Lucent Technologies Octel 100 Implementation And Service Manual

8.  Integrating with the Phone System
Implementation and Service ManualInband Template Examples8-11
Sample Inband Template 1
Sample 1 assigns multiple templates to a single function (Go to Voice Mail). In the
Incoming String and Format column, 5678 is used in the examples to represent the
calling (sending) party, if supplied by the switch; 1234 represents the called (receiv ing
party); and TRNK represents the Trunk ID (the number of the trunk).
Incoming String and Format Template Function
INT Busy...

8.  Integrating with the Phone System
Implementation and Service ManualInband Template Examples8-12
Sample Inband Template 3
Sample 3 prov ides the templates for a Centrex Integration on a system with 4-digit
mailboxes. In the Incoming String and Format column, 5678 is used in the examples to
represent the calling (sending) party, if supplied by the switch; 1234 represents the called
(receiv ing party); and TRNK represents the Trunk ID (the number of the trunk).
Incoming String and Format Template...

Implementation and Service Manual    Defining Phone System Signals9-1
CHAPTER 9
Defining Phone System Signals
For the messaging system to process calls correctly, it must be able to recognize the
specific signals of the phone system to which it is connected.
Because ring and busy signals can differ between phone systems, you must run a call
analysis program to enable the system to learn the signals. Call Analysis is the only call
analysis program supported for the system.
Procedures in this chapter will...

9. Defining Phone System Signals
Implementation and Service Manual    Determining If You Should Run Call Analysis9-2
 Determining If You Should Run Call Analysis
  In most cases, you must run Call Analysis when you are installing a system. There are
instances, howev er, when you are not required to run it.
  For some phone switches, default tone tables are downloaded when the Integrator utility
is run. In this case, you should not run Call Analysis. See the Configuration Note for the
installed phone...

9. Defining Phone System Signals
Implementation and Service Manual    Running the Call Analysis Utility9-3
Running the Call Analysis Utility
You can run Call Analysis in auto mode or manual mode:
·  W hen you run Call Analysis in auto mode, the v oice board controls the extension
status, which determines whether the line is on or off hook. You must hav e at least
two extensions to run Call Analysis automatically.
·  W hen you run Call Analysis in manual mode, you only need to use one extension,
for which...

9. Defining Phone System Signals
Implementation and Service Manual    Running the Call Analysis Utility9-4
2.  Click Continue. The system initializes Call Analysis and checks for activ e lines. The
Call Analysis dialog box displays.
The Set Defaults button on the Call Analysis for OS/2 dialog box accesses the Call
Analysis Options dialog box, which controls how Call Analysis is run. Do not change
the default parameters unless instructed to do so by a technical support
representativ e.
3.  In the Channel...

9. Defining Phone System Signals
Implementation and Service Manual    Running the Call Analysis Utility9-5
11.  To close Call Analysis, click Exit.
12.  Shut down OS/2 and restart the PC.
Running Call Analysis in Manual Mode
To run Call Analysis in manual mode:
1.  The system automatically launches Call Analysis and displays the Call Analysis for
OS/2 dialog box when you restart the PC after initial messaging system installation.
 
2.  Click Continue. The system initializes Call Analysis and checks for...

9. Defining Phone System Signals
Implementation and Service Manual    Running the Call Analysis Utility9-6
7.  To begin Call Analysis, click Start. The Call Analysis Status dialog box displays. The
system begins the test for busy by displaying the message “Make sure that the
phone is busy.”
 
 
8.  Verify that the extension you entered in the Channel In # field is busy by creating a
talk path to another phone. Dialing another number ensures that there is not a tone
change or time-out on the line.
  The...

9. Defining Phone System Signals
Implementation and Service Manual    Re-Running the Call Analysis Utility9-7
11.  If the analysis tests fail for any or all of the signals, check that the ports are v alid and
re-run Call Analysis. If the analysis fails again, contact a technical support
representativ e, who can help you determine the problem and guide you through
Adv anced Call Analysis, if necessary.
12.  To close the Call Analysis Status dialog box, click OK. The Call Analysis for OS/2
dialog box...

9. Defining Phone System Signals
Implementation and Service Manual    Re-Running the Call Analysis Utility9-8
Notes: