Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-3 Telephones for the global marketplace 
4
Telephones for the global marketplace
With help from our many global customers, Lucent Technologies has developed 
telephones, the 6200-series and the 6400-series, to meet the demand for 
two-wire telephones in the global marketplace.
6200-Series telephones
The 6200-series of analog telephones provides a high-quality, low cost,...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-4 Telephones for the global marketplace 
4
6400-Series telephones 
6400-Series telephones 
The two-wire, DCP 6400-series digital telephones feature new styling and a 
pullout instruction card. The 6400 telephones also include the following additional 
features:
nDate and time display.
nA feature button which allows switchhook control of a headset.
nGroup Listen capability,...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-5 Voice features 
4
n6416D+ – Sixteen dual-indicator call appearances, jack for XM24 
expansion module. This telephone uses the 
I2 channel of the analog 
adjunct connected to the Tip/Ring port of the module.
n6416D+M – With all of the features of the 6416D+ telephone, this 
telephone also provides a built-in RJ11C jack as an interface to analog 
telephone devices (such as a...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-6 Voice features 
4
These features can be accessed in a variety of ways. For example, some can be 
accessed by pressing a fixed-feature button on the telephone. Many others can 
be accessed by dialing an access code or by pressing a programmed button on 
the telephone. The following sections show a few examples of how particular 
voice features can help your employees to handle...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-7 Voice features 
4
You can redirect calls according to five status conditions: Active, Busy, Don’t 
Answer, Cover All, and Send All Calls. If you are using one of your several call 
appearances, the system considers you to be “active.” If you are using all your 
available call appearances, the system considers you to be “busy.” If the call goes 
unanswered, the status is...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-8 Voice features 
4
is useful because it allows you to redirect all calls immediately when you are not 
available. This saves the caller the annoyance of waiting for several rings before 
being able to talk to someone or leave a message. The Call Coverage arrange-
ment shown works well for many managers. Note that the same coverage path is 
used for all external calls because...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-9 Voice features 
4
Conference
Allows multi-appearance telephone users to set up six-party conference calls 
without attendant assistance. Single-line telephone users can set up three-party 
conference calls without attendant assistance.
Directory
Allows users with display-equipped telephones to access the system database, 
use the touch-tone buttons to enter a name, and...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-10 Voice features 
4
Last Number Dialed
Allows a user to automatically redial the last number dialed. The system saves the 
first 24 digits of the last number dialed, whether the call attempt was manually 
dialed or dialed using Abbreviated Dialing. When the user presses the Last 
Number Dialed button or dials the Last Number dialed feature access code, the 
system places the...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-11 Messaging services 
4
Messaging services
The system offers a variety of voice messaging services that allow you to leave, 
send, and receive messages quickly, accurately, and conveniently. The 
messaging services include the following:
nDEFINITY AUDIX (used for non-hospitality applications)
nINTUITY AUDIX
nINTUITY Lodging (used for hospitality applications)
nOctel 100...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-12 Teleconferencing products 
4
Teleconferencing products
How much of your time do you spend in meetings — or traveling across the 
building, across town, or across hundreds of miles to get to a meeting? How often 
was time lost because vital information was left in someone’s office? Meeting by 
phone or teleconferencing offers an attractive alternative. Meetings are suddenly...