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Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide
Here you can view all the pages of manual Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 81
Managing phone features 57 Adding feature buttons 4 DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 4 Managing phone features This section provides generic instructions for adding any feature button. Because you may need more information to decide which feature buttons you want to assign to a user or group of users, we included the Telephone feature buttons table in this section. This table lists all of the feature buttons that are available on the DEFINITY ECS....
Page 82
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 58 Telephone feature buttons 4 2. Press NEXT PAGE until you locate the Feature Button Assignment fields. Some phones have several feature button groups. Make sure that you are changing the correct button. If you do not know which button on the phone maps to which button-assignment field, refer to your phone’s manual, or refer to ‘‘ Phone reference’’ on page 1065. 3. Move the cursor to the field...
Page 83
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 59 Telephone feature buttons 4 equipped with alphanumeric displays. Note that some buttons may require 1-lamp or 2-lamp buttons. Some buttons are not allowed on some systems and on some phones. Table 1. Telephone feature buttons Button nameButton label Description Maximum abr-prog AbrvDial ProgramAbbreviated Dialing Program: allows users to program abbreviated dialing and autodial buttons or to...
Page 84
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 60 Telephone feature buttons 4 aca-halt Auto-Ckt AssureAutomatic Circuit Assurance (display button): allows users of display telephones to identify trunk malfunctions. The system automatically initiates a referral call to the telephone when a possible failure occurs. When the user presses ACA Halt, the system turns off ACA monitoring for the entire system. The user must press ACA Halt again...
Page 85
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 61 Telephone feature buttons 4 ani-requst ANI RequestAutomatic Number Identification Request: allows the user to display the calling party’s number from incoming trunks during the voice state of call. The trunk must support this functionality.1 per station assist (Group: __)Assist Supervisory Assistance: used by an ACD agent to place a call to a split supervisor. Group: specify the ACD split...
Page 86
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 62 Telephone feature buttons 4 auto-icom (Group: __)Auto (name or ext #) Automatic Intercom: places a call to the station associated with the button. The called user receives a unique alerting signal, and a status lamp associated with a Intercom button flashes. Grp: Intercom — Auto-Icom group number. This extension and destination extension must be in the same group.1 per group per dial...
Page 87
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 63 Telephone feature buttons 4 brdg-appr (Btn: __ Ext: ___)(extension) Bridged Call Appearance: provides an appearance of another user’s extension on this telephone. For example, an assistant might have a bridged appearance of their supervisor’s extension. The bridged appearance button functions exactly like the original call appearance, for instance it indicates when the appearance is active...
Page 88
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 64 Telephone feature buttons 4 busy-ind (TAC/Ext: __)Busy Busy Indication: indicates the busy or idle status of an extension, trunk group, terminating extension group (TEG), hunt group, or loudspeaker paging zone. Users can press the busy-ind button to dial the specified extension. You can assign this button to any lamp button and must specify which Trunk or extension the user wants to...
Page 89
DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 65 Telephone feature buttons 4 cas-backup CAS Backup Centralized Attendant Service Backup: used to redirect all CAS calls to a backup extension in the local branch if all RLTs are out-of-service or maintenance busy. The associated status lamp indicates if CAS is in the backup mode. 1 per station cdr1-alrm CDR 1 Failure CDR Alarm: associated status lamp is used to indicate that a failure in...
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DEFINITY ECS Release 8.2 Administrator’s Guide 555-233-506 Issue 1 April 2000 Managing phone features 66 Telephone feature buttons 4 consult Consult The Consult button allows a covering user, after answering a coverage call, to call the principal (called party) for private consultation. Activating Consult places the caller on hold and establishes a private connection between the principal and the covering user. The covering user can then add the caller to the conversation, transfer the call...