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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Administration For Network Connectivity Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Administration For Network Connectivity Manual
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IP Trunk Administration 431 Administration for Network Connectivity 555-233-504— Issue 1 — April 2000 CID: 77730 F IP Trunk Installation and Administration For example, the code numbers 01, 02, ..., were prepended to the dialed string in the originating switch. For each line number, the code number is entered in the Search Digits field (as in the display above) as a unique digit string associated with the line number. Since the code number is not intended to be routed to the DEFINITY to complete the call, none is entered in the Replace Digits filed to prevent digit replacement. Remember, the digits prepended at the originating end and searched for at the terminating end must be the same. Note:Any digits searched for must also be replaced if they are used to complete the routing of a call. If digit substitution will be needed, it may be necessary to put a digit string in the Search Digits field, and substitute those with new digits in the Replace Digits field. 7 For Entry Type, enter accept to allow incoming calls. 8 In the Search Digits field, type the digits entered in the Terminating Search string box for this site in the Dial/Routing Plan Worksheets, or follow the Procedures for Extension Dialing Between Sites. 9 In the Replace Digits field, type the digits entered in the Terminating Replace string box for this site in the Dial/Routing Plan Worksheets, or follow the Procedures for Extension Dialing Between Sites. 10 Click OK. The Add Terminating Entry dialog box closes, and the Dial/Routing Plan property page appears showing the information you entered. 11 Repeat the above steps for each terminating entry (line or dialed string) specified in the Dial/Routing Plan Worksheets and/or the Procedures for Extension Dialing Between Sites. 12 Click OK to save your changes and close Configuration Manager. The Dial/Routing Plan on the remote switch must be administered for the Originating and Terminating Routing Info in a similar manner. The IP Trunk software is now configured without restrictions on remote access. Stopping IP Trunk serviceNote:Before you stop IP Trunk service, you must busy out the IP trunk group on the DEFINITY ECS; then, after you restart IP Trunk service, release the IP trunk group. To stop IP Trunk service: 1 Busy out the IP trunk group on DEFINITY ECS. 2 Open the Windows NT Control Panel. 3 Double-click Services. The Services dialog box appears. 4 In the Service column, select IP Trunk Service. 5 Click Stop. Started disappears and the Status column does not show an entry beside Internet Telephony Server. 6 Click Close.
IP Trunk Administration F IP Trunk Installation and Administration Administration for Network Connectivity CID: 77730 555-233-504 — Issue 1 — April 2000 432 Starting IP Trunk serviceUse this procedure only if you have manually stopped your IP Trunk service. To start IP Trunk service: 1 Log onto the NT server. 2 Open the Windows NT Control Panel. 3 Double-click Services. The Services dialog box appears. 4 In the Service column, select IP Trunk Service. 5 Click Start. Started appears in the Status column. 6 Click Close. 7 Release the IP trunk group on DEFINITY ECS. Change companding to A-LawFor systems that use A-Law instead of Mu-Law companding, you need to change two settings on the System Parameters Country Options screen and edit a .ini file in the Windows NT C: directory on the TN802. On the SAT: 1 On the System Parameters Country Options screen, change the Companding Mode field to A-Law and change the Base Tone Generator Set field to 2. 2 Busyout the trunk group associated with the IP trunk by typing busyout board UUCSS and pressing Enter. In the Windows interface to TN802B: 3 Click on Control Panel > Services. 4 Highlight IP Trunk Service, then click on Stop. 5 In the lower left-hand corner, right-click Start > Explore. 6 Go to the c: drive and click on its, then bin. 7 Double-click on the its.ini file to open it in Notepad. 8 Under the [MediaLib] section, go to COMPANDING=MLAW. Change MLAW to ALAW. 9 Click on File > Save to save the file. 10 Click on File > Exit to exit Notepad. 11 Click on Control Panel > Services. 12 Highlight IP Trunk Service, then click on Start. Note:Do not select Startup. After service has started, go to the SAT: 13 Release the trunk group associated with the IP trunk by typing release board UUCSS and pressing Enter.
