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Mitel SX 200 DIGITAL Pabx Superset 3 Telephone Description Manual
Mitel SX 200 DIGITAL Pabx Superset 3 Telephone Description Manual
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SUPERSET 4 Telephone Information \ REAR SUPPORT(OPTIONAL) Figure 3-3 SUPERSET 4 Telephone and Optional Support Page 9
SUPERSET 4 Telephone Information 4. FUNCTIONAL DESCRIPTION General 4.01The SUPERSEJ 4 telephone face layout is shown in Figure 4-l. The following describes the function of each key and display; all keys are noninterlocking. Line Select/Speed Dial Keys 4.02There are a total of 15 line select/speed call keys. During CDE 14 of these can be programmed as line select keys, (one key is designated as the Prime line). Lines can be a combination of line types such as Key, DTS, Private etc. Unassigned keys are available for use as speed dial numbers. Hold Key 4.03This key allows the set user to hold any call at the set. The line on which the call is held is indicated by the adjacent line status display flashing on and off. When a call is held, the alphanumeric display prompts the user to select another line; only after another line is selected will dial tone be returned. Otherwise, the call is held and can be retrieved by pressing the associated line select key. Softkeys4.04There are six softkeys. Each key is associated with a specific group of word prompts on the features display. 4.05In operation, the set displays only the word prompts that are valid at that time. In any specific group of prompts, only one prompt can be displayed. The user selects the feature, or PABX action, by pressing the softkey immediately below the prompt that describes that action. Supplementary Feature Keys 4.06DISPLAY: This key displays the following: user name, if programmed identification of lines at the set saved numbers for speed dialing (“speed call”) number saved for redial identification of source of incoming calls identification of caller camping on timed-reminder setting call forward destination Page 11
SECTION MITLSI 09-094-l 07-NA 4.07 After the DISPLAY key is pressed, the actual feature to be displayed is selected by: Pressing a line select/speed dial key - for line or caller identification, or speed dial number ORPressing a softkey under the prompt associated with the feature. (To clear the display, press the EXIT softkey). 4.08SELECT FEATURES. Features which may be activated at any time, as opposed to those which may be selected only at fixed times, are displayed on the features display when the SELECT FEA- TURES key is pressed. 4.09The features which can be selected (e.g., Do Not Disturb) are displayed adjacent to the alphanumeric display. The alphanu- meric display instructs the user to “DIAL FEATURE NO.“, which is a reference to the number adjacent to the name of the feature in the features display. To select the feature, the user dials this number from the keypad. 4.10SPEAKER ON/OFF. This key allows the set user to receive or originate calls without the use of the handset. Pressing the key once switches the speaker and microphone ON and selects the prime line. Each time this key is pressed, the speaker and microphone are switched alternately ON and OFF, and the set is switched between on-hook and off-hook conditions. While the microphone is ON, a visual reminder (MIC ON) is displayed on the features display. 4.11MIC ON/OFF. This key is used to switch the microphone OFF during handsfree operation, in order to either prevent transmis- sion of local sound, or improve reception when the set is installed in a noisy environment. While the microphone is ON, a visual reminder (MIC ON) is displayed on the features display. Line Status Display 4.12 This is a liquid crystal display mounted adjacent to the line select keys. The display contains 15 identical symbol groups; the symbols are aligned with the line select/speed dial keys. 4.13The different states of a symbol group, and the meaning of each state, are shown in Figure 4-2. Features Display 4.14This is a liquid crystal display mounted adjacent to the feature keys. The features display is divided into three functional areas, as shown in Figure 4-3. Page 12
SUPERSET 4 Telephone information 4.15FEATURES DISPLAY AREA. The words displayed in this area indicate the features that may be selected at any time. Those features which are not in the Class of Service are not displayed. Display of the words is initiated by pressing the DISPLAY FEATURES key.4.16The meaning of each feature name is as follows: 1:FWD Call Forward. This feature is automatically invoked after setting up type and destina- tion. To cancel the feature, the user must press the SELECT FEATURES key, dial ‘l’, and then press the OFF feature key. To reactivate the feature, the user must press the SELECT FEATURES key, dial ‘I’, and then press ttie ON feature key. When active, the word FWD is displayed as a reminder. 2:N0 DIST’B Do Not Disturb. This feature prevents an incoming call from ringing the user’s set. To activate, the user must press the SELECT FEATURES key, dial ‘2’, and then press the ON feature key. To cancel this feature, the user must press the SELECT FEATURES key, dial ‘2’, and then press the OFF feature key. When active, the words NO DIST’B are displayed as a reminder. 