Minolta magicolor 2200 User Manual

							Maintaining the Printer 51
„Never use sharp or rough implements, such as wire or plastic cleaning pads.
„Always close the printer covers gently. Never expose the printer to vibrations.
„Do not put a cover on the printer immediately after using it. Turn it off and wait until it 
cools down. 
„Do not leave the printer’s covers open for any length of time, especially in well-lit 
places; light may damage the OPC drum cartridge.
„Do not open the printer during printing.
„Do not tap paper stacks on the printer.
„Do not tilt, lubricate, or disassemble the printer.
„Do not touch the electrical contacts, gears, or laser beam devices. Doing so may dam-
age the printer and cause the print quality to deteriorate.
„Keep media in the output tray at minimum level. If the media stacks too high, your 
printer may experience media jams and excessive media curl.
„Lift the printer from the bottom only, using the carrying grips and the carrying bars. 
Make sure two people are available to lift the printer when moving it. 
When moving the printer, keep the printer level to avoid toner spillage.
„If you get toner on your skin, wash it off with cool water and neutral detergent. 
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. 
Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com 
(click on the Answer Base).
„Read all caution and warning labels carefully, making sure to follow any instructions 
contained in them. These labels are located on the inside of the printer’s covers and 
the interior of the printer body.
„Make sure any parts removed during cleaning are replaced before you plug in 
the printer.
See Chapter 7, “Repacking the Printer,” 
for printer storing and shipping instructions.
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							Cleaning 52
Cleaning 
You should perform a thorough cleaning every 30,000 single-sided pages or 12 months, 
whichever comes earlier.
Always test any cleaning solution (such as a mild detergent) on a small area of your printer 
to check the solution’s performance. 
Use Avoid
A soft dry
 cloth to clean the 
control panelSharp or rough implements (such as wire or plastic 
cleaning pads)
Any liquid
A soft damp
 cloth to clean the printer Sharp or rough implements (such as wire or plastic 
cleaning pads)
Mild detergent to clean the 
printerAbrasive or corrosive solutions that contain solvents 
(such as alcohol or benzine) 
This item needs 
cleaning...After... By...
Duplex unit paper guides
or rollersEvery 30,000 single-sided pages, or 12 
months, whichever comes earlier.User
See the 
Maintenance 
Guide.
Laser lens cover Removing the waste toner pack to clean 
around it or to replace it.
OPC drum cartridge Every 30,000 single-sided pages, or 12 
months, whichever comes earlier.
Paper exit rollers Every 30,000 single-sided pages, or 12 
months, whichever comes earlier.
Printer exterior As needed.
Printer interior Every 30,000 single-sided pages, or 12 
months, whichever comes earlier.
Registration roller Every 30,000 single-sided pages, or 12 
months, whichever comes earlier.
Transfer roller Every 30,000 single-sided pages, or 12 
months, whichever comes earlier.
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4
Troubleshooting
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							Introduction 54
Introduction
This chapter provides information to aid you in resolving printer problems you may 
encounter, or at least guide you to the proper sources for help. 
Printing a Status Page
Print a status page to verify the printer is printing correctly. 
Preventing Media Jams 
Press Key (Until) Display Reads
OnlineIDLE 
(and online LED is off)
MenuOPERATOR CONTROL
Next (  )ADMINISTRATION
SelectADMINISTRATION–SPECIAL PAGES
SelectPRINT STATUS
SelectYES
OnlineIDLE 
(and online LED is on)
 Make sure that... Avoid...
Media matches the printer specifications Media that is folded, wrinkled, or excessively curled
Media is flat, especially on the leading edge Double feeding (
remove the media and fan the 
sheets—they may be sticking together
) 
The printer is on a hard, flat, level surface Fanning transparencies since this causes static
You have the correct media type selected if 
you’re printing on envelopes, labels, thick 
stock, or transparencies.Loading more than one type/size/weight of media in a 
tray at the same time
You store media in a dry location away from 
moisture and humidityOverfilling the media input
 trays 
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							Automatic Jam Recovery 55
Automatic Jam Recovery
The magicolor 2200 provides automatic jam recovery (when enabled through the 
Administration/Engine/Page Recovery menu). After you remove any jammed media, 
printing automatically resumes from the page the printer stopped at when the jam 
occurred.
5For automatic jam recovery to work, it is necessary to leave the printer turned on when 
you remove the jammed media. 
You always adjust the media width regula-
tion guides in the multipurpose tray 
after 
inserting the media (
a guide that is not 
properly adjusted can cause poor print 
quality, paper jams, or printer damage)
Allowing the output
 tray to overfill (the face-down 
output tray has a 500-sheet capacity—jamming may 
occur if you allow media to accumulate more than 
500 sheets at a time
)
You remove transparencies from the output 
tray immediately to avoid static buildup.
