Minolta magicolor 2200 User Manual
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Solving Problems with Printing Quality 81 Abnormal areas (white or black) appear in a regular pattern.Width of abnormal area: 1.25 (31.75 mm) The toner cartridge is damaged.Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge. Width of abnormal area: 3 (76.2 mm) The transfer belt is damaged.Replace the transfer belt. Width of abnormal area: 3.25 (82.55 mm) The OPC drum cartridge is damaged.Replace the entire drum kit. Width of abnormal area: 8 (203.2 mm) The transfer belt is damaged.Replace the transfer belt. Image defects cycli- cal (evenly spaced).Lateral image defects have 1–2 mm spacing.Clean the laser lens cover. Lateral image defects have 35 mm spacing.Replace the color toner cartridge. Lateral image defects have 75 mm spacing.Replace the image transfer roller. Lateral image defects have 95 mm spacing.Replace the entire OPC drum kit. Lateral image defects have 204 mm spacing.Replace the fusing unit. Lateral image defects have other spacing.Replace the entire OPC drum kit. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
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Solving Problems with Printing Quality 82 Abnormal areas (white or black belt or spots) appear.The toner cartridge may be defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge may be defective or scratched.Remove the OPC drum cartridge and check the photosen- sitive surface (the green surface) for scratches. If neces- sary, replace the entire drum kit. The fuser oil roller is dirty or worn.Remove the fuser oil roller and check the roller surface for dirt or scratches. If necessary, replace the fuser oil roller. The fuser belt may be dirty. Clean the fuser belt. The fusing unit may be defective.Replace the fusing unit. Lateral lines or bands appear on image.The printer is not on a level enough surface.Level the printer (not exceeding 1.5° slant). The media path is dirty with toner.Print several sheets and the excess toner should disappear. The toner cartridge is dam- aged.Remove the toner cartridge and check for damage. If nec- essary, replace it. The fuser oil roller is dirty or worn.Remove the fuser oil roller and check the roller surface for dirt or worn places. If necessary, replace the fuser oil roller. The toner cartridge is defective.Remove the toner cartridge and check for damage. If necessary, replace it. The OPC drum surface is scratched or damaged.Remove the OPC drum cartridge and check the green photosensitive surface for scratches. If necessary, replace the entire drum kit. The transfer belt is misin- stalled or defective.Remove the transfer belt and reinstall it. If necessary, replace it. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
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Solving Problems with Printing Quality 83 Lateral lines appear cycli- cally (evenly spaced) on image.Lateral lines have 1–2 mm spacing.Replace the laser lens cover. Lateral lines have 35 mm spacing.Replace the color toner cartridge. Lateral lines have 75 mm spacing.Replace the image transfer roller. Lateral lines have 95 mm spacing.Replace the entire OPC drum kit. Lateral lines have 204 mm spacing.Replace the fusing unit Trailing edge 35 mm, other spacing Replace the entire OPC drum kit. Vertical streaking appears.The laser lens cover may be dirty.Check to see if the laser lens cover is dirty. If necessary, clean it with a clean soft cloth. One or more toner cartridges may be defective.The item may be defective or misinstalled. Remove the designate item, check it for damage and reinstall it. If nec- essary, replace the entire drum kit. The OPC drum may be defective or misinstalled. The fuser unit may be defec- tive or misinstalled. The transfer unit may be defective or misinstalled. If a wide vertical white band appears, check the transfer belt surface. Clean the transfer belt surface. If necessary, replace it. Make sure that the transfer unit is closed. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
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Solving Problems with Printing Quality 84 Colors are not register- ing properly; colors are mixed or have page-to-page variation.The front cover may not be properly closed.Make sure that the printer’s front cover is closed. The OPC drum cartridge is not correctly seated.Remove the OPC drum cartridge and reinstall it. The toner in the cartridges may need to be redistributed.Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the car- tridges. The toner cartridge may be defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The media is moist from humidity.Remove the moist media and replace it with new, dry media. The transfer roller is misinstalled.Confirm the proper installation of the transfer roller. Agfa Screening is not enabled.Make sure you have Agfa Screening chosen in the Administration/Emulations/PostScript/Halftone Type menu in the driver. The image is offset.The OPC drum cartridge is defective.Check the OPC drum cartridge. If necessary, replace the entire drum kit. The fuser oil roller is defective.Check the fuser oil roller. If necessary, replace it. The fuser unit is defective. Check the fuser unit. If necessary, replace it. Colors look drastically wrong.The toner cartridges are incorrectly installed.Remove the toner cartridges and reinstall them. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 85 Status, Error, and Service Messages Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. The color has a poor repro- duction or has poor color density.The paper image transfer is defective.Check the OPC drum cartridge. If necessary, replace the entire drum kit. The Auto-Image Density Control (AIDC) detection sensor is dirty.Open the front cover. Lift up the transfer belt release lever to the 12 o’clock position. Next, return the lever to the 3 o’clock position. Repeat this operation several times. (This cleans the surface of the AIDC detection [image darkness] sensor.) Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 86 Status and Error Messages 5Status messages are not displayed while the printer is off line. This message... means... Do this... < X> ACTIVE JOBS The printer is on line and actively processing jobs. (< X> identifies the number of jobs in process.)No action needed. < X> COVER OPEN The (specified cover) is open and must be closed.Close the cover. < X> LIFE LOW The (specified item) is near end of life, such as the fuser oil roller. If you have a new fuser oil roller on hand, you may want to install it now. If you don’t, order one now. A limited number of copies (about 100) will still print. However, when the oil runs out, the printer stops and the FUSER OIL EMPTY message appears.Replace the specified item. < x> MISSING The (specified item) is missing, such as the OPC drum or toner. Install a new item. < X> TONER EMPTY The (color) toner cartridge is empty.Replace the toner car- tridge. < X> TONER LOW The (color) toner cartridge is low. There is still enough for approximately 100 letter/A4 pages (at 5% coverage) before the printer stops.Redistribute the toner in the cartridge, or replace the cartridge. ACC ALREADY DISABLED The accounting option selected is now in effect.No action needed. ACC ALREADY ENABLED ACC DISABLED ACC ENABLED Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 87 ACC FILE 95% FULL ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULLThe Job Accounting File is 80, 85, 90, or 95% full.If you want accounting enabled, copy the job accounting and paper accounting files to floppy disk(s), or transfer them to your host computer using ftp (if available). Then reset the account- ing files so that new jobs can be accepted. If you don’t want to use accounting, you can dis- able it. ACC FILES GOT REMOVED The accounting option is dis- abled and the accounting files are empty. After a reset, the files are removed. This prevents you from wasting disk space with empty accounting files.No action needed. ACC FILES NOT EMPTY SHRUNK TO %DAn attempt to reduce the size of the accounting files has been made unsuccessfully because the size of files is bigger than the space required.Reset the accounting files. ACC_GETSTATUSREC;CODE-%D, RESETTING ACC TO INITIAL STATEThe accounting files have been reset.No action needed. ADJUST < INPUT> BIN The (specified tray) is not inserted correctly.Adjust the tray. CALIBRATING PRINT QUALITY After 100 1-sided pages of a continuous print run, the magi- color 2200 automatically pauses to do an Auto-Image Density Control (AIDC) cycle. This pro- cess is provided to make sure reliable printer operation with optimum output quality.Wait. No action needed. This message... means... Do this... Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 88 CANCEL ALL JOBS The Cancel key has been pressed, and one or more of the print jobs in the print queue are being canceled.Press Select for all jobs with a printing, interpret- ing, spooled, or termi- nating status to be completely removed from the system. CANCEL JOB The Cancel key has been pressed, and the print job in the print queue is being canceled.Press Select and the job in the print queue will be canceled. CHECK WASTE TONER Either the waste toner is full and needs to be replaced, or it is incorrectly installed.Make sure that the waste toner is not full and is correctly installed. CREATED FILE The accounting file has been created.No action needed. CREATING XXXXXXXXXXXX FILE, WAIT...The specified accounting file is created when accounting is enabled and the files are not in existence or these files are cre- ated following a Reset Account- ing ( XXXXXXXXXXXX represents the Job Accounting or Paper Accounting file).Wait. No other action needed. DSK TOO SMALL ACC NOT ENABLEDThere is not enough space in the hard disk to create the accounting file.Remove unnecessary files stored in the hard disk. END JOB The Cancel key has been pressed and the End Job option selected.Press Select to provide an end-of-job indicator for a print job that does not have one. This message... means... Do this... Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 89 ENERGY SAVER The printer is in energy saver mode to reduce power con- sumption during periods of inac- tivity. When a print job is received, the printer returns to normal power within 90 sec- onds. While in “deep sleep,” the printer’s message window will not display operator status such as door- and tray-open mes- sages. The printer remains in “deep sleep,” until a print job is received, or until the printer is manually switched from offline to online. No action needed. EXTENDED ACC FILE SIZE BY < X> KBThe < X> (size of the non-empty accounting file) has been increased successfully.No action needed. FUSER OIL EMPTY The fuser oil roller for the fuser is depleted. The printer will not print any more copies until a new fuser oil roller is installed.Install a new fuser oil roller. IDLE The printer is on line, but no jobs are in process.No action needed. INITIALIZING The printer is warming up and getting ready to go on line.Wait. No other action needed. INPUT BIN JAM Input bin jams occur in the input bin.Locate and remove the jam. INPUT IDLE PRINTINGThe printer is on line and print- ing jobs already in the queue. No new jobs are arriving at the communication interfaces.No action needed. MAILBIN POWER OFF The mailbox unit power is off. Turn off the printer, turn on the mailbox unit, then the turn on the printer. This message... means... Do this... Downloaded From ManualsPrinter.com Manuals
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Status, Error, and Service Messages 90 MAIN UNIT COVER OPEN The front, top, or duplex covers are open and must be closed.Close the specified cover(s). MEDIA JAM DUPLEX Media has jammed in the duplex area or duplex refeed area on the models with duplex units installed.Locate and remove the jam. MEDIA JAM EXIT Media has jammed between the print engine and the output tray. A media jam has been detected between the fuser and output tray rollers located near the top cover. Exit jams occur in the media eject area. MEDIA JAM FUSER Media has jammed leaving the fuser area. MEDIA JAM MAIL BIN Mail bin jams occur if the media is jammed in the 5-bin mailbox on the models with the 5-bin mailbox installed, between the printer and the 5-bin mailbox, in the mailbox eject area, or in the mailbox transport area. MEDIA JAM MPT Media has jammed while being pulled from the specified multi- purpose tray. This message... means... Do this... Downloaded From ManualsPrinter.com Manuals