Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

SECTION MITLSI 09-094-320-NACHART 4-4
CALL HOLD
StepActionVerify
1Station “A” lifts handset,Dial Tone returned on first dialed digit. Ringback Tone
dials station “B” directoryheard at station “A” after station “B” directory number
number, and establishes adialed, and 
statiol “B” rings. Connection established when
connection.station “B” goes off-hook.
2Station “A” flashesStation “A” receives Transfer Dial Tone, station “B” hears
switchhook.Music On Hold if provided, or silence. (Station “B” is on...

System Test Procedures
CHART 4-5
CALL HOLD RETRIEVE (LOCAL AND REMOTE)
StepActionVerifyCALL HOLD RETRIEVE - LOCAL
1Station “A” establishes aStation “A” and station “B” are connected together.
call to station “B”.
2Station “A” places stationStation “B” hears Music on Hold, if provided, or silence.
“B” on Call Hold (see Chart Station “A” receives Dial Tone, and is free to make or
4-4).receive calls.
3Station “A” dials Call HoldStation “A” and station “B” are connected together.
Local Retrieve Access
Code....

SECTION MITL9109-094-320-NACHART 4-6
CALLBACK BUSY
StepActionVerify
1Stations “A” and “B” goStation “A” receives Busy Tone.
off-hook, and station “A”
dials station “B” directory
number.
2Station “A” dials CallbackStation “A” receives Dial Tone when dialing of access
Busy Access Code.code completed.
3Station “A” then station “B” Station “A” rings.
set handsets on-hook.
4Station “A” lifts handset.Station “A” receives Ringback Tone. Station “B” rings.
5Station “B” lifts handset.Station “A” and station “B”...

System Test Procedures
CHART 4-8
CAMP-ONStepActionVerify
1Station “A” dials station “B” Station “A” and station “B” are connected together.
and establishes a call.
2Station “C” goes off-hookStation “C” receives Busy Tone.
and dials station “A”
directory number.
3Station “C” remainsBusy Tone at station “C” changes. Station “A” receives
off-hook for 10 seconds.Camp-on Warning Tone.
4Stations “A” and “B” goStation “A” is rung.
on-hook.
5Station “A” goes off-hook.Stations “A” and “C” are connected together....

SECTION MITL9109-094-320-NAConflict Dialing
4.06For this test, ensure that two stations are programmed with
conflicting numbers (for example: 123, and 1234). After a 
CDE-programmed time-out period, the system resolves the conflicting
numbers. Assign the 3-digit extension number to station “B”, and the
4-digit extension number to station “C”.CHART 4-9
CONFLICT DIALING
StepActionVerify
1Station “A” lifts handset,Dial Tone returned. Dial Tone removed after first digit ofand dials a 3-digit
directory number...

System Test ProceduresStepDial Call Pickup
4.07For this test, ensure that two of the three stations are in the
same Pickup Group. Pickup Groups are programmed in CDE
Form IO, PICKUP GROUPS.CHART 4-10
DIAL CALL PICKUP
Action
Station “C” lifts handset.
Station “C” dials station 
“6
directory number.
Station “A” lifts handset.
Station “A” dials Dial Call
Pickup Access Code.
Set handsets on-hook.Dial Tone returned.
Station “C” receives Ringback Tone. Station “B” rings.
Dial Tone returned.
Dial Tone removed...

SECTION MITL9109-094-320-NACHART 4-12
DO NOT DISTURB
StepActionVerify
Part 1- Setting Do Not Disturb
1Station “A” Ii ‘ts handset.Dial Tone returned.
2Station “A” dials Do NotDial Tone removed on first digit of access code dialed.
Disturb Access Code,Dial Tone returned after digit 1 dialed.
followed by the digit 1.
3Station “B” lifts handset.Dial Tone returned.
4Station “B” dials station “A” Special Busy Tone returned after last digit dialed. Station
directory number.“A” does not ring.
5Station “B” sets...

System Test Procedures
Extension Reset (Clear All Features)4.08For this test, ensure that COS Option 221, Clear All Features, is
enabled in the class of service of test station “A”.CHART 4-13
EXTENSION RESET (CLEAR ALL FEATURES)
StepActionVerify
1Enable any type of CallSee Call Forwarding (All Types) and Do Not Disturb, above.
Forwarding, and Do Not
Disturb at station “A”.
2Station “A” lifts handset.Interrupted Dial Tone returned. Station-to-station calls can
be made at station “A” in the normal manner....

SECTION MITL9109-094-320-NAFlash For Attendant
4.09For this test, ensure that COS Option 203, Broker’s Call, is
disabled, and that COS Option 224, Flash For Attendant, is en-
abled in the Class of Service of the test stations.CHART 4-14
FLASH FOR ATTENDANT
StepActionVerify
1Station “A” lifts handset.Dial Tone returned.
2Station “A” dials station “B” Dial Tone removed on first digit dialed. Station “B” rings.
directory number.Station “A” receives 
Ringback Tone.
3Station “B” lifts handset.
Ringback Tone...

System Test Procedures
CHART 4-15
HUNT GROUPS (CIRCULAR)Note:Stations “A”,“B” and “C” are assumed to be in a circular hunt in the indicated order.
StepActionVerify
Part 1- Testing Hunt Gr Dup Operation.
1Station “D” lifts handset.Dial Tone returned.
2Station “D” dials HuntStation “A” rings. Station “D” receives Ringback Tone.
Group Access Code.
3Station “A” answers.Stations “A” and “D” are connected.
4Set handsets on-hook.
5Repeat Steps 1 and 2.Station “B” rings. Station “D” receives Ringback Tone....