Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
77 Telephone feature buttons 
4
serv-obsrv Service 
Observing Service Observing: activates Service 
Observing. Used to toggle between a 
listen-only and a listen-talk mode.1 per 
station
signal
(Ext: ___)Signal 
(name or 
ext #) Signal: allows the user to use one button 
to manually signal the associated 
extension. The extension cannot be a 
VDN extension.1 per signal 
extension
ssvn-halt ssvn-halt...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
78 Telephone feature buttons 
4
verify Verify Busy Verification: allows users to make 
test calls and verify a station or a trunk. 1 per 
station
vip-retry VIP Retry VIP Retry: starts to flash when the user 
places a VIP wakeup call and continues to 
flash until the call is answered. If the VIP 
wakeup call is not answered, the user can 
press the VIP Retry button to drop the call 
and reschedule the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
79 Adding abbreviated dialing lists 
4
Adding abbreviated dialing lists
Abbreviated dialing is sometimes called speed dialing. It allows you to dial a short 
code in place of an extension or phone number.
When you dial abbreviated-dialing codes or press abbreviated-dialing buttons, you 
access stored numbers from special lists. These lists can be personal (a list of 
numbers for an individual phone),...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
80 Adding abbreviated dialing lists 
4
restriction level (FRL) checking. This allows access to selected numbers that 
some phone users might otherwise be restricted from manually dialing. For 
example, a user may be restricted from making long-distance calls. 
However, you can program the number of a branch office that is long 
distance into an AD list as privileged. Then, the user can call this...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
81 Adding abbreviated dialing lists 
4
You can display your new abbreviated-dialing list to verify that the information is 
correct or print a copy of the list for your paper records.
Once you define a group list, you need to define which stations can use the list. 
For example, let’s set up station 4567 so it has access to the new group list.
To give station 4567 access to the group list:
1. Type...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
82 Adding abbreviated dialing lists 
4
Fixing problems
Problem Possible causes Solutions
A user cannot 
access a dial list.nThe specific list may 
not be assigned to the 
user’s phone.1. Type display station nnnn and press 
RETURN, where nnnn is the user’s 
extension.
2. Review the current settings of the 
List1, List2, and List 3 fields to 
determine if the list the user wants to 
access is assigned...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
83 Adding abbreviated dialing lists 
4
More information
There are limits to the total number of abbreviated dialing list entries, the number 
of personal dial lists, and the number of group dial lists that your system can store. 
Because of these limitations, you should avoid storing the same number in more 
than one list. Instead, assign commonly dialed numbers to the system list or to a 
group list....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
84 Setting up bridged call appearances 
4
Setting up bridged call appearances
Think of a bridged call appearance as a phone (the primary set) with an extension 
(the bridged-to appearance). Both phones can be used to call in and out and both 
show when a line is in use. A call to the primary phone is bridged to a specific 
appearance, or button, on the secondary phone. The secondary phone retains all...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
85 Setting up bridged call appearances 
4
4. Press NEXT PAGE until Per Button Ring Control appears (digital sets only).
nIf you want to assign ringing separately to each bridged appearance, 
type 
y.
nIf you want all bridged appearances to either ring or not ring, leave 
the default 
n.
5. Move to Bridge Call Alerting.
If you want the bridged appearance to ring when a call arrives at the 
primary...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Managing phone features 
86 Setting up bridged call appearances 
4
Station screen (digital set)
8.Enter the primary phone’s button number that you want to assign as the 
bridged call appearance.
This button flashes when a call arrives at the primary phone.
9. Enter the primary phone extension.
10. If the Ring field appears:
nIf you want the bridged appearance to ring when a call arrives at the 
primary phone, type 
y.
nIf you...