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Mitel SX 200 DIGITAL Pabx Superset 3 Telephone Description Manual
Mitel SX 200 DIGITAL Pabx Superset 3 Telephone Description Manual
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SUPERSET 3DN Set Information SPEAKER. HANDSET l--+-E- IVOI ”VOI Amutespeake,r ---52program redial KAO463EOROMICROPHONELINE -APPEARANCE KEYSFigure 2-2 SUPERSET 3DN Faceplate Layout Page 5
SUPERSET 3DN Set Information 3. PHYSICAL DESCRIPTION General 3.01The SUPERSET 3DN telephone dimensions are: length 240 mm (9.45 in.) width 155 mm (6.10 in.) height 106 mm (4.17 in.). 3.02The faceplate of the set is divided into four functional areas: lhandset, speaker and microphone lline appearance keys, each with a status indicator 0fixed function keys ltelephone keypad Handset, Speaker and Microphone 3.03The handset mounts in a cradle on the left side of the set; the speaker is located beneath a grille between the cradle depres- sions. The microphone is located in the bottom edge of the set, below the depression where the handset mouthpiece rests. Line Appearance Keys 3.04There is a column of 12 keys in the upper right part of the set’s faceplate. To the left of each key is a liquid crystal display (LCD) with a circle within a square symbol. The outer square or the inner circle may be illuminated separately. Refer to Figure 7-l. Fixed Function Keys 3.05 The fixed function keys are arranged around the telephone keypad, except for the red Hold key which is at the bottom of the column of line appearance keys. Telephone Keypad 3.06 The telephone keypad has 12 keys arranged in the standard pattern. The number keys have associated letters with a slight deviation from the standard: the letter “q” appears with “p”, “r” and “s” on the 7 key; “z” appears with “w”, flIIx and “y” on the 9 key. This allows entry of alphabetic information from the keypad. Message Waiting Lamp 3.07 The message waiting lamp is a LED immediately below the Message function key at the bottom of the faceplate. Page 7
SUPERSET 3DN Set Information 4. FUNCTIONAL DESCRIPTION Fixed Function Keys 4.01Surrounding the dial pad are ten fixed function keys; their func- tions are as follows: HOLD Key: Pressing the red HOLD key places the current call on hard hold. The call may be retrieved by pressing the appropriate line select key.VOLUME UP and DOWN Keys: These keys are used to set levels for: ringing volume, ringing pitch, handsfree volume, and background mu- sic volume. Each key depression changes the volume level or pitch by one step. The level for each function is stored in the PABX; changing one function setting does not affect the others. On system or set resets, the levels are restored. Default levels are applied when the set is first programmed. When the set is ringing, these keys control the ringing volume level. When the set is in handsfree mode, these keys control the speaker volume level. When ringing from the tone demonstration package has been ac- cessed, these keys control the ringer pitch. When background music is connected, these keys control the music volume level. SPEAKER Key: The SPEAKER key controls Handsfree operation of the set. Pressing the SPEAKER key in handset mode puts the set into Handsfree mode. The current call is now conducted via the micro- phone and speaker. If the handset was on-hook the set goes off-hook Handsfree. Pressing the SPEAKER key in Handsfree mode returns the set to handset mode. If the handset is on-hook the current call is terminated. MUTE Key: The MUTE key, to the right of the volume keys, is used to disable the microphone (when in Handsfree mode) so that conversa- tion near the set is not picked up and heard by the distant party. The microphone is disabled only while the key is pressed. PROGRAM Key: The PROGRAM key is used to program speed dial numbers for line keys not used for line appearances or features. When programming is finished, this key is pressed to save the entered number. CANCEL Key: This key is used to cancel a dialing sequence, to termi- nate a call in progress, to terminate (without saving) a programming function, or to return to a party held on soft hold. TRANSXONF Key: Pressing this key places the current call on hold Page 9
SECTION MITL9109-094-108-NAand returns dial tone. The user dials another number. Hanging up at this point transfers the held party to the dialed number. Pressing the TRANS/CONF key again when the called party answers reconnects the held party, forming a conference. REDIAL Key: This key allows single keystroke redialing of the last correct internal or external number entered from this set. This key can be used only if manual dialing has not been initiated. MESSAGE Key and LED: The MESSAGE LED flashes whenever a mes- sage is waiting for this set. Pressing this key calls the set that left the message. When the SUPERSET 3DN telephone reaches a busy or unanswered party capable of receiving a message, the MESSAGE LED lights. Press- ing the MESSAGE Key sends a message to the called set. The LED goes out and the call is terminated. Feature Access Keys 4.02During CDE, some of the set’s line appearance keys can be programmed as feature access keys, eliminating the need for the user to dial feature access codes. For CDE purposes the keys are numbered 1 to 12 from bottom to top. These keys cannot be pro- grammed from the set. 4.03When a programmed feature is activated its LCD indicator shows a solid square; (if the feature provides status indication) otherwise, the LCD indicator is clear. This indicates the on/off status of the feature, not the validity of using the feature. 