Mitel Sx-50 ATTENDANT CONSOLE USER GUIDE

							PRINTER CONTROL/MESSAGE REGISTRATION 
To Control Printing 
l Press FUNCTION 
l Dial 75 
The display shows that system is ready to receive a printing 
command: 
PRINT OPTION ? 
I 
l 
Dial *to SUSPEND PRINTING 
Or dial 0 to PURGE PRINT QUEUE 
Or dial # to RESUME PRINTING 
The system carries out the command and returns to idle console. 
To Print Message Register Contents 
l Press FUNCTION 
l Dial 73 
The display briefly confirms that the system has accepted the 
command: 
MESSAGE REGISTRATION AUDIT 
I I 
Display then returns to normal operation while the contents of the 
message register prints. 
Note: If the printer does not start to print the message register, try 
entering the RESUME PRINTING command (#). , 
The register contents printed out give the extension number, and call 
units currently registered. . . 
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4-18 Attendant Functions 
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							PRINTER CONTROL/ALARM RECORD 
Printing Alarm Records 
You can print out a record of minor alarms for use by maintenance 
personnel. 
Three commands control alarm printouts: 
l PRINT ALARM RECORDS AS THEY OCCUR - each time the system’s 
diagnostic feature detects a fault, it records the alarm message and 
the time of the alarm. 
l STOP ALARM RECORD PRINTING - alarm records are not sent to the 
printer, but alarm indications still appear at the console. 
l PRINT ALL STORED ALARM RECORDS - all alarm records for 
uncleared faults still affecting the system are printed out. 
To Control Alarm Record Printing 
l Press FUNCTION 
l Dial 90 
The system waits for a command, showing: 
, 
I 
PRINT ALARM BUFFER OPTION ? 
I 
l Dial 1 to PRINT ALARMS AS THEY OCCUR 
For example: 
ALARM 04/l 5 8:48 0 010 0026 NO TRUNK LOOP 
CURRENT 04/03 
The alarm record printout gives the date and time, the position of the 
alarm in the alarm queue, the alarm number, the equipment number on 
which the alarm occurred, the alarm record itself, and the slot and 
circuit where it occurred. In our example, the alarm occurred on May 
15 (04/15), at 08:48 (8:48), it is the first alarm in the queue (0), the 
number of the alarm is 10 (lo), and it occurred on equipment number 
26 (0026), in slot 04 and circuit number 2 (04/03 - no even circuit 
numbers are displayed). 
Attendant Functions 4-19  
						

							PRINTER CONTROL/ALARM RECORD 
l Dial 0 to STOP ALARM PRINTING 
OR 
0 Dial # to PRINT ALL ALARMS 
For example, 
ALARM QUEUE ON 04/15 8:48 
0 010 0026 NO TRUNK LOOP CURRENT 04/03 
1 012 0028 NO TRUNK LOOP CURENT 04/07 
ALARM PRINT FINISHED 
The display returns to idle and the system performs the alarm printing 
command requested. 
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4-20 Attendant Functions 
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							PRINTER CONTROL/DATA DUMP 
Data Dumping 
It is possible to print out a record of the information the system 
contains on the way trunks, extensions, and other devices have been 
set up. This is known as the system data, and printing it out is called 
“dumping the data”. This function will typically be performed by 
maintenance personnel. 
To Dump Data 
Press FUNCTION 
Dial 97 
The system shows it is ready for the next step: 
DATA DUMP 
Dial a 4-digit access code 
(Maintenance personnel will give you this code) 
The display shows a sequence of numbers, from 100 upwards, as the 
data starts to print. 
DATA DUMP CMD 100 
When the system has sent all of the data to the printer, the display 
returns to normal. 
If a call comes in while you are dumping data . . . 
you can stop the dump and answer the call. 
l Press RELEASE 
l Press the appropriate softkey 
After you have dealt with the call, 
l Start the dump again from the beginning. 
Attendant Functions 
4-21  
						

