Minolta magicolor 2200 User Manual
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Solving Other Problems 71 Solving Other Problems Symptom Cause Solution Data was sent to the printer, but it doesn’t print.An error message is displayed in the message window.Handle according to the message displayed. The transfer belt installa- tion guide is not set cor- rectly in the installation rail.Remove the transfer belt. Place the front end of the intermediate transfer unit installation guide (2 locations) correctly in the installation rail. Next, lightly push in the unit. Carefully insert the transfer belt about 6 inches (152.4 mm). Let go with your right hand that was holding the top handle of the transfer belt, hold the front handle with both hands, and carefully push in. Data indica- tor stays on.Too many typefaces are being downloaded at the same time.Make sure you have enough printer memory. Printer resets.Occasionally, software applications interfere with each other. Some applications send a printer prep file to the printer at the beginning of each document. When this occurs, other prep files cannot be sent without resetting the printer. Monitor your activities to see if there is a correla- tion between your use of a certain application and the printer resetting. If so, contact the application developer. Downloading too many typefaces can overload the printer memory and cause the printer to reset to default. Additional memory (RAM) or a hard drive, which can be used for font storage, is available and easily installed. Printing takes too much time.The printer is set to a slow printing mode (for example, for OHP, thick stock, or some other special kind of media).It takes more time to print with special media. When using regular paper, make sure that the media type is set properly in the driver. The printer is set to power saving mode.It takes a little time for printing to start in power saving mode. If you do not want to use this mode, disable it. The printer memory is insufficient.Add more memory. Downloaded From ManualsPrinter.com Manuals
Solving Other Problems 72 You are experiencing problems duplexing.Media or settings are not correct.Make sure that you are using only plain paper. Do not duplex envelopes, glossy stock, labels, postcards, transfer media, or transparencies. Make sure that you have not mixed media types in your multipurpose tray. Make sure that your document has more than one page. Go into the printer’s control panel and make sure that duplex is an available option. In the printer driver, choose Short Edge (flipped as on a clipboard) or Long Edge (flipped as in a loose-leaf note- book). Make sure that you are using correct media. Make sure that all of the covers are closed. Open and then close the covers to confirm that they are securely closed. If you turned the printer off, make sure that you have turned the printer on again and waited for it to warm up Transfer belt cannot be removed.The OPC drum unit is installed.Remove the OPC drum unit first, then remove the trans- fer belt. The transfer belt left release lever is not set in the transfer belt removal position.Turn the transfer belt left release lever clockwise to the 4 o’clock position, then remove the transfer belt. You are experiencing problems with the 5-bin mailbox.The wrong media is being used.Make sure that you are using only letter/A4 plain paper. The printer pauses.The printer pauses for the Auto-Image Density Con- trol (AIDC) cycle.After 100 1-sided pages of a continuous print run, the magicolor 2200 automatically pauses to do an AIDC cycle. This process is provided to make sure reliable printer operation with optimum output quality. A blank startup page ejects or blank pages come out during a printing jobThe toner cartridge is empty or missing.Check the toner cartridges. The image does not print if the cartridges are empty. If the toner cartridges are not empty and blank pages are ejecting, take each cartridge out, rock it from side to side, and reinstall it in the printer. The wrong media is being used.Check that the media type set in the driver matches the media loaded in the printer. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Other Problems 73 Not all pages print.The printer could have the wrong kind of cable, or your printer may not be configured for the correct cable and port.Check your cable. The Cancel key was pressed.Make sure no one pressed the Cancel key while your job was printing. The media tray is empty. Check the message window to see if the tray you are using is out of media. Text appears fuzzy or unclear.A new toner cartridge has been installed, but the “break-in” period has not been reached.Print at least 20 pages to achieve maximum printing quality in the new cartridges. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Other Problems 74 Printer power is not on.The power cord is not correctly plugged into the outlet.Turn the power switch off (O position), then remove the power cord from the outlet and plug it back in. The mailbox power cord is not correctly connected.Turn the power switch and the mailbox power switch off (O position), then reconnect the mailbox power cord using the procedure below: —Connect the mailbox power cord plug end to the mailbox power socket (lower connection). —Connect the mailbox power cord socket end to the printer power plug. —Connect the printer power cord socket end to the mailbox power plug (upper connection). —Plug the printer power cord into the outlet. The power switch is not correctly turned on (I position).Set the power switch to the off (O) position, then set it back to the on (I) position. Turn the printer power switch and the mailbox power switch off (O position), then turn on the power again using the procedure below: —Turn the mailbox power switch on. —Turn the printer power switch on. Something is wrong with the outlet you are using for the printer.Plug another electrical appliance into the outlet and see whether it operates properly. The printer is connected to an outlet with a voltage or frequency that does not match the printer specifica- tions.Use a power source with the following specifications: —Power Japan: 100 VAC 50–60 Hz 12 amps North America: 120 VAC 50–60 Hz 8 amps Europe: 220-240 VAC 50–60 Hz 6 amps Latin America: 120 VAC 50–60 Hz 8 amps 220-240 VAC 50–60 Hz 6 amps —Voltage fluctuation Japan: 100 VAC ±10% North America: 120 VAC ±10% Europe: 220-240 VAC ±10% Latin America: 120 VAC ±10% 220-240 VAC ±10% —Frequency fluctuation rate within 50/60 ±3 Hz Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 75 Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed.The toner cartridge is damaged.Remove the toner cartridge and check for damage. If nec- essary, replace it. The driver is not set cor- rectly.Select the proper setting in the driver to switch from trans- parency (OHP) film to plain paper. