Minolta magicolor 2200 User Manual

							Clearing Media Jams 61
Media Jams near the OPC Drum 
1If there is any media in the multipurpose tray, remove it 
and close the multipurpose tray.
2Press the right-side cover release button and carefully 
open the cover all the way.
3Remove the jammed media by pulling it 
slowly from the bottom of the fuser.
Attention
Do not pull jammed media from the top of the 
printer through the fusing rollers.
This prevents any unfused toner from dirtying 
the fuser rollers.
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							Clearing Media Jams 62
4Close the right-side cover.
The media jam display is cancelled.
5Check the release button to make sure the cover is securely closed.
6If media was removed in step 1, open the multipurpose tray.
7Shuffle the media that was removed in step 1 and even 
up the front edges.
8Reinsert the media printing face down.
Make sure the media is lying flat and doesn’t exceed 
the media limit mark. Check to see if the media width 
guides are correct.
Media Jams near the Duplex Unit (Standard on DP Model) 
1Open the top cover.
Attention
Do not pull jammed media from the top of the 
printer through the fusing rollers.
This prevents any unfused toner from dirtying 
the fuser rollers.
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							Clearing Media Jams 63
2Carefully remove the jammed media in the top 
cover media reverse area.
3Open the media jam removal cover with your left 
hand and carefully remove the jammed media in 
the duplex media feed area with your right hand.
4Close the media jam removal cover with your left 
hand and close the top cover. 
5Check the release button to make sure the door is 
securely closed.
6If the multipurpose tray is closed, open it.
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							Clearing Media Jams 64
7Pressing the duplex unit cover release, carefully open 
the cover.
8Remove the jammed media.
9Close the duplex unit’s cover. 
10Close the multipurpose tray.
11If there still is a jam message, press the 
right-side cover release button and carefully 
open the cover all the way.
12Lift the inner paper guide.
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							Clearing Media Jams 65
13Remove the jammed media by pulling it toward you.
If the media came out easily, skip ahead to step 15. 
If the media did not come out easily or if you cannot reach the media from this area, 
keep the duplex unit’s lower cover open.
14Open the duplex unit cover.
15Remove the jammed media by pulling it slowly from the bottom of the fuser rollers.
Be careful not to touch the transfer belt while removing jammed media.
16Close the printer’s top cover.
17Close the duplex unit’s paper guide, lower cover, and top cover.
Media Jams near the Fuser Unit 
1Open the top cover.
Attention
Do not pull jammed media from the top of the 
printer through the fusing rollers.
This prevents any unfused toner from dirtying 
the fuser rollers.
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							Clearing Media Jams 66
2Carefully remove the jammed media.
3Open the media jam removal cover and carefully 
remove the media that is jammed there.
4Close the media jam removal cover.
5Close the top cover.
Check the release button to make sure the top cover is securely closed.
6Open the right-side cover.
7Remove the jammed media by pulling it slowly 
from the bottom of the fuser.
Be careful not to touch the transfer belt while 
removing jammed media.
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							Clearing Media Jams 67
8Close the right-side cover.
Check the release button to make sure the duplex unit 
cover is securely closed.
The media jam display is cancelled.
Media Jams in the Optional 5-bin Mailbox 
1Carefully remove the jammed media from the paper 
eject area of the mailbox.
2Open the mailbox door.
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							Clearing Media Jams 68
3Lift up the paper jam removal guide in the mailbox 
with your left hand, and use your right hand to care-
fully remove the jammed paper.
4Close the mailbox door.
The media jam display is cancelled.
Clearing Other Jams
Remove jammed media from the output tray by gently pulling it to the left away from the 
media exit area.
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							Solving Problems with Media Jams 69
Solving Problems with Media Jams
5Frequent jams in any area indicate that area should be checked, repaired, or cleaned. 
Repeated jams may also happen if you’re using the wrong weight print media.
Symptom Cause Solution
Several 
sheets go 
through 
the printer 
together.The front edges of the media 
are not even.Remove the media and even up the front edges, then 
reload it.
The media is moist from 
humidity.Remove the moist media and replace it with new, dry 
media.
Paper jam 
message 
stays onFront cover needs to be 
opened and closed again to 
reset the printer.Open and close the front cover of the printer again. 
Some media remains jammed 
in the printer.Recheck the paper path and make sure you have 
removed all of the media jams.
5-bin mail-
box jams.The wrong media is being 
used.Make sure that you are using only plain paper (or 
recycled plain paper).
Make sure that you are using only letter/A4 paper.
Duplex 
unit jams.The wrong media is being 
used.Use only supported media. Refer to the “Media Types” 
on page 35. 
Plain paper and thick stock up to 28 lb bond (105 g/m²) 
can be autoduplexed if the optional duplex unit is 
installed. For heavier weights, manual duplexing is 
required. To manually duplex, remove the media, flip it 
over, and reload it.
Make sure that you have not mixed media types in your 
multipurpose tray.
Do not duplex envelopes, glossy stock, labels, transfer 
media, or transparencies.
Media may still be jammed. Check for media stuck in the paper guides in the duplex 
unit’s top cover, and the media supply area on the lower 
left of the printer.
If you removed jammed media from near the OPC drum, 
reset the OPC drum’s locking levers.
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							Solving Problems with Media Jams 70
Media is 
jamming.The media is not correctly 
positioned in the tray.Remove the jammed media aand reposition the media 
properly in the tray. 
The number of sheets in the 
tray exceeds the maximum 
allowed.Remove the excess media and reload the correct num-
ber of sheets in the tray. 
The width regulation guides 
are not correctly adjusted to 
the media size.Adjust the regulation guides in the tray to match the size 
of the media.
The media in upper or 
optional tray is not under the 
media separating tabs.Remove the media and reload it so the front corners are 
under the media separating tabs.
Warped or wrinkled media is 
loaded in the tray.Remove the media, smooth it out, and reload it. If it still 
jams, do not use that media. 
Labels, letterhead, envelopes, 
postcards, thick stock, or 
transfer material are loaded in 
the upper or optional tray.Special media must be loaded in the multipurpose tray 
only.
The recommended transpar-
ency (OHP) or label paper is 
facing the wrong way in the 
multipurpose tray.Load the transparencies or labels according to the man-
ufacturer’s instructions.
Envelopes are facing 
the wrong way in the multipur-
pose tray.Load the envelopes in the multipurpose tray so the the 
flaps are facing up. 
If the flaps are on the short edge, set the envelopes in 
the multipurpose tray so that the flaps are on the printer 
side. 
Multiple sheets of transpar-
ency (OHP) media are collect-
ing static electricity in the tray.Remove the OHP media and load them in the tray one 
sheet at a time. Do not fan transparencies before loading 
them. 
The media is moist from 
humidity.Remove the moist media and replace it with new, dry 
media. 
Unsupported media (wrong 
size, thickness, type, etc.) is 
being used.Use media that is covered by the printer warranty.
Media supply roller is dirty. Clean the media supply roller. Symptom Cause Solution
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