Mitel SX 200 DIGITAL Pabx General Descriptions Manual

System FeaturesConditions
The following conditions apply to this feature:
lIf there is no hold timeout point and recordings are given, then for loop
start trunks that do not provide release supervision, the system does not
disconnect the trunk; the trunk remains on music on hold. It is important
to provide a routing point for these unanswered calls to ensure that the
loop start trunk is either answered, or timed out for no answer and then
released.l
Agent Hunt Groups are special hunt groups; hunt group...

Features Description
lAn agent that is logged out will not be selected to receive campon beeps
and the Swap 
Campon capability for the hunt group; see SWAP CAMPONand 
CAMPON WARNING TONE.
lWhen an agent becomes available and is rung by a waiting caller, the re-
cording or music is removed and the caller hears 
ringback tone.
0UCD agent hunt groups and ACD agent groups are completely separate
and different entities. The first is a collection of devices, and the second is
a collection of agent id codes....

System Features
number intercept points can be programmed to be different or the same for
DAY, 
NIGHTI, and NIGHT2 modes of system operation.
See 
DID/DIAL-IN/lie INTERCEPTS for the same feature for DID and Tie trunks.Conditions
The following conditions apply to this feature:
lIf the required programming is not done, such calls receive reorder tone
lTelephones, DISA trunks, and CO trunks only are routed to the answer-point.
lSee DID/DIAL-IN/Tie INTERCEPTS for vacant number handling for DID and
Tie...

Features Description
lWhen there is a COR and COS associated with an account code, the COS
and COR apply to the device for the duration of the call. Once the device
has completed the call (goes on-hook), the old COS and COR are restored.
lThe match for account code is attempted when the account code is com-
pletely entered. For fixed length account codes this is the account code
length and for variable length account codes this is when the 
“#” is en-
tered.
lThe caller is given reorder tone if there is...

System FeaturesOperation
To access the feature from an external line:l
Access the PABX on a specified DISA trunk - ringback is heard, followed by
dial tone.
lDial the DISA Account Code - if the system verifies the account code, dial
tone is returned; if not, the trunk is dropped.
l Dial the required number. 

4. TELEPHONE FEATURES4.1 This Fart provides a description of the telephone features (rotary, DTMF,
and 
SUPERSE~telephones) available for the SX-200 DIGITAL PABX.
Add Held
Description4.2 Add Held allows a user engaged in an active call on a SUPERSET or
SUPERSET4DN telephone to add a call which is on hold on another line to the
line currently accessed.ConditionsThe following conditions apply to this feature:
Programming
Operation9 109-094-l 05-NAl
This feature is applicable to SUPERSET and SUPERSET4DN...

Features DescriptionAuto-Answer
Description4.3 When the Auto-Answer feature is active, incoming calls ring briefly, then
the set answers the call in Handsfree mode; see HANDSFREE OPERATION.
When the caller hangs up, a short burst of tone is heard over the 
SUPERSET
telephone’s speaker and the set goes idle. Call origination is not affected.ConditionsThe following conditions apply to this feature: 
_
lThere are no restrictions on the connection of Auto-Answer SUPERSET
telephones and loop start CO and D&A...

Telephone FeaturesSUPERSET 3 Telephones
To activate Auto-Answer:
lDial the Auto-Answer feature access code, followed by the digit “1”.
To deactivate Auto-Answer:
lDial the Auto-Answer feature access code, followed by the digit “2”.
SUPfRSET4 Telephones
To activate Auto-Answer:
l Press the SELECT FEATURES key.
0Dial 3. (Feature 3 is Auto-Answer (3:AUT0 ANS)).l Press the ON 
softkey.To deactivate Auto-Answer:
0 Press the SELECT FEATURES key.
0Dial 3. (Feature 3 is Auto-Answer (3:AUT0 AN’S)).
l Press the...

Features Description
sirable, a COS option can be programmed which allows a call to be placed on
hold only by pressing the HOLD key.Conditions
The following conditions apply to this feature:
l This feature applies to SUPERSETtelephones only.
lWhen the feature is disabied, calls can only be placed on hold by pressing
the HOLD key.
lSee HOLD for conditions on putting a call on hold. If the hold is not al-
lowed then the Line Select or Speedcall key is ignored.
lIf the feature is disabled, then, when...

Telephone Features
For access from a 
SUPERSET3DN telephone, program a MUSIC feature key inthe appropriate 
subform of CDE Form 09 (StationslSUPERSETSets).
OperationOperation varies depending on the type of 
SUPERSETtelephone as described
below.
SUPERSET 4 Telephone
lPress the softkey under the musical note appearing on the LCD display.
lAdjust the set’s speaker volume control as necessary (this adjustment also
affects Handsfree volume).l
To turn off the music, press the musical note softkey again....