Procedures for Extension Dialing Between Sites 433 Administration for Network Connectivity 555-233-504— Issue 1 — April 2000 CID: 77730 F IP Trunk Installation and Administration Procedures for Extension Dialing Between Sites These procedures outline two different extension dialing configurations that may be used from a particular site to other IP Trunk sites. The first configuration is non-DCS, where one trunk group exists in DEFINITY and is routed through the IP Trunk server to many different IP Trunk locations. The second configuration is DCS, where the trunks are dedicated to specific locations — users are routed to a different trunk group; that is, different trunk ports, within the DEFINITY, based on the digits dialed. The IP Trunk server routes calls based on the ports or lines the call was placed on. Each of these configurations is outlined below and examples are provided. Non-DCS Configuration In the configuration above, each DEFINITY switch has all of the IP Trunk ports in one trunk group, trunk group 50. Extension calls to the other DEFINITY switches in the network are routed to this trunk group and the IP Trunk servers administration evaluates the dialed strings it receives and routes the calls to the appropriate IP address based on that dialed string. To arrange a network in this configuration, an administrator will need to know each IP Trunk servers IP address and the range of extensions in the DEFINITY at that location. IP TRK LAN/WAN IP TRK IP TRK IP Trunk Network Configuration One DEFINITY Trunk Group to many locations Switch A extension range 6500-6599 IP address: 198.152.169.240Switch B extension range 4400-4499 and 4900-4999 IP address: 198.152.169.238 Switch C extension range 4300-4399 and 3400-3499 IP address: 198.152.169.236 All ports in Trunk Group 50All ports in Trunk Group 50 All ports in Trunk Group 50DEFINITY DEFINITY DEFINITY
Procedures for Extension Dialing Between Sites F IP Trunk Installation and Administration Administration for Network Connectivity CID: 77730 555-233-504 — Issue 1 — April 2000 434 In Switch A above, the IP Trunk servers originating entries will be as follows, in order for calls through that IP Trunk server to be routed to Switch B and Switch C appropriately. These entries allow any line/port on the IP Trunk server to carry calls to the other two locations. It also allows each unique string (extension range) destined for one of the other two locations to be evaluated and routed to the appropriate location. There would need to be terminating entries in Switches B and C that correspond to the entries above, allowing the appropriate dialed strings to be terminated at those locations. For example, in order for calls to be received at Switch A, from Switch B and C, the terminating entry in the IP Trunk would be as follows: Only one digit is required to uniquely identify calls to this location, no other location has extensions that begin with “6,” and since this encompasses the entire range of extension numbers, only this entry is required.Line Search StringReplace StringIP Address Any 44 44 198.152.169.238 (Switch B) Any 49 49 198.152.169.238 (Switch B) Any 43 43 198.152.169.236 (Switch C) Any 34 34 198.152.169.236 (Switch C) Line Search String Replace String Any 6 6 (From any switch to Switch A)
DCS over IP Trunk 435 Administration for Network Connectivity 555-233-504— Issue 1 — April 2000 CID: 77730 F IP Trunk Installation and Administration DCS over IP Trunk IP Trunk supports most of the DCS features. DCS signaling with IP Trunk can be either X.25 or TCP/IP. For X.25 DCS signaling, the signaling data path is over a tie trunk connection between the switches. For TCP/IP DCS signaling, the signaling data is handled by the C-LAN circuit pack and can be either point-to-point (ppp) across a tie trunk facility or over the IP network. Figure 10 shows the voice and signaling data path options for IP Trunk with DCS. Figure 10. IP Trunk with DCS DCS Administration The administration of DCS with IP Trunk is the same as for DCS without IP Trunk. You can set up IP Trunk connections for DCS using either X.25 or TCP/IP protocols for DCS signaling. X.25 signaling For X.25 DCS signaling, you administer the connection on the Data Module screen and the Processor Channel Assignment screen. The type of data module is proc-intf for an R7si or x.25 for an R7r. Signaling via X.25 is not supported on the csi model. C-LAN Processor DCS Signaling Data Tie-Trunk Circuit Packs C-LAN Tie Trunk IP Interface or ITS-EIP Interface or ITS-E Vo ic e D a t a WAN, Intranet, PPP DEFINITY DEFINITY Switch 2 or Internet Switch 1 Ethernet
