Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 207
Domain Administration
Use the Domain Administration window to:•
Add a domain to the switch domain set.
•
Change a voice system domain assignment.
•
Remove a domain from the switch domain set.
•
Enable a domain; place the domain in service.
•
Disable a domain; take a domain out of service.
Once the domain is placed in service, no manual intervention is...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 208
Figure 119. Domain Administration Window  Table 20 on page 209
 describes the columns in this window. 

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 209
Table 20. Description of Columns in Domain Administration Window
Column Name DescriptionNAME
Domain name
TYPE
Domain type for the voice system; must be one of the following: •
ACD — Monitors calls to the corresponding split domain on the 
switch. 
•
VDN — Monitors calls to the corresponding VDN domain on the 
switch. 
•
CTL — Monitors calls transferred away...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 210
EXT
Extension; must enter any for calls transferred to any destination not 
already monitored by another domain, or one of the following, depending 
on the domain type:•
ACD switch extension — Corresponding ACD split switch extension 
being monitored.
•
VDN switch extension — Corresponding VDN switch extension 
being monitored.
•
CTL extension — Extension...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 211
SERVICE
Application name that services the domain, and can be assigned to any 
type of domain (ACD, VDN, etc.). SERVICE can be one of the following, 
depending on the domain type:•
ACD/VDN domains —   If the application, ACD or VDN, directs calls 
to the voice system Tip/Ring or LST1 channel, must enter the special 
service VIS. VIS service provides the...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 212
STATUS
Domain maintenance state; one of the following:•
broken (broken) — A virtual channel could not be allocated for the 
service assigned to this domain.
•
foos (facility out-of-service) — The ASAI digital link is not operating. 
•
initing (initializing) — The service assigned to the domain is failing 
initialization. 
•
inserv
* (in service) — The domain...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 213
Add a Domain
Use the following procedure to add a domain. The system supports 64 
domains or fewer.1  
Start at the Domain Administration window (Figure 119 on page 208
) and 
press
 F8
 (Chg-Keys).
The system displays the alternate function keys.
2  
Press 
F1
 (Add). 
The system displays the Add A Domain Entry window (Figure 120 on 
page 213
).
Figure 120....

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 214
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Enter the service for the domain in the 
Service:
 field or press 
F2
 
(Choices) to select from a menu. This may be any application that was 
designed and developed for use with the ASAI feature.
7  
Press 
F3
 (Save).
The system adds the new domain and returns to the Domain 
Administration window.
8  
Complete the procedure in Enable a Domain
 on page...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 215
Figure 121. Change A Domain Entry Window  3  
Enter the domain type in the 
Type:
 field or press 
F2
 (Choices) to select 
from a menu. Valid entries are ACD, VDN, CTL, or RTE.
4  
Enter the switch extension number assigned to the ACD split in the 
Ext: 
field. 
5  
Enter the service that specifies how the calls offered to the domain are 
handled by the...

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Feature Package Administration  ASAI Administration
Intuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 216
Remove a Domain
Note:The domain must be disabled before you may remove it. If it is not 
disabled, complete the procedure in Disable a Domain
 on page 
217
.
Use the following procedure to remove a domain:
1  
Start at the Domain Administration window (Figure 119 on page 208
) and 
press 
F8
 (Chg-Keys).
The system displays the alternate function keys.
2...