Mitel Sx-50 ATTENDANT CONSOLE USER GUIDE

GLOSSARY 
Access Code 
This is a number dialed from the console dial pad or from an extension 
to activate a particular system feature. For example, you dial an access 
code to call a Hunt group. 
Busied-out 
When a particular part of the system has been removed from service, 
possibly by the internal diagnostic system because it is giving trouble, 
it is said to be busied-out. 
Camp-on 
This is a feature that allows the system to queue calls directed to a 
busy extension, then automatically connect the...

GLOSSARY 
Generic 
The Generic number and revision level are numbers that tell which set 
of system operating instructions (software) is installed in your .5X-50@ 
system. 
Hardware 
The physical components of the system are known as hardware. 
Hunt Groups 
A number of extensions, usually in the same department, can be 
grouped together in such a way that when anyone dials the access 
number for the group, the system searches, in a pre-determined 
fashion, for the first free member of the group. It then...

GLOSSARY 
Recall 
A call which returns to the console after being transferred to an 
unanswered extension is called a recall. The length of time between 
‘releasing a call and having it recall is determined by your company at 
installation. 
Ring Group 
This is a group of extensions that all ring together when anyone dials 
the access code for the group. As soon as one of the extensions 
answers, the others stop ringing and the conversation cannot be heard 
on the other telephones in the group. Each...

ATTENDANT NOTES 
Your company may wish . . . 
to have you greet different callers in different ways. Fill in your 
company’s preferences below: 
TYPE 
LDN 1: 
LDN 2: 
LDN 3: 
DIAL 0: 
RECALLS: GREETING 
Use this space . . . 
to record any helpful hints that you may have to assist you and others 
in operating the console. 
Reference 5-11  

ATTENDANT NOTES 
5-12 Reference  

INDEX 
. Abbreviated Dialing ............................. 2-l 1; 4-3 
Alarm, readout and reset .............................. 4-7 
Alternating between parties ............................ 2-6 
Announcing calls .................................... 2-5 
ANSWER key 
....................................... 2-3 
Answering Calls .................................... 2-3 
Attendant Functions ................................. 4-1 
Function Codes ................................... 5-6 
Attendant Notes...

INDEX 
Liquid Crystal Display (LCD) ........................ 
Message Waiting 
Set Up/Cancel/Review .......................... 
Message Register ............................... 
Printout ..................................... 
Misdialed numbers .............................. 
Night Service .................................. 
Night Service, Flexible ............................ 
Outside Calls .................................. 
Overflow ...................................... 
Override...