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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

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Page 171

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
147 Setting up night service 
7
4. Type change listed-directory-numbers and press RETURN.
The Listed Directory Numbers
 screen appears.
5. In the Night Destination field, add the night destination on the listed 
directory phone.
In our example, type 
51002.
6. Press 
ENTER to save your changes.
7. Type 
change console-parameters and press RETURN.
The Console Parameters
 screen appears....

Page 172

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
148 Setting up night service 
7
8. In the DID-LDN Only to LDN Night Extension field, type n.
9. Press 
ENTER to save your changes.
10. From a phone with console permissions, dial the call forwarding feature 
access code, then the hunt group’s extension, followed by the main number 
of AUDIX.
In our example, dial 51002.
NOTE:
You should receive the confirmation tone (3 beeps). This step is very...

Page 173

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
149 Setting up night service 
7
Instructions
Let’s put the attendant console (attendant 2) in a night service mode.
To set up Night Console Service:
1. Type 
change attendant 2 and press RETURN.
The Attendant Console
 screen appears.
2. In the Console Type field, type 
principal.
There can be only one night-only or one day/night console in the system 
unless you administer Tenant Partitioning. Night...

Page 174

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
150 Setting up night service 
7
To set up night station service, you need to record the announcement (in our 
example, it is recorded at announcement extension 1234). See ‘‘
Managing 
announcements’’ on page 379 for information on setting up the announcement.
Tip:
All trunk groups that are routed through the attendant direct to this night 
service destination provided they already do not have a night...

Page 175

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
151 Setting up night service 
7
4. Type change console-parameters and press RETURN.
The Console Parameters
 screen appears.
5. In the DID-LDN Only to LDN Night Extension field, type 
n.
6. Press 
ENTER to save your changes.
After you set up night station service, have the attendant use the night 
console button to activate and deactivate night service.
Setting up trunk answer from any station
There...

Page 176

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
152 Setting up night service 
7
Before you start
You need a ringing device and 1 port on an analog line circuit pack. Refer to 
DEFINITY ECS System Description for more information on the circuit pack.
Instructions
To set the feature access code for TAAS:
1. Type 
change feature-access-codes and press RETURN.
The Feature Access Code
 screen appears.
2. In the Trunk Answer Any Station Access Code...

Page 177

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
153 Setting up night service 
7
2. In the EXT Alert Port (TAAS) field, type 01A0702.
Use the port address assigned to the external alerting device.
3. Press 
ENTER to save your changes.
Setting up external alerting night service
Calls redirected to the attendant via Call Forwarding or Call Coverage will not go 
to the Listed Directory Number (LDN) Night Station. If there is no night station...

Page 178

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
154 Setting up night service 
7
4. Type change console-parameters and press RETURN.
The Console Parameters
 screen appears.
5. In the EXT Alert Port (TAAS) field, type 
01A0702.
This is the port address assigned to the external alerting device.
6. Press 
ENTER to save your changes.
The system is in Night Service.
Any calls to extension 2000 now go to extension 3000 (the guard’s desk).
Any “0” seeking...

Page 179

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
155 Setting up night service 
7
To send LDN calls to the attendant during the day and to the TAAS bell at night:
1. Type 
change console-parameters and press RETURN.
The Console Parameters
 screen appears.
2. In the DID-LDN Only to Night Ext. field, type 
y.
This allows only listed directory number calls (LDN) to go to the listed 
directory night service number extension.
3. In the Ext Alert Port...

Page 180

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Handling incoming calls 
156 Setting up night service 
7
Instructions
Let’s direct night calls for trunk group 2 to extension 1245.
To set up trunk group night service:
1. Type 
change trunk-group 2 and press RETURN.
The Trunk Group
 screen appears.
2. Type 
1245 in the Night Service field.
The destination can be a station extension, a recorded announcement 
extension, a vector directory number, a hunt group extension, a...
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