You load the media (for single-sided pages) 
printing-side up in the upper or optional 
trays or printing-side down in the multi-
purpose tray (m
any manufacturers place 
an arrow on the end of the wrapper to 
indicate the printing side—if you can’t 
determine which side of the media to print 
on, remove the media from the tray, rotate 
the stack a half-turn, turn the stack over, 
and then place it back in the tray)
The printer is on a hard, flat, level surface  Make sure that... Avoid...
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							Understanding the Media Path 56
Understanding the Media Path
Understanding the printer’s media path will help you locate media jams. 
c
cc cMedia exit unit
d
dd d
Output tray
e
ee e
Fuser
f
ff f
Transfer belt
g
gg g
OPC drum cartridge
h
hh h
Duplex unit (standard on DP model)
i
ii i
Multipurpose tray
j
jj j
Upper media tray
k
kk k
Lower feeder unit and optional tray (standard on DP model)
l
ll l
5-bin mailbox
 
Simplex
Duplex
c
cc c
d
dd d
DP Model
DP Model with
5-bin Mailbox
e
ee e
f
ff f
g
gg gh
hh h
i
ii i
j
jj j
k
kk k
l
ll l
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							Clearing Media Jams 57
Media Tray (Upper Tray Standard on All Models and Optional Tray 
Standard on DP Model)
The media tray(s) is (are) located at the bottom front of the printer. The media is picked 
from the tray, passed under the OPC drum cartridge and the transfer belt, passed through 
the fuser, and delivered via the paper exit unit to the output tray on top of the printer.
Multipurpose Tray (Standard on All Models)
The multipurpose tray is located at the right of the printer. The media is picked from the 
multipurpose tray, passed under the OPC drum cartridge and the transfer belt, passed 
through the fuser, and delivered via the paper exit unit to the output tray on top of the 
printer.
Duplex Unit (Standard on DP Model)
The media is picked from a media tray, passed under the transfer belt, passed through the 
fuser, fed into the duplex unit where the media undergoes a change in direction, cycles 
through the transfer belt and fuser again, and is delivered via the paper exit unit to the 
output tray, which is the top of the printer. 
Since several sheets cycle through the printer/duplex unit at the same time, recovering 
from a media jam may require the removal of more than one sheet.
To manually duplex, remove the media, flip it over, and reload it.
5-bin Mailbox (Optional on All Models) 
The 5-bin mailbox is located on the top of the printer. The media is picked from the tray, 
passed under the transfer belt, passed through the fuser, and delivered via the paper exit 
unit to the 5-bin mailbox, which is on top of the printer.
Clearing Media Jams 
To avoid damage, always remove jammed media gently, without tearing it. Any pieces of 
media left in the printer, whether large or small, can obstruct the paper path and cause 
further jams. Do not reload media that has jammed.
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							Clearing Media Jams 58
Attention
The image is not fixed on the media before the fusing process. If you touch the 
printed surface, the toner may stick to your hands, so be careful not to touch the 
print face when removing the jammed media. Make sure not to spill any toner inside 
the printer. Unfused toner can dirty your hands, clothes, or anything else it gets on. If 
you accidentally get toner on your hands, wash them in cool water. If you 
accidentally get toner on your clothes, lightly dust them off as much as possible. If 
some toner remains on your clothes, use cool, not hot water, to rinse the toner off, 
provided your clothing is washable. If toner gets on your skin, wash it off with water 
or a neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. 
Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com 
(click on the Answer Base).
If, after clearing the media jam, the jam message in the control panel window persists, 
open and close the printer’s covers. This should clear the jam message. 
Handling Media Jams by Location
Location of Jam Page Reference
Tray 1—multipurpose tray page 60
Tray 2—upper tray
Tray 5—optional tray (lower feeder unit)page 59
Near OPC drum page 61
Near duplex unit page 64
In mailbox page 67
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							Clearing Media Jams 59
Clearing Misfeed (Upper or Optional Tray) Jams  
1Remove the media tray(s).
2Carefully remove the jammed media.
3Shuffle the media currently in the tray and 
even up the front edges.
4Reinsert the media printing face up.
Make sure the media is lying flat, is under the media sepa-
rating tabs, and doesn’t exceed the media limit mark. 
Check to see if the media width guides are correct.
5Slide the tray(s) back into the printer.
6Open the front cover, then close it.
The media jam display is cancelled.
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							Clearing Media Jams 60
Clearing Misfeed (Multipurpose Tray) Jams
1Remove the media from in the multipurpose tray.
2Carefully remove the jammed media.
3Shuffle the media that was removed in step 1 and 
even up the front edges.
4Reinsert the media printing face down.
Make sure the media is lying flat and doesn’t exceed the 
media limit mark. Check to see if the media width guides 
are correct.
5Open the front cover, then close it.
The media jam display is cancelled.
Clearing Inner Jams, Outer Jams, and Drum Jams  
Media Jams inside the Lower Right Door (Vertical Transport Area) 
1Open the lower right door(s).
2Carefully remove the jammed media.
3Close the lower right door(s).
The media jam display is cancelled.
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