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Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Administration For Network Connectivity Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Administration For Network Connectivity Manual
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DEFINITY® Enterprise Communications Server Release 8.2 Administration for Network Connectivity 555-233-504 Comcode 108678749 Issue 1 April 2000
CID: 77730 Copyright Ó 2000, Lucent Technologies All Rights Reserved Printed in U.S.A. Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. Your Responsibility for Your System’s Security Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party, for example, persons other than your com- pany’s employees, agents, subcontractors, or persons working on your company’s behalf. Note that there may be a risk of toll fraud associ- ated with your telecommunications system and, if toll fraud occurs, it can result in substantial additional charges for your telecommunica- tions services. You and your system manager are responsible for the security of your system, such as programming and configuring your equipment to pre- vent unauthorized use. The system manager is also responsible for reading all installation, instruction, and system administration docu- ments provided with this product in order to fully understand the fea- tures that can introduce risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of com- mon-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. Lucent Technologies Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical support or assistance, call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643-2353 or contact you Lucent representative. Federal Communications Commission Statement Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications. Operation of this equipment in a resi- dential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Part 68: Network Registration Number. This equipment is regis- tered with the FCC in accordance with Part 68 of the FCC Rules. It is identified by FCC registration number AS593M-13283-MF-E. Part 68: Answer-Supervision Signaling. Allowing this equipment to be operated in a manner that does not provide proper answer-supervi- sion signaling is in violation of Part 68 Rules. This equipment returns answer-supervision signals to the public switched network when: • Answered by the called station • Answered by the attendant • Routed to a recorded announcement that can be administered by the CPE user This equipment returns answer-supervision signals on all DID calls forwarded back to the public switched telephone network. Permissible exceptions are: • A call is unanswered • A busy tone is received • A reorder tone is receivedCanadian Department of Communications (DOC) Interference Information This digital apparatus does not exceed the Class A limits for radio noise emissions set out in the radio interference regulations of the Canadian Department of Communications. Le Présent Appareil Nomérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la class A préscrites dans le reglement sur le brouillage radioélectrique édicté par le ministére des Communications du Canada. Trademarks See the preface of this document. Ordering Information Call: Lucent Technologies BCS Publications Center US Voice 1 888 582 3688 US Fax 1 800 566 9568 Canada Voice +317 322 6619 Europe, Middle East, Africa Voice +317 322 6416 Asia, China, Pacific Region, Caribbean, Latin America Voice +317 322 6411 Non-US Fax 1 317 322 6699 Write: Lucent Technologies BCS Publications Center 2855 N. Franklin Road, Indianapolis, IN 46219 Order: Document No. 555-233-504 Comcode 108678749 Issue 1, April 2000 For additional documents, refer to the appedix, “References.” You can be placed on a standing order list for this and other docu- ments you may need. Standing order will enable you to automatically receive updated versions of individual documents or document sets, billed to account information that you provide. For more information on standing orders, or to be put on a list to receive future issues of this document, contact the Lucent Technologies Publications Center. European Union Declaration of Conformity The “CE” mark affixed to the DEFINITY® equipment described in this book indicates that the equipment conforms to the following European Union (EU) Directives: • Electromagnetic Compatibility (89/336/EEC) • Low Voltage (73/23/EEC) • Telecommunications Terminal Equipment (TTE) i-CTR3 BRI and i-CTR4 PRI For more information on standards compliance, contact your local dis- tributor. Comments To comment on this document, return the comment card at the front of the document. Acknowledgment This document was prepared by Product Documentation Develop- ment, Lucent Technologies, Denver, CO.