3:AUT0 ANS Automatic Answer. Automatic Answer allows a user to answer an incoming call without touching the set. The incoming call signals the user with a burst of tone, and communication follows ‘by means of the speaker and micro- phone. At the end of the conversation, a burst of tone is heard by the user to indicate the calling party has hung up. The set returns to the auto-answer idle condition. To activate this feature, the user must press the SELECT FEATURES key, dial ‘3’, and then press the ON feature key. To cancel this feature, the user must press the SELECT FEATURES key, dial ‘3’, and then press the OFF feature key. When active, the words AUTO ANS are displayed as a reminder. 4:MSG Messaging. This feature is used to read system messages’ during an established call. The word MSG flashing in the display notifies a user that there is a message waiting to be read. To read the message during an estab- lished call, the user must press the SELECT FEATURES key and dial ‘4’. The prompt READ MSG is now displayed, and pressing this feature key brings the message into view in the alphanumeric display. When the message has been read, the user has three choices: CANCEL, NEXT or EXIT. The CANCEL feature key cancels the current message and brings the next message into view. Both NEXT and EXIT leave the current message active. NEXT brings the next message into view. The EXIT feature key exits from the feature and clears the display. Page 13
SECTION MITL9109-094-107-NA5:ACC CODE Account Code. Page 14It may be necessary for a user to enter an account code before being allowed access to a trunk; or a user may require an SMDR record of an account number against a call. In either case, the user must press the SELECT FEATURES key and dial ‘5’. The account number can now be dialed from the keypad, and the digits are displayed; no DTMF tones are heard as signaling of the code is a data transfer function. A correct account code is entered when the user presses the SAVE feature key. The system returns to the call processing display when the code is recorded on the SMDR, or responds with ‘PLEASE TRY LATER’when the SMDR recording device is busy. More than one code can be associated with a single call. 4.17The words MIC ON have an advisory function and, when dis- played, remind the user that the microphone is on. 4.18Alphanumeric display area: This is a 16-character display used for presenting time-of-day, date, digit echoing, speed dialing number, call forward destination, last number dialed, timed-reminder setting, call elapsed time and messages from the system. 4.19Each character is formed from a 5X7 dot matrix. Softkey Prompt Display Area 4.20There are 35 word prompts organized into six groups. Each group relates to one of the six feature select keys. The prompts act as a guide to the set user, and indicate to the user what can be done, and when. To select a function or feature indicated, the user only has to press the softkey below the prompt. 4.21The prompts are organized such that only one word above any feature key is displayed at any time (except for SWAP CAMP ON feature). Whenever a feature is not in the Class of Service of a particu- lar set, or if the choices of actions are less than six, the area above some feature keys is left blank. Pressing keys under these conditions is ineffective. Error Messages 4.22 The data transfer between a SUPERSET 4 telephone and the system is monitored continuously. Any problems cause an error message to be displayed by the alphanumeric display as follows: Message: NO COMMUNICATION Meaning: This is displayed when data transfer has not occurred for at least 1 second. The set is not operational in this condition, and any set displaying this message should be reported by the user. When the problem has been corrected (refer to appropriate PABX Maintenance Documentation), the error message is cleared, time and date are dis- played, and the set becomes operational.
SUPERSET 4 Telephone Information Message: CONSECUTIVE ERRS Meaning: This is displayed when a series of data transfer errors has been detected by the host PABX. If the error occurs during a call, the audio may be lost, and the features become inoperative. If the error occurs while the set is idle, no calls can be made or received at the set. This error may be transient in nature and may disappear. When the error is cleared (refer to appropriate PABX Maintenance Documenta- tion), time and date are redisplayed and the set becomes operational. Page 15
SECTION MITL9109-094-107-NALINE STATUS DISPLAY ILINE SELECT/ SPEED DIAL KEYS HOLD KEY FEATURESDISPLAV abcdefdisplay II 0 1.1. ghlikllll”Clselect -features 141U~ prstuvWXYspeaker on/off 1711FEATURE KEVS Figure 4-1 SUPERSET 4 Telephone Keys and Displays Page 16
SUPERSET 4 Telephone Information ISYMBOLDESCRIPTIONMEANING NO SYMBOL IN DISPLAVLINE IDLE +*DISPLAV ALTERNATES INCOMING CALL BETWEEN THESE TWO SYMBOLS DISPLAY SOLID SQUARELINE BUSY AT THIS SET DISPLAY SOLID CIRCLELINE BUSV AT ANOTHER SET DISPLAY ALTERNATESCALL ON HOLD BETWEEN SOLID AND CLEARAT THIS SET 4 OISPLAV CIRCLE FLASHESCALL ON HOLD AT ON AND OFFANOTHER SET 5634ElRl - Figure 4-2 SUPERSET 4 Telephone Line Status Display Symbols Page 17
SECTION MITL9109-094-107-NAFEATURES DISPLAYALPHANUMERIC DlSPLPiYFEATURES AREAAREADISPLAY AREA \ 71:FtiDr 2:NO DIST’E::::: ::::: :::::::::: ::::: :::::::::: ::.:: :::::. ..m.. . . . .. . . . .. . . . .. . . . .. . . . .. . . . . 3:AUTO ANS. . . . . . . . . . .s... :::m: ::::: ::m:: :::g: ..,.. ..,.I::::: ::::: :::::::::: ::::: ::::: ::::: ::::: ::::: :::::..*... . . . .:::::::::: p::: :p: pi; ;pEE &I pr ::::: ::::: ::w:: ..,., ..,.. . . . . . ,‘,,,::::: ::::: ::::: ::::: pi pi. . . . .. . . . .. . . . .. . . . .. . . . .. . . . , z / s;; / T~%~F=‘-j- g;;;; 1 P%?C&L [ sk%i; IIPROMPT DISPLAY AREA 7726ROA157EOFigure 4-3 SUPERSET 4 Telephone Features Display Layout Page 18