4.04If the Attendant activates a feature on a set’s feature access keys, the corresponding LCD indicator darkens. 4.05Dialing the access code of a feature available on a feature key has the same effect as pressing the feature key. If the feature provides status indication, the corresponding LCD indicator will in- dicate whether the feature is ON or OFF. 4.06The CDE-programmable feature keys which do not provide LCD indication include: Call Pickup - the user can answer a call ringing at another telephone in the set’s pickup group without having to dial the pickup code. Night Answer - the user can answer a call ringing the night bell without having to dial the night answer access code. Callback -a busy or unanswered number can be automatically retried later. If the number was busy, it is called when it becomes idle; if it was unanswered, it is called when its set becomes idle again after being used. Page 10
SUPERSET 3DN Set Information Trade Calls (Swap) - the user can alternate between two calls, having one on hold and being in conversation with the other. 4.07The CDE-programmable feature keys which provide LCD indica- tion include: Auto Answer - the set rings once and then automatically answers the call by switching into handsfree mode. CalVAttn -used to originate a data call (connects the user to the DTRX). Refer to Section MITLSI 09-094- 105-NA, Features Description for more information. Data Disc - used to terminate the call.Refer to Section MITL9109-094-105-NA, Features Description for more information. Do Not Disturb - incoming calls receive busy tone and the set doesn’t ring; outgoing calls and other features operate normally. Privacy Release - other sets with an appearance of the line in use may join the conversation by pressing the appropriate Line Select key. Intrude (Override) - a set receiving busy tone can press this key to enter the conversation. Paging - while the key is held down, the set is connected to the paging system. This feature does not operate in handsfree mode. I Will Wait (Campon)- when a set user camps on to a busy extension, the called party receives a tone to indicate that another caller is waiting. Music - music on hold (if provided by the PABX) can be heard through the set’s speaker when the set is idle. Call Forward -calls are forwarded according to the call forwarding the user has programmed. Speed Dial 4.08Any key not assigned as a line appearance or feature access key may be programmed as a Speed Dial key from the set. Refer to Section MITLSI 09-094-I 05-NA, Features Description. Page 11
SUPERSET 3DN Set Information 5. TELEPHONE OPERATION General 5.01This Part describes basic telephone call handling. Part 6 de- scribes additional features available with the SUPERSEJ 3DN telephone. Originating Calls 5.02To originate a call: Pick up the handset, or, Press the SPEAKER key. The set selects the prime line. If the prime line is busy, the set selects the first available outgoing line, starting from the lowest line appearance key. If no line is available, the set remains silent. or Proceed to the next step if Immediate Line Selection is enabled and a Handsfree call is desired. If other than the set’s prime line is desired, press the appropriate Line Appearance key. Dial the number, press Redial or press the appropriate Speed Dial key, if programmed. Answering Calls 5.03To answer a call: Lift the handset or press the SPEAKER key. The set automati- cally selects the ringing line. If more than one line is ringing, the set selects the lowest ringing line appearance key. or Press the Line Appearance key to be answered. The call is answered Handsfree. If desired, lift and use the handset. Terminating A Call 5.04To terminate a call: Hang up. If in Handsfree mode, press the SPEAKER key. If there is a call on consultation hold, the call will ring the set. Page 13
SECTION MITL9109-094-108-NAor Press the CANCEL key. If the set is in handsfree mode, it returns to the idle state; if the handset is in use, the set returns dial tone. If the set has a call on consultation hold, this call is reconnected. 5.05When one party hangs up, the remaining party returns to the idle state if in handsfree mode; if off-hook, the party returns to silence or dial tone, depending on system options. Call Transfer/Conferencing 5.06Press the TRANSKONF key. This places the current call on soft hold and returns transfer dial tone to the user. Dial another call. 5.07To abandon the transfer and return to the held party, press the CANCEL key. 5.08To transfer the call, hang up. This can be done before or after the called party answers. -If the called party is busy, the held party camps on. 5.09To set up a conference, press the TRANSKONF key after the called party answers. This connects the three parties together. 5.10If a user hangs up with a party on soft hold, and there is no call to a third party (ringing, busy, or answered), then the user is rung back and reconnected to the party on hold. Ringer Pitch Adjustment 5.11The SX-200 DIGITAL System must have an access code as- signed to the Tone Demonstration Package. Dial the access code followed by 33. The set will ring. Press the Volume Up or Volume Down key to raise or lower the ringer pitch. Each depression of the key changes the pitch one step. When the ringer sounds as desired, go on-hook or press the SPEAKER key. Page 14