Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
About This Document 
xxi How to use this document 
How to use this document
Read Chapter 1, New Features for Issue 6, to learn about the new features and 
hardware for DEFINITY BCS and GuestWorks Issue 6. Review Chapter 2, 
Introduction, to get a basic understanding of the system. Next, review Chapter 3, 
Industry Applications, since it discusses specific applications that may help you 
apply the...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
About This Document 
xxii Trademarks 
nGuideBuilder™
nINTUITY™
nMERLIN Legend®
nMERLIN Magix™
nPassageWay®
nProLogix™
nTransTalk®
The following are trademarks or registered trademarks of other companies used 
in this document:
nAdobe and Acrobat are registered trademarks of Adobe Systems Inc.
nDATAPHONE and MEGACOM are registered trademarks of AT&T.
nFastCall is a registered trademark of Aurora...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
About This Document 
xxiii Where to find related documents 
Where to find related documents
See Appendix C, Related Documents, for a detailed list of documents related to 
the DEFINITY BCS and GuestWorks offers. Use these documents to help 
administer, maintain, and operate the system.
With each system that is shipped from the factory, you will receive a compact disc 
(CD-ROM) that contains most of...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
About This Document 
xxiv How to comment on this document  

New Features for Issue 6 
1-1  
1
DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
1
New Features for Issue 6
The following features and hardware are new for this release:
n13-digit Authorization Codes, increased from a maximum of seven digits 
(see Page A-11
)
n6200 analog telephone native support (see Page 4-3)
n64 bridged call appearances, increased from a maximum of 26 bridged 
appearances (see Page A-13
)
n6400 tip/ring module (see Page...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
New Features for Issue 6 
1-2  
1
nLong hold recall warning (see Page A-26)
nMultiple Public Network Calling/Connected Numbers/System (see 
Page A-52
)
nOptical drive to replace tape drive for “r” systems
A new read/write optical disk drive has replaced the cartridge tape system 
for all new “r” systems.
nOutgoing call no-answer by call type (see Page A-29)
nPass Advice of Charge to World Class BRI...

Introduction 
2-1  
2
DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
2
Introduction
DEFINITY BCS and GuestWorks organizes and routes voice, data, image, and 
video transmissions (see Figure 2-1
). The transmitted information is usually 
digitized (distilled into representative sequences) as it is switched (organized and 
routed), but the system can also receive and transmit analog information.
Figure 2-1. DEFINITY BCS and GuestWorks1) Voice 3)...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Introduction 
2-2 The system’s advantages 
2
The system’s advantages 
This is an affordable system that handles basic telephony traffic as efficiently as 
any system available. The system can accommodate most related equipment, 
and its modular design allows for system updates. These capabilities mean that 
the system offers your business an exciting array of practical, solutions-oriented...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Introduction 
2-3 How the system communicates worldwide 
2
The system is reliable and recoverable
The system is reliable by design. If adjuncts connected 
to the system should fail, the system keeps working 
until those adjuncts are restored. If the disturbance is 
great enough that the system is disabled along with 
those other adjuncts, the modular design provides 
many options for getting your...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Introduction 
2-4 How the system communicates worldwide 
2
nTerminal Translation Initialization (TTI) allows you to provide telephone 
service on demand as needs change. 
nMusic-on-Hold for Analog Ports allows the music-on-hold device to be 
connected to analog line ports.
nWorld Class Routing/Automatic Route Selection (ARS) allows flexible call 
routing for any type of national or international...