Mitel SX-200 DIGITAL Pabx Information Manual

System Test Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - FOLLOW ME 
Part 1 - Testing activation of Call Forwarding - Follow Me 
1 
Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Call 
Dial Tone removed on first digit of access code dialed. 
Forwarding - Follow Me 
Dial Tone returned after station 7” directory number has 
Access Code, followed by been dialed. (Call Forwarding - Follow Me activated.) 
station “C” directory 
number,...

System Test Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - l’fvl HERE 
Part 1 - Testing activation of Call Forwarding - I’m Here 
1 Station “B” lifts handset. Dial Tone returned. 
2 Station “B” dials Call Dial Tone removed on first digit of 
access code dialed. 
Forwarding - I’m Here Dial Tone returned after station “A” directory number 
Access Code followed by dialed. (Call Forwarding - I’m Here activated.) 
station “A” directory 
number, then sets...

System lest Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - EXTERNAL 
Part 1 - Testing activation of Call Forwarding - External 
1 At Attendant Console, Refer to Section MITLS 108-093-31%NA, Attendant 
program a number external Console Description, for information regarding 
to the PABX as an programming of Abbreviated Dialing numbers at the 
Abbreviated Dialing Attendant Console. 
number. 
2 Station “A” lifts handset. Dial Tone returned. 
3 Station “A”...

System Test Procedures 
CHART 4-3 (CONT’D) 
CALL FORWARDING (ALL TYPES) 
Step Action Verify 
CALL FORWARDING - EXTERNAL 
Part 2 - Testing Deactivation of Call Forwarding - External 
1 
Station “A” lifts handset. Dial Tone returned. 
2 
Station “A” dials any call Dial Tone removed on first digit of access code dialed. 
Forwarding Access Code, (Call Forwarding deactivated.) 
then sets handset on-hook. 
3 Station “B” lifts handset Station “A” rings. Station “B” receives Ringback Tone. 
then dials station...

System Test Procedures 
CHART 4-4 
CALL HOLD 
Step Action Verify 
1 Station “A” lifts handset, Dial Tone returned on first dialed digit. Ringback Tone 
dials station “B” directory heard at station “A” after station “B” directory number 
number, and establishes a dialed, and station “B” rings. Connection established when 
connection. station “B” goes off-hook. 
2 Station “A” flashes Station “A” receives Transfer Dial Tone, station “B” hears 
switchhook. Music On Hold if provided, or silence. (Station “B”...

System Test Procedures 
CHART 4-5 
CALL HOLD RETRIEVE (LOCAL AND REMOTE) 
Step Action Verify 
CALL HOLD RETRIEVE - LOCAL 
1 Station “A” establishes a Station “A” and station “B” are connected together. 
call to station “B”. 
2 Station “A” places station Station “B” hears Music on Hold, if provided, or silence. 
“B” on Call Hold (see Chart Station “A” receives Dial Tone, and is free to make or 
4-4). receive calls. 
3 Station “A” dials Call Hold Station “A” and station “B” are connected together, 
Local...

System Test Procedures 
CHART 4-6 
CALLBACK BUSY 
Step Action Verify 
1 
Stations “A” and “B” go Station “A” receives Busy Tone. 
off-hook, and station “A” 
dials station “B” directory 
number. 
2 Station “A” dials Callback Station “A” receives Dial Tone when dialing of access 
Busy Access Code. code completed. 
3 Station “A” then station “B” Station “A” rings. 
set handsets on-hook. 
4 Station “A” lifts handset. Station “A” receives Ringback Tone. Station “B” rings. 
5 Station “B” lifts handset. Station...

System Test Procedures 
Conflict Dialing 
4.06 For this test, ensure that two stations are programmed with 
conflicting numbers (for example: 123, and 1234). After a CDE- 
programmed time-out period, the system resolves the conflicting 
numbers. Assign the 3-digit extension number to station “B”, and the 
4-digit extension number to station “C”. 
CHART 4-8 
CONFLICT DIALING 
Step Action Verify 
1 Station “A” lifts handset, Dial Tone returned. Dial Tone removed after first digit of 
and dials a 3-digit...

System Test Procedures 
Dial Call Pickup 
4.07 For this test, ensure that two of the three stations are in the 
same Pickup Group. Pickup Groups are programmed in CDE 
Form 10, PICKUP GROUPS. 
CHART 4-9 
DIAL CALL PICKUP 
Step I Action Verifv 
1 Station “C” lifts handset. 
2 Station “C” dials station “B” 
directory number. 
3 Station “A” lifts handset. 
4 Station “A” dials Dial Call 
Pickup Access Code. Dial Tone returned. 
Station “C” receives Ringback Tone. Station “B” rings. 
Dial Tone returned. 
Dial...

System Test Procedures 
Step Action 
Dart 1 - Setting Do Not Disturb 
CHART 4-11 
DO NOT DISTURB 
Verify - 
1 Station “A” lifts handset. Dial Tone returned. 
2 Station “A” dials Do Not Dial Tone removed on first digit of access code dialed. 
Disturb Access Code, Dial Tone returned after digit 1 dialed. 
followed by the digit 1. 
3 Station “B” lilts handset. Dial Tone returned. 
4 Station “B” dials station “A” Special Busy Tone returned after last digit dialed. Station 
directory number. “A” does not...