							SETTING t~IIME AND DATE 
You can set the system’s clock . . . 
from the console. The time appears in the console display (and on all 
SUPERSET qTM sets in the system) in either 12- or 24-hour format. 
3’ 
The time display shows that the equipment is working and starts at 
0O:OO when the system is first turned on. For example, if the system 
had been turned on for two minutes, you would see: 
00:02 1 -JAN 
To Set the 12-Hour Clock 
Press FUNCTION 
Dial 14 
“HHMW flashes in display, asking you to enter the time. 
12-HOUR CLOCK HHMM 
Dial the time IN 24 HOUR FORMAT 
Note: You use 24-hour format, even though you want the time to 
appear in 12-hour format. For example, for 4307 am, dial 04:07; 
for 4:07 pm, dial 16:07. The idle display shows the time as set: 
4:07 l-JAN 
To Set the 24-Hour Clock 
l Press FUNCTION 
l Dial 15 
l Enter time in 24-hour format 
The idle display shows the time as set: 
16:07 1 -JAN 
4-22 Attendant Functions 
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							SETTING TIME AND DATE 
Setting the Date 
To Set the Date 
a 
Press FUNCTION 
a 
Dial 80 
The display prompts you to enter the new date: 
CHANGE DATE FROM 01-01-87 TO DD-MM-YY 
l Dial 6 digits - day month year 
Note: You must dial a 0 first in cases where the day or month has 
only one figure. For example, to set the second of February 
1987, you would enter 02 02 87. 
The idle display shows the date as set: 
t 16:07 Z-FEB 
I  You can also set the system date. Your console only displays the day 
and month, but the SUPERSET qTM sets display‘ the year as well. For 
this reason, you have to set the full date. When the system is first 
started, the date always starts at l-JAN. 
Attendant Functions 4-23  
						

							SYSTEM STATUS AND IDENTIFICATION 
The STATUS key lets you identify and check . . . 
some aspects of the system. You can find out, for instance, the 
identity of the software operating the system (something you might be 
asked by maintenance personnel). Using STATUS you can check: 
l system software identity; 
l the number of certain device circuits busied out; 
l whether the console bell and four key-LEDs (lamps) are working; and 
l whether the console display is working. 
To check the Status 
l Press STATUS once 
to see the software identity. The. display shows, for example: 
GENERIC 3504A-86 FPI -M2 
It is now possible to do Customer Data Entry. Normally this will be the 
function of someone from your communications department or 
maintenance personnel. 
l Press STATUS a second time 
to show the total number of circuits currently busied-out, per device 
type: tone generators, DTMF receivers, dial tone detectors, conference 
lines and trunks in that order, followed by the total number of circuits 
that have been busied-out. 
BUSY OUTS 00 00 00 00 04 TOTAL 04 
4-24 Attendant Functions 
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							SYSTEM STATUS AND IDENTIFICATION 
l Press STATUS again 
to cause the console bell to ring and the lamps (LEDs) to light. The 
display will show: 
BELL VOLUME & LCD CONTRAST CONTROL 
You can now adjust ringer volume and display contrast by pressing 
Volume A or V or Contrast A or V until you reach the desired setting. 
l Press STATUS again 
A test pattern appears on the display: 
TEST ! I( # $%&‘() * +,-./0123456789 : ; >=
						

							TRUNK STATUS 
You can check . . . 
the number of trunks busied out (removed from service, usually 
because of trouble) and the identity of each. Maintenance personnel 
might ask you for this information. 
Press TRUNKS 
to show the number of trunks busied out, and identity of the first, as 
in: 
NUMBER OF TRUNKS BUSIED OUT 3 
TRUNK 18 IN SLOT 3 
Press TRUNKS again STEP 1 
to identify the next busied-out trunk. 
NUMBER OF TRUNKS BUSIED OUT 3 
TRUNK 21 IN SLOT 4 STEP 2 
Pressing TRUNKS repeatedly will eventually display all the busied-out 
trunks. 
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4-26 Attendant Functions  
						

							TRUNK EMERGENCY RELEASE 
For emergency use . . . 
you may need to have immediate access to a trunk that is already in 
use. Since the procedure disconnects callers on the trunk, it should be 
used with caution. 
It does not release a busied-out trunk. 
To Release a Trunk for Emergency Use 
When no outgoing trunks are available for your use, 
l Press FUNCTION 
l Dial 20 
The display shows: 
FORCED RELEASE FOR TRUNK ? 
l Dial the trunk equipment number 
to free the trunk for your use. 
l Dial the outside number you require 
Attendant Functions 4-27