Mitel Sx-50 ATTENDANT CONSOLE USER GUIDE

sx-50” 
ATTENDANT 
CONSOLE 
USER GUIDE 
ISSUE 1 
MAY 1987 
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NOTICE 
Due to the dynamic nature of the product design, the information contained in this 
document is subject to change without notice. Mite1 Corporation, its affiliates and/or 
subsidiaries assume no responsibility for errors and/or omissions contained in this 
information. 
WARNING 
THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY 
ENERGY AND IF NOT INSTALLED AND USER IN ACCORDANCE WITH THE 
INSTRUCTION MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. 
IT HAS BEEN TESTED AND...

CONTENTS 
OVERVIEW 
Introduction ........................................ l-l 
Console Hardware .................................... l-2 
Prompts and Softkeys ................................. l-3 
Feature Keys ........................................ l-5 
Dial Pad/Adjustments ................................. l-9 
Correcting Errors/Clearing the Console ................... l-l 1 
Some Definitions .................................... l-1 2 
BASIC CALL HANDLING 
Introduction...

CONTENTS 
Data Dump ....................................... 4-21 
Setting Time and Date ............................... 4-22 
System Status and Identification ........................ 4-24 
Trunk Status ....................................... 4-26 
Trunk Emergency Release ............................. 4-27 
Wake-up ......................................... 4-28 
REFERENCE 
Introduction . ........................................ 5-l 
Telephone Directory .................................. 5-2 
Abbreviated...

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INTRODUCTION 
Welcome . . . 
to the SX-50@ System. You will quickly discover just how easy your 
job can be using the SX-50 Attendant Console. 
This book is intended to serve as your guide while you learn about 
basic Console operation. Soon you will only need the guide for 
occasional reference for advanced procedures. Take a few minutes to 
explore the guide and familiarize yourself with the book and its 
organization, so that it will be a handy reference tool whenever you 
need it. 
This first section...

CONSOLE HARDWARE 
Before operating the console . . . 
be sure that the display shows time and date, and the handset is 
plugged in to the left side of the console. 
The cable required to connect your console to the PASX is located at 
the rear of the console. This cable should be connected by a qualified 
system installation person and should not be adjusted by unauthorized 
personnel. 
If any problem occurs, contact your communications department for 
assistance. 
Your Console consists of . . . 
a...

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PROMPTS AND SOFTKEYS 
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The Liquid Crystal Display (LCD) . . . 
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is the two-line screen at the top of the console. 
The top line gives information about the extension or trunk to which 
you are connected, and (during other procedures) may indicate the 
number of calls waiting, time, date, and other information, such as 
Alarm Status. 
The second line is used to give “prompts” -- instructions for the five 
“softkeys” directly below. 
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a LCD 
DISPLAY 
c SOFTKEVS...

PROMPTS AND SQFbKEYS 
The Softkeys are . . . 
the row of five unmarked keys right below the LCD. These keys 
perform different functions at different times, so their identities are 
shown by the prompts which appear above them on the LCD. 
During normal call-handling, the prompts indicate the types of calls 
ringing in (LDN 1, LDN 2, LDN 3, DIALO, and RECALL). When you press 
the softkey directly below the prompt, you will answer that particular 
type of call. If a softkey does not have a prompt over it,...