Mitel SX 200 DIGITAL Pabx General Descriptions Manual

System Features
The basic recall feature works on the principle that each device has a recall
point to refer to in the system. At various times this recall point is set up or
altered to affect where the recall, if it occurs, is to go. The feature primarily
applies to external calls.
Setting Up the Recall Point
When a console answers a call, regardless of where the call came from, that
caller’s recall point is always set to be that console. The call recalls back to the
console (at the Recall call...

Features Description
lif ringing a console, LDN, or Night Bell, then no recall at all is done.
lif the caller is a CO or DISA trunk and the Non Dial-in Alternate Recall
Point is defined and the trunk is not already calling that point then a re-
route is done to that point; see ALTERNATE TRUNK RECALL.
lif a DID or Tie trunk is ringing a party, then DID/Tie Trunk Routing On No
Answer is checked. This is only done if the recall point is not set up for the
caller; see DID/DIAL-IN/Tie INTERCEPTS.
lif the...

System Features
lNo recall is done when a device is receiving busy tone and it does not camp
on to the busy device.
lNo recall of any kind is done for Direct Trunk Select and private trunks that
are ringing in.
lListening to recordings has no effect on recall for Uniform Call Distribu-tion, Automated Attendant, Attendant Automatic Overflow, and Auto-
matic Call Distribution callers.
lWhen a reroute is performed for UCD Busy Agent timeout, the recall point;
for the waiting caller is cleared.
lWhenever an...

Features DescriptionConditions
The following conditions apply to this feature:
lIf the station tries to originate a call, the attempted call is ignored.
lIf used in conjunction with the Flash Disable feature, ALL types of call orig-
ination are blocked.
l See NEVER A FORWARDEE and CALLBACKS.
lCOS Options 241 (Receive Only) and 400 (Contact Monitor) are mutually
exclusive.
ProgrammingEnable COS Option 241 (Receive Only) for the extension.Operation
None
Recording Support
Description3.87 Recording devices...

System Features
recording device’s COS) is started (not for UCD or Hotel/Motel Wakeup). If
the recording fails to hang up during this time then the recording is putinto Do Not Disturb.
See ATTENDANT AUTOMATIC OVERFLOW, AUTOMATED ATTENDANT, UNI-
FORM CALL DISTRIBUTION (UCD), and 
AUTOMATiC WAKEUP. Also see AUTO-
MATIC CALL DISTRIBUTION and refer to Practice 
9109-094-620-NA, ACD
TELEMARKETER Application Package.Conditions
The following conditions apply to this feature:
lHunt group overflow does not apply...

Features DescriptionOperation
Not applicable.
Resale Package
DescriptionConditions
The following conditions apply to this feature:
ProgrammingOperation
3.88 The Resale Package is a method of offering the system’s ARS “Least Cost
Routing” facilities to external users requiring low cost Long Distance calling,
much like the offerings of other Common Carriers.
DISA trunks are installed for external access to the system. The external user
dials up one of the 
DISA trunks, enters a verified account code, and...

System Features
ProgrammingNone
OperationNone
Ringing Time-Out (Final Ringback)Description
3.90 A call to an extension can ring for 1 to 30 minutes before the call is
dropped (default ringing time is 1 minute).Conditions
This is only done when forwarding and all recall possibilities have been ex-
hausted; see FORWARDING and RECALL.
ProgrammingEnable System Option 51 (Final Ring Timeout), and set it to the desired time-
out period.Operation
None
Satellite PABXDescription
Conditions
None
ProgrammingEnable...

Features Description
Refer to Practice 
9109-094-221-NA, Station Message Detail Recording.Conditions
None
ProgrammingRefer to Practice 
9109-094-221-NA, Station Message Detail Recording.
OperationNone
Station Transfer Security (Recall)
Description3.93 This feature is designed to prevent the dropping of mishandled calls. If
an extension, during transfer, hangs up before completing dialing, or if the
transfer is not allowed, the call that was placed on hold by the original exten-
sion flashing,...

System Features
lIf an illegal transfer is attempted then the transferring extension is rung
back.
ProgrammingNoneOperation
None
Su battendant
Description3.94 A SUPERSETtelephone can be used as a Subattendant position, provid-
ing enhanced call queuing and recall capabilities.
The enhanced recall allows the Subattendant to have calls handled by it recallto it, instead of to an Attendant.
Normally, a SUPERSETtelephone is considered to be busy when the set and/or
the prime line appearances are busy. For a...

Features Description
Program the Subattendant set’s unused line appearance keys as Multicall ap-
pearances of its prime line. Incoming calls waiting to be answered queue
upon these keys.
OperationNoneSUPERSE%3 Telephone
Description3.95 The SX-200 DIGITAL PABX system supports SUPERSET qlectronic tele-
phone sets. The 
SUPERSET telephone has 12 keys designed for use as Speed
Call numbers and 3 keys with LED indicators that are also available as line ap-
pearances. The first (leftmost) one of the 3 keys...