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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 171
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 147 Setting up night service 7 4. Type change listed-directory-numbers and press RETURN. The Listed Directory Numbers screen appears. 5. In the Night Destination field, add the night destination on the listed directory phone. In our example, type 51002. 6. Press ENTER to save your changes. 7. Type change console-parameters and press RETURN. The Console Parameters screen appears....
Page 172
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 148 Setting up night service 7 8. In the DID-LDN Only to LDN Night Extension field, type n. 9. Press ENTER to save your changes. 10. From a phone with console permissions, dial the call forwarding feature access code, then the hunt group’s extension, followed by the main number of AUDIX. In our example, dial 51002. NOTE: You should receive the confirmation tone (3 beeps). This step is very...
Page 173
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 149 Setting up night service 7 Instructions Let’s put the attendant console (attendant 2) in a night service mode. To set up Night Console Service: 1. Type change attendant 2 and press RETURN. The Attendant Console screen appears. 2. In the Console Type field, type principal. There can be only one night-only or one day/night console in the system unless you administer Tenant Partitioning. Night...
Page 174
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 150 Setting up night service 7 To set up night station service, you need to record the announcement (in our example, it is recorded at announcement extension 1234). See ‘‘ Managing announcements’’ on page 379 for information on setting up the announcement. Tip: All trunk groups that are routed through the attendant direct to this night service destination provided they already do not have a night...
Page 175
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 151 Setting up night service 7 4. Type change console-parameters and press RETURN. The Console Parameters screen appears. 5. In the DID-LDN Only to LDN Night Extension field, type n. 6. Press ENTER to save your changes. After you set up night station service, have the attendant use the night console button to activate and deactivate night service. Setting up trunk answer from any station There...
Page 176
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 152 Setting up night service 7 Before you start You need a ringing device and 1 port on an analog line circuit pack. Refer to DEFINITY ECS System Description for more information on the circuit pack. Instructions To set the feature access code for TAAS: 1. Type change feature-access-codes and press RETURN. The Feature Access Code screen appears. 2. In the Trunk Answer Any Station Access Code...
Page 177
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 153 Setting up night service 7 2. In the EXT Alert Port (TAAS) field, type 01A0702. Use the port address assigned to the external alerting device. 3. Press ENTER to save your changes. Setting up external alerting night service Calls redirected to the attendant via Call Forwarding or Call Coverage will not go to the Listed Directory Number (LDN) Night Station. If there is no night station...
Page 178
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 154 Setting up night service 7 4. Type change console-parameters and press RETURN. The Console Parameters screen appears. 5. In the EXT Alert Port (TAAS) field, type 01A0702. This is the port address assigned to the external alerting device. 6. Press ENTER to save your changes. The system is in Night Service. Any calls to extension 2000 now go to extension 3000 (the guard’s desk). Any “0” seeking...
Page 179
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 155 Setting up night service 7 To send LDN calls to the attendant during the day and to the TAAS bell at night: 1. Type change console-parameters and press RETURN. The Console Parameters screen appears. 2. In the DID-LDN Only to Night Ext. field, type y. This allows only listed directory number calls (LDN) to go to the listed directory night service number extension. 3. In the Ext Alert Port...
Page 180
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1.1 June 2000 Handling incoming calls 156 Setting up night service 7 Instructions Let’s direct night calls for trunk group 2 to extension 1245. To set up trunk group night service: 1. Type change trunk-group 2 and press RETURN. The Trunk Group screen appears. 2. Type 1245 in the Night Service field. The destination can be a station extension, a recorded announcement extension, a vector directory number, a hunt group extension, a...