents of Message Register. 23 Puts on Call Blocking. Displays CALL BLOCK. 24 60 Disables Call Blocking. CALL BLOCK is removed from the display. Displays VIEW ABBREVIATED DIALING ENTRY ? and allows you to see the full telephone number that corresponds to the 2-digit list entry code that you have to dial next. Press RELEASE to return to operating mode. None Call Block None 5-6 Reference
AlTENDANT FUNCTION CODES OF FU ‘ERATOR RELATED INCTION FUNCTION PERFORMED CONSOLE CODE KEY 65 Displays CHANGE ABBREVIATED DIALING ENTRY ? and None allows you to change or delete the telephone number that corresponds to the 2-digit list entry code that you have to dial next. Press RELEASE to return to operating mode. 71 Displays CHANGE WAKE-UP TIME FOR EXT-? and allows WAKE-UP you to change or delete the Wake-up time for the extension number that you have to dial next. Press RELEASE to return to operating mode. 72 Displays VIEW WAKE-UP TIME FOR EXT-? and allows WAKE-UP you to see the Wake-up time set for the extension number that you have to dial next. Press RELEASE to return to operating mode. 73 Sends all of the readouts from the message register to None the printer. Displays MESSAGE REGISTRATION AUDIT. 75 Displays PRINT OPTION ? and allows you to dial * to None suspend printing, 0 to purge.the print queue or $2 to resume printing. 80 allows you to change the date from the one displayed. None Requires six digits in DDMMYY format. 90 Displays PRINT ALARM BUFFER OPTION ? and allows you None to dial 1 to print alarm messages as they occur, 0 to stop alarm printing and # to print all of the stored alarm messages. 97 Waits for you-to dial a security code and then dumps None the system data to the printer (or to a tape recorder). Displays DATA DUMP and the command numbers as they are printed. Reference 5-7