iiiAdministration for Network Connectivity555-233-504 — Issue 1 — April 2000 CID: 77730 Contents Preface ix Purpose. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Issue Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv How to access this book from the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi How to order more copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi Tell us what you think . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii How to Order Books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii How to Comment on This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Where to Call for Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix 1 Networking Overview 1 DEFINITY Switch Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Connectivity Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Release 8 Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Hardware Requirements for Upgrades from Pre-R7 Switches . . . . . . . . . . . . . . . . 7 DEFINITY Connection types and capacities . . . . . . . . . . . . . . . . . . . . . . . . . 9 IP Softphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 IP Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Physical Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Logical Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Subnetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Default Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 When to use IP routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2 H.323 Trunks 31 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 IP Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 IP-Connected Trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 IP Softphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 H.323 Trunk Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Enabling Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 H.323 Trunk Administration — Task Summary . . . . . . . . . . . . . . . . . . . . . . . 36 H.323 Trunk Administration — Task Detail . . . . . . . . . . . . . . . . . . . . . . . . . 38 Troubleshooting IP Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 H.323 Trunk Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 IP Softphone Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Contents Administration for Network ConnectivityCID: 77730 555-233-504 — Issue 1 — April 2000 iv 3 C-LAN Administration 53 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Intuity AUDIX LAN Setup Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 CMS LAN Setup Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Configuration 1: R8r R8si . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Configuration 2: R7r (+CMS) R7csi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Intuity System Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Administer Subscribers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Worksheet A: Names and IP Addresses for Lucent Intuity System. . . . . . . . . . . . . . 96 Worksheet B: LAN Data for the Lucent Intuity System . . . . . . . . . . . . . . . . . . . . 97 Configuration 3: R8si R8r Gateway R8si . . . . . . . . . . . . . . . . . . . 99 Configuration 4: R8csi R8si Gateway R8csi . . . . . . . . . . . . . . . . . . 124 Configuration 5A: R8csi R8r (one C-LAN) R8si . . . . . . . . . . . . . . 146 Configuration 5B: R8csi R8r (2 C-LANs) R8si. . . . . . . . . . . . . . . 171 4 Networking Example 203 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203 Network Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Task Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Link/Channel/TSC Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Network Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Switch-Node 1 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 DS1 Circuit Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Signaling Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Synchronization Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Uniform Dialing Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 AAR Digit Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 ISDN TSC Gateway Channel Assignment . . . . . . . . . . . . . . . . . . . . . . . . . 217 Routing Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Node Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218 Data Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219 Processor Channel Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Switch-Node 2 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 DS1 Circuit Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Synchronization Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Trunk Goups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Uniform Dialing Paln . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 AAR Digit Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Routing Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Data Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Processor Channel Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Hunt Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Contents vAdministration for Network Connectivity555-233-504— Issue 1 — April 2000 CID: 77730 Switch-Node 3 Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 DS1 Circuit Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Synchronization Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Signaling Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Uniform Dialing Paln . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 AAR Digit Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Routing Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Hunt Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Switch-Node 4 Administration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Bus Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 DS1 Circuit Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233 Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Synchronization Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234 Trunk Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Uniform Dialing Paln . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 AAR Digit Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Routing Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Node Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Data Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Processor Channel Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Hunt Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Intuity Translations for DCS AUDIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 CMS Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Appendix A: Screens Reference 243 Networking Screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243 Other Network-Related DEFINITY Screens . . . . . . . . . . . . . . . . . . . . . . . . 244 Networking Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Node Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 page 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Pages 2 – 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 IP Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 IP Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 IP Media Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Data Module Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Common Data Module Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Data Module — Type ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Data Module — Type ppp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263 Data Module — Type procr-intf (used for BX.25 connections with the si model) . . . . . . 266 Data Module - type X.25 (used for BX.25 connections with the r model) . . . . . . . . . . 269 Data Module - type pdm (used for BX.25 connections with the r model) . . . . . . . . . . 272 Communication-Interface Processor Channel . . . . . . . . . . . . . . . . . . . . . . . 273
Contents Administration for Network ConnectivityCID: 77730 555-233-504 — Issue 1 — April 2000 vi Circuit Packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Signaling Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280 ISDN TSC Gateway Channel Assignments . . . . . . . . . . . . . . . . . . . . . . . . 291 Other Networking-Related DEFINITY Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Communication Interface Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Data Module - type netcon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Data Module - type analog-dm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Extended Trunk Access Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Extension Number Portability Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . 299 Hop Channel Assignments Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Implementation notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Node Number Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Message Waiting Indication Subscriber Number Prefixes . . . . . . . . . . . . . . . . . 303 Synchronization Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304 Pages 1–X of the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305 Uniform Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Appendix B: Private Networking 311 Contents of this Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311 Distributed Communications System (page 312) . . . . . . . . . . . . . . . . . . . . . 