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. The transfer roller unit is misinstalled.Reset the transfer roller unit. The media is moist from humidity.Adjust the humidity for paper storage. Remove the moist media and replace it with new, dry media. The media set in the driver mismatches the media loaded in the printer.Load the correct media in the printer. Image is too light; there is low image density.Image darkness sensor is dirty.Open the front cover. Lift up the transfer belt release lever to the 12 o’clock position. Next, return the lever to the 3 o’clock position. Repeat this operation several times. (This cleans the surface of the image darkness sensor.) The media is moist from humidity.Remove the moist media and replace with new, dry media. There is not much toner left in the cartridge.Remove the toner cartridge and gently rock it horizontally five or six times to redistribute the toner. Replace the toner cartridge. One or more toner cartridges are defective.Remove the toner cartridges and check for damage. If nec- essary, replace it. Media type may be set incor- rectly.Envelopes, glossy stock, labels, transfer media, and thick stock have to be set in the thick stock mode. The transfer unit may be misinstalled or defective.Reinstall the image transfer unit. If necessary, replace it. Image darkness (Auto-Image Density Control [AIDC]) sen- sor is dirty.Open the front cover. Lift up the transfer belt release lever to the 12 o’clock position. Next, return the lever to the 3 o’clock position. Repeat this operation several times. (This cleans the surface of the image darkness sensor.) ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 76 The print contains whited out areas.Media may be moist. Remove the moist media and replace it with new, dry media. Humidity may be too high. Adjust the humidity in the paper storage area. The fuser unit may be defec- tive.Check the fuser unit for damage. If necessary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. The transfer roller unit is misinstalled.Reset the transfer roller unit. Horizontal white lines appear in image.The toner cartridge is damaged.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. The transfer unit is mis- installed.Make sure that the transfer unit was correctly installed. The transfer roller is dam- aged.Replace the transfer roller. Printouts seem faded on one side.The printer is not on a level enough surface.Level the printer (not exceeding 1.5° slant at any point around the machine). Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 77 Irregular print or mot- tled image appears.The media is moist from humidity.Remove the moist media and replace it with new, dry media. There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the moist media and replace it with new, dry media. Media with specifications not covered by the printer war- ranty is being used.Use media that is covered by the printer warranty. Your media type may be incorrectly set.Envelopes, glossy stock, labels, transfer media, and thick stock have to be set in the Thick Stock mode. The print or color density may be uneven.The toner cartridges may be near empty or damaged.Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the car- tridges. Install new toner cartridges. The OPC drum may bave misinstalled or defective.Reinstall the OPC drum cartridge. If necessary, replace the entire drum kit. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 78 Image is blurred; background is lightly stained; there is insuf- ficient gloss of the printed image.One or more toner cartridges may be defective.Check the toner cartridges. If necessary, replace them. The OPC drum may be mis- installed or defective.Reinstall the OPC drum cartridge. If necessary, replace the entire drum kit. The fuser oil may be depleted. Check the fuser oil condition. If necessary, replace it. Background is foggy.The toner cartridge is defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. Entire sheet is printed in black or color.The toner cartridge is defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 79 Part of image is missing.The media is moist from humidity.Remove the moist media and replace it with new, dry media. Media with specifications not covered by the printer war- ranty is being used.Use media that is covered by the printer warranty. The toner cartridge is defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. Image is too dark.The toner cartridge is defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. Dark tones are uneven.The toner in the toner car- tridges is uneven.Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the car- tridges. The OPC drum cartridge is damaged.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. There are toner smudges or residual images.Toner cartridge misinstalled or defective.If the toner smudges are on only the front of the page: „Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges. „One or more toner cartridges may be defective. Check the toner cartridges. Install new ones, if necessary. The image transfer roller need cleaning.If toner smudges are on the front and back of the page: „Open the printer front cover once and close it again to clean the image transfer roller. Symptom Cause Solution Downloaded From ManualsPrinter.com Manuals
Solving Problems with Printing Quality 80 There are dark spots on the image.The fuser oil roller is dirty or worn.Remove the fuser oil roller and check the roller surface. If it is very dirty, replace it. The transfer belt is defective. Remove the transfer belt and check for damage. If neces- sary, replace it. There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transport rollers may be dirty.Clean the paper transport, pressure, and fuser oil rollers. Check the transport roller. If necessary, replace it. The media path is dirty with toner.Print several blank sheets and the excess toner should dis- appear. The fuser oil roller is dirty or worn.Remove the fuser oil roller and check the roller surface for dirt or worn places. If necessary, replace the fuser oil roller. The toner cartridge is defective.Remove the toner cartridge and check for damage. If nec- essary, replace it. The OPC drum cartridge is defective.Remove the OPC drum cartridge and check for damage. If necessary, replace the entire drum kit. The fuser unit is defective. Replace the fuser unit. Image defects in same place on every page.The transfer belt is defective. Remove the transfer belt. If necessary, replace it. Symptom Cause Solution ABCDE ABCDE ABCDE ABCDE Downloaded From ManualsPrinter.com Manuals