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Minolta magicolor 2200 User Manual

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    							Solving Problems with Printing Quality 81
    Abnormal 
    areas (white 
    or black) 
    appear in a 
    regular 
    pattern.Width of abnormal area: 
    1.25 (31.75 mm)
    The toner cartridge is 
    damaged.Remove the toner cartridge with the color causing the 
    abnormal image. Replace it with a new toner cartridge. 
    Width of abnormal area: 
    3 (76.2 mm)
    The transfer belt is damaged.Replace the transfer belt. 
    Width of abnormal area: 
    3.25 (82.55 mm)
    The OPC drum cartridge is 
    damaged.Replace the entire drum kit. 
    Width of abnormal area: 
    8 (203.2 mm)
    The transfer belt is damaged.Replace the transfer belt. 
    Image 
    defects cycli-
    cal (evenly 
    spaced).Lateral image defects have 
    1–2 mm spacing.Clean the laser lens cover.
    Lateral image defects have 
    35 mm spacing.Replace the color toner cartridge.
    Lateral image defects have 
    75 mm spacing.Replace the image transfer roller.
    Lateral image defects have 
    95 mm spacing.Replace the entire OPC drum kit.
    Lateral image defects have 
    204 mm spacing.Replace the fusing unit.
    Lateral image defects have 
    other spacing.Replace the entire OPC drum kit. Symptom Cause Solution
    ABCDE
    ABCDE ABCDE ABCDE
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    							Solving Problems with Printing Quality 82
    Abnormal 
    areas (white 
    or black belt 
    or spots) 
    appear.The toner cartridge may be 
    defective.Remove the toner cartridge and check for damage. If nec-
    essary, replace it.
    The OPC drum cartridge 
    may be defective or 
    scratched.Remove the OPC drum cartridge and check the photosen-
    sitive surface (the green surface) for scratches. If neces-
    sary, replace the entire drum kit. 
    The fuser oil roller is dirty or 
    worn.Remove the fuser oil roller and check the roller surface for 
    dirt or scratches. If necessary, replace the fuser oil roller.
    The fuser belt may be dirty. Clean the fuser belt.
    The fusing unit may be 
    defective.Replace the fusing unit.
    Lateral lines 
    or bands 
    appear on 
    image.The printer is not on a level 
    enough surface.Level the printer (not exceeding 1.5° slant). 
    The media path is dirty with 
    toner.Print several sheets and the excess toner should disappear.
    The toner cartridge is dam-
    aged.Remove the toner cartridge and check for damage. If nec-
    essary, replace it. 
    The fuser oil roller is dirty or 
    worn.Remove the fuser oil roller and check the roller surface for 
    dirt or worn places. If necessary, replace the fuser oil roller.
    The toner cartridge is 
    defective.Remove the toner cartridge and check for damage. If 
    necessary, replace it. 
    The OPC drum surface is 
    scratched or damaged.Remove the OPC drum cartridge and check the green 
    photosensitive surface for scratches. If necessary, replace 
    the entire drum kit. 
    The transfer belt is misin-
    stalled or defective.Remove the transfer belt and reinstall it. If necessary, 
    replace it. Symptom Cause Solution
    ABCDE
    ABCDE ABCDE ABCDE
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    							Solving Problems with Printing Quality 83
    Lateral lines 
    appear cycli-
    cally (evenly 
    spaced) on 
    image.Lateral lines have 1–2 mm 
    spacing.Replace the laser lens cover.
    Lateral lines have 35 mm 
    spacing.Replace the color toner cartridge.
    Lateral lines have 75 mm 
    spacing.Replace the image transfer roller.
    Lateral lines have 95 mm 
    spacing.Replace the entire OPC drum kit.
    Lateral lines have 204 mm 
    spacing.Replace the fusing unit
    Trailing edge 35 mm, other 
    spacing Replace the entire OPC drum kit.
    Vertical 
    streaking 
    appears.The laser lens cover may be 
    dirty.Check to see if the laser lens cover is dirty. If necessary, 
    clean it with a clean soft cloth.
    One or more toner cartridges 
    may be defective.The item may be defective or misinstalled. Remove the 
    designate item, check it for damage and reinstall it. If nec-
    essary, replace the entire drum kit. 
    The OPC drum may be 
    defective or misinstalled.
    The fuser unit may be defec-
    tive or misinstalled.
    The transfer unit may be 
    defective or misinstalled.
    If a wide vertical white band 
    appears, check the transfer 
    belt surface. Clean the transfer belt surface. If necessary, replace it.
    Make sure that the transfer unit is closed. Symptom Cause Solution
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    							Solving Problems with Printing Quality 84
    Colors are 
    not register-
    ing properly; 
    colors are 
    mixed or 
    have 
    page-to-page 
    variation.The front cover may not be 
    properly closed.Make sure that the printer’s front cover is closed.