311 ISDN Feature Plus (page 355) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 QSIG (page 360) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Centralized Voice Mail Via Mode Code (page 395) . . . . . . . . . . . . . . . . . . . . 311 Japan TTC Q931-a Private Networking Protocols (page 400) . . . . . . . . . . . . . . . 311 Distributed Communications System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Description of DCS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 DCS Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Italian DCS Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 ISDN/X.25 gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 DCS Over ISDN-PRI D-channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 DCS feature considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 DCS Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325 Example DCS configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Centralized Attendant Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 Extended Trunk Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Extension Number Portability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Inter-PBX Attendant Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Private Network Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Uniform Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 ISDN Feature Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 How to administer ISDN Feature Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 355 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Differences in Inserted Digits field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356 Interrogation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357 Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Contents viiAdministration for Network Connectivity555-233-504— Issue 1 — April 2000 CID: 77730 QSIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360 QSIG Basic Call Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 QSIG Basic Supplementary Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 QSIG Centralized Attendant Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 QSIG Supplementary Services with Rerouting . . . . . . . . . . . . . . . . . . . . . . . 367 QSIG Transfer into Lucent QSIG Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . 368 QSIG Value-Added Lucent (VALU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 QSIG Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369 Temporary Signaling Connection (TSCs) . . . . . . . . . . . . . . . . . . . . . . . . . . 369 Setting Up QSIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371 QSIG Interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 Centralized Voice Mail Via Mode Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 Configuration requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 Feature Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 Setting Up Centralized Voice Mail Via Mode Code . . . . . . . . . . . . . . . . . . . . . 397 Japan TTC Q931-a Private Networking Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400 TTC Basic Call Setup with Number Identification Supplementary Service . . . . . . . . . 400 TTC Q931-a Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401 Setting Up TTC Q931-a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 Appendix C: Security Issues 403 Network Security Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403 Appendix D: Capacities and Performance 407 Capacities and Resource Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 407 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409 Appendix E: C-LAN Installation 413 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 Install the C-LAN Circuit Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414 Other Hardware Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Appendix F: IP Trunk Installation and Administration 417 IP Trunk Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417 IP Trunk Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 Administration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418 Plan call routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419 DEFINITY administration procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 421 Backing up configuration manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Restoring IP trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425 Confirming the number of available ports . . . . . . . . . . . . . . . . . . . . . . . . . . 426 NT administration procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426 Procedures for Extension Dialing Between Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Non-DCS Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Contents Administration for Network ConnectivityCID: 77730 555-233-504 — Issue 1 — April 2000 viii DCS over IP Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435 DCS or Dedicated Trunks to Specific Locations Configurations . . . . . . . . . . . . . . 436 Rerouting calls when IP transmission quality is poor . . . . . . . . . . . . . . . . . . . . 439 Placing a test telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 Setting up alerts on IP trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 440 Alert types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 Viewing error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442 Troubleshooting IP trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 Maintaining the performance of the IP trunk server . . . . . . . . . . . . . . . . . . . . 444 Configuring Microsoft NetMeeting™ on a PC . . . . . . . . . . . . . . . . . . . . . . . 445 IP Trunk Worksheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449 Appendix G: References 459 Basic DEFINITY ECS documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459 Call center documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 462 Application-specific documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 463 Glossary 465 Index 491
ixAdministration for Network Connectivity555-233-504 — Issue 1 — April 2000 CID: 77730 Preface This book describes how to administer connections between DEFINITY® ECS switches (csi, si, and r models). The main focus is on TCP/IP for DCS signaling, introduced with DEFINITY Release 7, and H.323 trunks, introduced with DEFINITY Releases 8. Purpose This document provides the information needed to understand and administer the connections between DEFINITY ECS systems in a network using IP connections. It does not cover the installation or upgrade procedures for establishing physical connectivity between DEFINITY switches or for connecting the CMS and Intuity AUDIX adjuncts to a DEFINITY switch — that information is contained in the upgrades and installation documents listed in the References section. Audience This document is intended for anyone involved in planning, designing, or administering DEFINITY ECS systems as part of networks using IP connectivity. Issue Status First issued for DEFINITY ECS Release 7, this update includes Release 8 new hardware and administration, as described below. IP Interface assemblyThe Release 8 IP Interface assembly is a 3-slot wide TN802B circuit pack. It enables the transmission of voice and signaling data over IP connections. It can be used in one of two operating modes: •MedPro mode — enables H.323 tie trunks over IP connections •IP trunk mode (as in Release 7) — enables emulation of DS1 trunks over IP connections. Each IP Interface assembly operates in either Medpro mode or IP trunk mode for all trunks assigned to it — it cannot mix modes. The MedPro mode is the normal operating mode for R8 systems. The IP Trunk mode is used only for compatibility with existing R7 systems that cannot be upgraded to R8. The C-LAN (TN799B) circuit pack is required to handle signaling for the Medpro mode. C-LAN can be used, but is not required, for signaling in the IP Trunk mode. Administration for the MedPro mode includes the H.323 trunking introduced with Release 8 and is documented in Chapter 2. Administration for the IP trunk mode is documented in Appendix F and is unchanged from Release 7.
Issue Status Preface
Administration for Network Connectivity
CID: 77730 555-233-504 — Issue 1 — April 2000
x
Screen ChangesIn Release 8, the following changes have been made to screens related to IP networks.
Ethernet Data Module screen
The ethernet Data Module screen is changed in Release 8.
1 The following fields have been removed from the ethernet Data Module screen:
•Broadcast Address
•Automatic Subnet Routing
The Broadcast Address field previously enabled you to specify that broadcast
messages are to be sent to a subset of the host’s subnet. Now, broadcast
messages are always sent to the host’s full subnet.
The Automatic Subnet Routing field previously enabled you to disable
automatic subnet routing. Now, automatic subnet routing is always enabled.
2 The following fields have been moved from the ethernet Data Module screen to
the new IP Interfaces screen:
•Enable Link?
•Node Name
•Subnet Mask
3 The following field is added to the ethernet Data Module screen:
•Network uses 1’s for broadcast addresses?
This field enables you to accommodate systems on your network that use the
older method of putting 0’s instead of 1’s in the host portion of a broadcast
address.
add data-module next Page 1 of X
DATA MODULE
Data Extension: 2377 Name: __________________
Type: ethernet
Port: ________ Link: 2
Network uses 1’s for broadcast addresses?: y