Minolta magicolor 2200 User Manual

Solving Other Problems 71
Solving Other Problems 
Symptom Cause Solution
Data was 
sent to the 
printer, but it 
doesn’t print.An error message is 
displayed in the message 
window.Handle according to the message displayed. 
The transfer belt installa-
tion guide is not set cor-
rectly in the installation rail.Remove the transfer belt. Place the front end of the 
intermediate transfer unit installation guide (2 locations) 
correctly in the installation rail. Next, lightly push in the 
unit. Carefully...

Solving Other Problems 72
You are 
experiencing 
problems 
duplexing.Media or settings are 
not correct.Make sure that you are using only plain paper. Do not 
duplex envelopes, glossy stock, labels, postcards, 
transfer media, or transparencies. Make sure that you 
have not mixed media types in your multipurpose tray.
Make sure that your document has more than one page.
Go into the printer’s control panel and make sure that 
duplex is an available option.
In the printer driver, choose Short Edge (flipped...

Solving Other Problems 73
Not all pages 
print.The printer could have the 
wrong kind of cable, or 
your printer may not be 
configured for the correct 
cable and port.Check your cable.
The Cancel key was 
pressed.Make sure no one pressed the Cancel key while your 
job was printing.
The media tray is empty. Check the message window to see if the tray you are 
using is out of media.
Text appears 
fuzzy or 
unclear.A new toner cartridge has 
been installed, but the 
“break-in” period has not 
been...

Solving Other Problems 74
Printer power 
is not on.The power cord is not 
correctly plugged into the 
outlet.Turn the power switch off (O position), then remove the 
power cord from the outlet and plug it back in.
The mailbox power cord is 
not correctly connected.Turn the power switch and the mailbox power switch off 
(O position), then reconnect the mailbox power cord 
using the procedure below:
—Connect the mailbox power cord plug end to the 
mailbox power socket (lower connection).
—Connect the...

Solving Problems with Printing Quality 75
Solving Problems with Printing Quality
Symptom Cause Solution
Nothing is 
printed.The toner cartridge is 
damaged.Remove the toner cartridge and check for damage. If nec-
essary, replace it. 
The driver is not set cor-
rectly.Select the proper setting in the driver to switch from trans-
parency (OHP) film to plain paper.
The OPC drum cartridge is 
damaged.Remove the OPC drum cartridge and check for damage. If 
necessary, replace the entire drum kit. 
The transfer...

Solving Problems with Printing Quality 76
The print 
contains 
whited out 
areas.Media may be moist. Remove the moist media and replace it with new, dry 
media.
Humidity may be too high. Adjust the humidity in the paper storage area. 
The fuser unit may be defec-
tive.Check the fuser unit for damage. If necessary, replace it.
The OPC drum cartridge is 
damaged.Remove the OPC drum cartridge and check for damage. If 
necessary, replace the entire drum kit. 
The transfer roller unit is 
misinstalled.Reset...

Solving Problems with Printing Quality 77
Irregular 
print or mot-
tled image 
appears.The media is moist from 
humidity.Remove the moist media and replace it with new, dry
media. 
There is 
insufficient 
fusing or the 
image comes 
off when 
rubbed.The media is moist from 
humidity.Remove the moist media and replace it with new, dry 
media. 
Media with specifications not 
covered by the printer war-
ranty is being used.Use media that is covered by the printer warranty. 
Your media type may be...

Solving Problems with Printing Quality 78
Image is 
blurred; 
background 
is lightly 
stained; 
there is insuf-
ficient gloss 
of the printed 
image.One or more toner cartridges 
may be defective.Check the toner cartridges. If necessary, replace them. 
The OPC drum may be mis-
installed or defective.Reinstall the OPC drum cartridge. If necessary, replace the 
entire drum kit. 
The fuser oil may be 
depleted. Check the fuser oil condition. If necessary, replace it. 
Background 
is foggy.The toner...

Solving Problems with Printing Quality 79
Part of image 
is missing.The media is moist from 
humidity.Remove the moist media and replace it with new, dry 
media. 
Media with specifications not 
covered by the printer war-
ranty is being used.Use media that is covered by the printer warranty. 
The toner cartridge is 
defective.Remove the toner cartridge and check for damage. If nec-
essary, replace it.
The OPC drum cartridge is 
damaged.Remove the OPC drum cartridge and check for damage. If 
necessary,...

Solving Problems with Printing Quality 80
There are 
dark spots on 
the image.The fuser oil roller is dirty or 
worn.Remove the fuser oil roller and check the roller surface. If it 
is very dirty, replace it.
The transfer belt is defective. Remove the transfer belt and check for damage. If neces-
sary, replace it.
There are 
toner 
smudges on 
the back side 
of the page 
(whether or 
not it has 
been 
duplexed).The paper transport rollers 
may be dirty.Clean the paper transport, pressure, and fuser oil...