Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-13 Hospitality 
3
Improve operating efficiency and safety
Hospitality service facilities continuously deal with fluctuating economies, and 
must maintain maximum efficiency to ensure smooth operations and productive 
employees.
Three ways hotels can improve operating efficiency and safety are as follows:
nSimplify guest billing for phone expenses.
Hotels and motels need...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-14 Hospitality 
3
nProvide phones with modem hookups and conference call capabilities.
The 6416D+M and 6424D+M digital telephones provide simultaneous 
voice and analog data capabilities over a single pair of wires.
nProvide voice and fax messaging services.
The I
NTUITY Lodging system allows guests to receive voice messages and 
fax transmissions. Guests can retrieve the...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-15 Legal/Professional 
3
nMixed Numbering
nNames Registration
nRoom Change/Swap
nSuite Check-In
nVIP Wakeup.
For more information about hospitality solutions, see Chapter 7, Hospitality 
Solutions.
Legal/Professional
In the legal and professional business (such as consultants and advisors), you 
must juggle a variety of client types while keeping track of time spent on...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-16 Manufacturing 
3
Manufacturing
Manufacturing is typically a no-nonsense business that requires an exact and 
accurate bottom line. Manufacturing industries want to do the following:
nKeep in contact with vendors and suppliers.
nRemain mobile within a factory location.
nProvide a safe environment for employees.
nExpand telephony services as the business grows.
Keep in...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-17 Real estate 
3
Real estate
The real estate industry is a fast-moving and mobile business that requires snap 
decisions. The real estate industry wants to do the following:
nBe flexible with locations and personnel.
nProvide a professional image to clients.
nBe available at a moments notice.
Be flexible with locations and personnel
Real estate agents often have two...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-18 Retail 
3
Retail
The retail industry is a fast-moving, high-pressure business that requires 
employees to produce at a high level. Retail industries want to do the following:
nImprove sales while containing costs.
nProvide a professional image to customers.
nExpand resources as opportunities arise.
nStay in contact with corporate locations to keep up to date with current...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-19 Wholesale distribution 
3
Expand resources as opportunities arise
With support for up to 25000 stations, the system can be expanded as your 
business grows. You can add more telephones for your telephone orders 
department, or add new telephones for new sales departments.
Stay in contact with corporate locations
The system provides audio teleconferencing so that...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Industry Applications 
3-20 Wholesale distribution 
3
Provide convenient access to product information
DEFINITY AUDIX allows retailers to get product information at the touch of a 
button. For example, when a clothing retailer calls the wholesaler’s product 
information number, an auto-attendant procedure presents the caller with the 
following options:
nFor information about women’s clothing,...

Desktop Solutions 
4-1 Overview 
4
DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
4
Desktop Solutions
Overview
The communications needs of the people in your company may vary widely. 
Some may need only basic telephone service. Others may need effective 
messaging services to save valuable time. Still others may require data 
communications and access to a variety of host and personal computers.
DEFINITY BCS and GuestWorks brings voice...

DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-2 Telephones and workstations 
4
Analog (single-line) telephones
Single-line telephones are an economical choice for users who do not handle 
many calls and do not use modems and fax machines extensively.
All signals between analog telephones and the system are in analog form over a 
pair of wires. Only one incoming call can ring at a time, but the telephone can 
actually...