    The OPC drum cartridge is 
    not correctly seated.Remove the OPC drum cartridge and reinstall it. 
    The toner in the cartridges 
    may need to be redistributed.Remove the toner cartridges and gently rock them five or 
    six times to redistribute the toner. Then, reinstall the car-
    tridges.
    The toner cartridge may be 
    defective.Remove the toner cartridge and check for damage. If nec-
    essary, replace it. 
    The media is moist from 
    humidity.Remove the moist media and replace it with new, dry 
    media. 
    The transfer roller is 
    misinstalled.Confirm the proper installation of the transfer roller. 
    Agfa Screening is not 
    enabled.Make sure you have Agfa Screening chosen in the 
    Administration/Emulations/PostScript/Halftone Type 
    menu in the driver.
    The image is 
    offset.The OPC drum cartridge is 
    defective.Check the OPC drum cartridge. If necessary, replace the 
    entire drum kit. 
    The fuser oil roller is 
    defective.Check the fuser oil roller. If necessary, replace it. 
    The fuser unit is defective. Check the fuser unit. If necessary, replace it. 
    Colors look 
    drastically 
    wrong.The toner cartridges are 
    incorrectly installed.Remove the toner cartridges and reinstall them.  Symptom Cause Solution
    ABCDE
    ABCDE ABCDE ABCDE ABCDE
    ABCDE ABCDE ABCDE
    ABCDE
    ABCDE ABCDE ABCDE ABCDE
    ABCDE ABCDE ABCDE
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    							Status, Error, and Service Messages 85
    Status, Error, and Service Messages
    Status, error, and service messages are displayed in the control panel message window. 
    They provide information about your printer and help you locate many problems. When 
    the condition associated with a displayed message has changed, the message is cleared 
    from the window.
    The color has 
    a poor repro-
    duction or 
    has poor 
    color density.The paper image transfer is 
    defective.Check the OPC drum cartridge. If necessary, replace the 
    entire drum kit. 
    The Auto-Image Density 
    Control (AIDC) detection 
    sensor is dirty.Open the front cover. Lift up the transfer belt release lever 
    to the 12 o’clock position. Next, return the lever to the 3 
    o’clock position. Repeat this operation several times. (This 
    cleans the surface of the AIDC detection [image darkness] 
    sensor.) Symptom Cause Solution
    ABCDE
    ABCDE ABCDE ABCDE
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    							Status, Error, and Service Messages 86
    Status and Error Messages
    5Status messages are not displayed while the printer is off line.
    This message... means... Do this...
    <
    X> ACTIVE JOBS 
    The printer is on line and 
    actively processing jobs. (<
    X>
     
    identifies the number of jobs in 
    process.)No action needed.
    <
    X> COVER OPEN
    The 
     (specified cover) is 
    open and must be closed.Close the cover.
    <
    X> LIFE LOW
    The  (specified item) is near 
    end of life, such as the fuser oil 
    roller. If you have a new fuser oil 
    roller on hand, you may want to 
    install it now. If you don’t, order 
    one now. A limited number of 
    copies (about 100) will still print. 
    However, when the oil runs out, 
    the printer stops and the FUSER 
    OIL EMPTY
     message appears.Replace the specified 
    item.
    <
    x> MISSING 
    The  (specified item) is 
    missing, such as the OPC drum 
    or toner. Install a new item.
    <
    X> TONER EMPTY
    The  (color) toner cartridge 
    is empty.Replace the toner car-
    tridge.
    <
    X> TONER LOW
    The 
     (color) toner cartridge 
    is low. There is still enough for 
    approximately 100 letter/A4 
    pages (at 5% coverage) before 
    the printer stops.Redistribute the toner in 
    the cartridge, or replace 
    the cartridge.
    ACC ALREADY DISABLED 
    The accounting option selected 
    is now in effect.No action needed.
    ACC ALREADY ENABLED 
    ACC DISABLED
    ACC ENABLED
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    							Status, Error, and Service Messages 87
    ACC FILE 95% FULL
    ACC FILE 90% FULL
    ACC FILE 85% FULL
    ACC FILE 80% FULLThe Job Accounting File is 80, 
    85, 90, or 95% full.If you want accounting 
    enabled, copy the job 
    accounting and paper 
    accounting files to floppy 
    disk(s), or transfer them 
    to your host computer 
    using ftp (if available). 
    Then reset the account-
    ing files so that new jobs 
    can be accepted. If you 
    don’t want to use 
    accounting, you can dis-
    able it.
    ACC FILES GOT REMOVED
    The accounting option is dis-
    abled and the accounting files 
    are empty. After a reset, the files 
    are removed. This prevents you 
    from wasting disk space with 
    empty accounting files.No action needed.
    ACC FILES NOT EMPTY SHRUNK 
    TO %DAn attempt to reduce the size of 
    the accounting files has been 
    made unsuccessfully because 
    the size of files is bigger than 
    the space required.Reset the accounting 
    files.