DCS over IP Trunk F IP Trunk Installation and Administration Administration for Network Connectivity CID: 77730 555-233-504 — Issue 1 — April 2000 436 TCP/IP signaling For TCP/IP signaling, you administer the connection on the Data Module screen and the Processor Channel Assignment screen. The data module type is ppp for a point-to-point signaling connection or ethernet for signaling over an IP network. In addition, TCP/IP signaling requires administration of the Node Names screen and, in some cases, the IP Routing screen. Details of the administration procedures for signaling connections are given in Chapter 3 of this book. DCS or Dedicated Trunks to Specific Locations Configurations In the configuration above, each DEFINITY switch has a separate trunk group that is dedicated to being linked to another site, each of these trunk groups has a specified group of ports/lines that is coordinated at the other end. Extension calls to the other DEFINITY switches in the network are routed to unique trunk groups based on ARS/AAR digit analysis within the DEFINITY, the IP Trunk servers administration routes the calls to the appropriate IP address based on the port/line that the call arrives on. This configuration works whether DCS is administered between these locations, or if users simply dial extension numbers to be routed to the appropriate switch and do not wish to receive DCS features. To arrange a network in this configuration, an administrator will need to know each IP Trunk servers IP address, and the ports/lines that are dedicated to that particular address IP TRK LAN/WAN IP TRK IP TRK IP Trunk Network Configuration DCS or dedicated DEFINITY Trunk Groups to specific locations Switch A extension range 6500-6599 IP address: 198.152.169.240Switch B extension range 4400-4499 and 4900-4999 IP address: 198.152.169.238 Switch C extension range 4300-4399 and 3400-3499 IP address: 198.152.169.236 DEFINITY DEFINITY DEFINITY 7UN*US SRUWVOLQHV 7UN*US SRUWVOLQHV 7UN*US SRUWVOLQHV
DCS over IP Trunk 437 Administration for Network Connectivity 555-233-504— Issue 1 — April 2000 CID: 77730 F IP Trunk Installation and Administration On Switch A On Switch B On Switch C These entries allow a specific line/port on the IP Trunk server to carry calls to a specific other location. No digits are searched for, as we already know that the DEFINITY has done the appropriate digit analysis. A unique string is applied in front of each dialed string by adding a replace string; each replace string is unique to that line/port, allowing for the terminating end to associate a call to the same line it left on at the originating end.Line Search StringReplace StringIP Address 1 None 01 198.152.169.236 (Switch C) 2 None 02 198.152.169.236 (Switch C) 3 None 03 198.152.169.236 (Switch C) 4 None 04 198.152.169.238 (Switch B) 5 None 05 198.152.169.238 (Switch B) 6 None 06 198.152.169.238 (Switch B) Line Search StringReplace StringIP Address 4 None 04 198.152.169.240 (Switch A) 5 None 05 198.152.169.240 (Switch A) 6 None 06 198.152.169.240 (Switch A) 7 None 07 198.152.169.236 (Switch C) 8 None 08 198.152.169.236 (Switch C) 9 None 09 198.152.169.236 (Switch C) Line Search StringReplace StringIP Address 1 None 01 198.152.169.240 (Switch A) 2 None 02 198.152.169.240 (Switch A) 3 None 03 198.152.169.240 (Switch A) 7 None 07 198.152.169.238 (Switch B) 8 None 08 198.152.169.238 (Switch B) 9 None 09 198.152.169.238 (Switch B)
DCS over IP Trunk F IP Trunk Installation and Administration Administration for Network Connectivity CID: 77730 555-233-504 — Issue 1 — April 2000 438 On Switch A On Switch B On Switch C When a call terminates on a line, we search for the unique string associated with that line, but we do not replace it. This reforms the digit string back to the way it left the originating DEFINITY, and passes the appropriate digits to the DEFINITY at the terminating end.Line Search StringReplace String 1 01 None (From Switch C) 2 02 None (From Switch C) 3 03 None (From Switch C) 4 04 None (From Switch B) 5 05 None (From Switch B) 6 06 None (From Switch B) Line Search StringReplace String 7 07 None (From Switch C) 8 08 None (From Switch C) 9 09 None (From Switch C) 4 04 None (From Switch A) 5 05 None (From Switch A) 6 06 None (From Switch A) Line Search StringReplace String 1 01 None (From Switch A) 2 02 None (From Switch A) 3 03 None (From Switch A) 7 07 None (From Switch B) 8 08 None (From Switch B) 9 09 None (From Switch B)
DCS over IP Trunk 439 Administration for Network Connectivity 555-233-504 — Issue 1 — April 2000 CID: 77730 F IP Trunk Installation and Administration Rerouting calls when IP transmission quality is poor When transmission quality over the IP network is unacceptable, use AAR or ARS with Configuration Manager to reroute calls over private and public telephone networks. This is called PSTN Fallback. Before you startBefore you perform this procedure, complete the following tasks: •Plan call routing (page 419) Creating an IP trunk group (page 422) Starting IP Trunk service (page 432) Placing a test telephone call (page 448) Placing a test telephone call (page 448) InstructionsAs an example, let’s administer PSTN Fallback for trunk group 80, which is already set up. To start PSTN Fallback, begin at the Windows NT desktop: 1 Double-click the Configuration Manager icon. IP Trunk Configuration Manager appears. 2 Click the QoS tab. The Quality of Service property page appears. 3 Select Line Pool (trunk group) 80. 4 Click Properties. The Line Pool Properties dialog box appears. 5 Click Monitor and PSTN Fallback. IP trunk will now monitor this trunk group and block access if either of the service quality criteria are exceeded. 6 Click OK to close the Line Pool Properties dialog box. 7 If you want to change the default criteria used to measure service quality, change the settings in the following fields on the QoS tab: ~Sampling Interval (sec) ~Samples to Average (number) ~Packet Loss Threshold (%): Low ~Packet Loss Threshold (%): High ~Round Trip Delay Threshold (msec.): Low ~Round Trip Delay Threshold (msec.): High 8 Click OK to save your changes and close Configuration Manager.
DCS over IP Trunk F IP Trunk Installation and Administration Administration for Network Connectivity CID: 77730 555-233-504—Issue 1—April 2000 440 More informationThe Packet Loss Threshold and Round Trip Delay Threshold fields work like this: If the value in either High field is exceeded, access to the IP trunk group is blocked. Access to the IP trunk group is only allowed again when the average for both measurements drops below the values in the Low field. Placing a test telephone call To place a test telephone call to the remote switch over IP trunk service: 1 Contact the switch administrator at the remote site to verify that IP trunk service is set up on the remote switch: ~The connection between the MAPD circuit pack and the switch is configured ~Dial plan and routing is administered ~IP trunk service is started 2 Dial the telephone number of the remote site. For example, if prior to installing IP trunk you dialed 9, then 011 plus the country code followed by the telephone number, then dial the number the same way to test IP trunk service. If your call does not go through, refer to Troubleshooting IP Trunk (page 448). Setting up alerts on IP trunks Whenever something happens on IP trunks that might affect service quality, Windows NT™ can display an alert in a popup window. You can select the IP address for the alert messages and notify a computer other than the IP trunk display screen. NT alerts allow you to monitor IP trunk service on one or more switches. InstructionsTo set up alerts on the IP trunk server, start at the Windows NT desktop: 1 Go to NT’s Control Panel. 2 Double-click Services. 3 Select Messenger and click Start. Started appears in the Status column. 4 Select Alerter and click Start. Started appears in the Status column. 5 Click Close. To specify the computers on which alerts should be received: 1 Go to NT’s Control Panel. 2 Double-click Server. 3 Click Alerts. The Alerts dialog box appears.