    ACC_GETSTATUSREC;CODE-%D, 
    RESETTING ACC TO INITIAL 
    STATEThe accounting files have been 
    reset.No action needed.
    ADJUST <
    INPUT> BIN 
    The (specified tray) is 
    not inserted correctly.Adjust the tray. 
    CALIBRATING PRINT QUALITY
    After 100 1-sided pages of a 
    continuous print run, the magi-
    color 2200 automatically pauses 
    to do an Auto-Image Density 
    Control (AIDC) cycle. This pro-
    cess is provided to make sure 
    reliable printer operation with 
    optimum output quality.Wait. No action needed. This message... means... Do this...
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    							Status, Error, and Service Messages 88
    CANCEL ALL JOBS
    The Cancel key has been 
    pressed, and one or more of the 
    print jobs in the print queue are 
    being canceled.Press Select for all jobs 
    with a printing, interpret-
    ing, spooled, or termi-
    nating status to be 
    completely removed 
    from the system.
    CANCEL JOB
    The Cancel key has been 
    pressed, and the print job in the 
    print queue is being canceled.Press Select and the job 
    in the print queue will be 
    canceled.
    CHECK WASTE TONER
    Either the waste toner is full and 
    needs to be replaced, or it is 
    incorrectly installed.Make sure that the 
    waste toner is not full 
    and is correctly installed.
    CREATED FILE
    The accounting file has been 
    created.No action needed.
    CREATING 
    XXXXXXXXXXXX 
    FILE, WAIT...The specified accounting file is 
    created when accounting is 
    enabled and the files are not in 
    existence or these files are cre-
    ated following a Reset Account-
    ing (
    XXXXXXXXXXXX represents 
    the Job Accounting or Paper 
    Accounting file).Wait. No other action 
    needed.
    DSK TOO SMALL ACC NOT 
    ENABLEDThere is not enough space in 
    the hard disk to create the 
    accounting file.Remove unnecessary 
    files stored in the hard 
    disk.
    END JOB
    The Cancel key has been 
    pressed and the End Job option 
    selected.Press Select to provide 
    an end-of-job indicator 
    for a print job that does 
    not have one. This message... means... Do this...
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    							Status, Error, and Service Messages 89
    ENERGY SAVER
    The printer is in energy saver 
    mode to reduce power con-
    sumption during periods of inac-
    tivity. When a print job is 
    received, the printer returns to 
    normal power within 90 sec-
    onds. While in “deep sleep,” the 
    printer’s message window will 
    not display operator status such 
    as door- and tray-open mes-
    sages. The printer remains in 
    “deep sleep,” until a print job is 
    received, or until the printer is 
    manually switched from offline 
    to online. No action needed. 
    EXTENDED ACC FILE SIZE BY 
    <
    X> KBThe <
    X> (size of the non-empty 
    accounting file) has been 
    increased successfully.No action needed.
    FUSER OIL EMPTY
    The fuser oil roller for the fuser 
    is depleted. The printer will not 
    print any more copies until a 
    new fuser oil roller is installed.Install a new fuser oil 
    roller.
    IDLE
    The printer is on line, but no jobs 
    are in process.No action needed.
    INITIALIZING
    The printer is warming up and 
    getting ready to go on line.Wait. No other action 
    needed.
    INPUT BIN JAM
    Input bin jams occur in the 
    input bin.Locate and remove the 
    jam.
    INPUT IDLE
    PRINTINGThe printer is on line and print-
    ing jobs already in the queue. 
    No new jobs are arriving at the 
    communication interfaces.No action needed.
    MAILBIN POWER OFF
    The mailbox unit power is off. Turn off the printer, turn 
    on the mailbox unit, then 
    the turn on the printer. This message... means... Do this...
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    							Status, Error, and Service Messages 90
    MAIN UNIT COVER OPEN
    The front, top, or duplex covers 
    are open and must be closed.Close the specified 
    cover(s).
    MEDIA JAM DUPLEX
    Media has jammed in the duplex 
    area or duplex refeed area on 
    the models with duplex units 
    installed.Locate and remove the 
    jam.
    MEDIA JAM EXIT
    Media has jammed between the 
    print engine and the output tray.
    A media jam has been detected 
    between the fuser and output 
    tray rollers located near the top 
    cover.
    Exit jams occur in the media 
    eject area. 
    MEDIA JAM FUSER
    Media has jammed leaving the 
    fuser area.
    MEDIA JAM MAIL BIN
    Mail bin jams occur if the media 
    is jammed in the 5-bin mailbox 
    on the models with the 5-bin 
    mailbox installed, between the 
    printer and the 5-bin mailbox, in 
    the mailbox eject area, or in the 
    mailbox transport area.
    MEDIA JAM MPT
    Media has jammed while being 
    pulled from the specified multi-
    purpose tray. This message... means... Do this...
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