Lucent Technologies Definity Audix System Release 4.0 Guide

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-5  
E
Errors
Prob lems d etec ted  b y the system d uring automatic  self-tests and record ed  in an error log . Errors 
can produc e an alarm (fault) if they exceed  a threshold.
Events
Oc currences suc h as inline errors, maintenance p roced ure failures, alarms, errors, or transitions 
into or out of the 
AUDIX or OA&M states whic h are rec ord ed  in an events log .
F
Faceplate and Alarm Controller (FAC)
For release 3.2 and earlier versions, the circ uitry on the Multifunc tion b oard  that monitors ac tivity of 
the DEFINITY AUDIX System.
Field
An area on a form, menu, or rep ort where information c an be typ ed or disp layed .
Filesystems
A c ollec tion of related  files (p rog rams or d ata) stored on d isk that are req uired  to initialize a DEFIN-
I TY A U D I X Sy st em  an d  p ro vi d e  f ul l  s er v ic e .
Flashware
Cod e that is stored in elec tric ally rep rog rammab le memory on the DEFINITY AUDIX System. This 
p rog ramming  is retained  over p ower outag es but can b e rep rog rammed automatically on b oard  
d uring  initialization.
Forms
Terminal sc reens of information that allow d ata to be d isp layed  or c hang ed .
G
Generic Tape or Generic Disk
A cop y of the standard software and  stand alone tap e utilities (stand alone utilities in Release 4.0) 
that is ship p ed  with a new system.
Graceful Shutdown
Ta ki ng  t h e  D EFI N I TY A U D I X Sy st e m o ffl i ne  ( t o  t he  m ai n te n an c e sh ut d o w n st at e )  u si ng  RESET SYS-
TEM SHUTDOWN in a c amp -on manner.
Ground Isolation
Ground isolation prevents an alternate return current p ath at the c onnecting  interfac e. Return c ur-
rents pass throug h the sig nal wire(s) in the interface connec tor cab le rather than via g reen wire 
g round . 
Guest Password
A feature that allows p eop le who are not subscrib ers to leave messag es on the system b y d ialing  
a sub scrib ers extension and entering  a system-wid e g uest p assword . 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-6  
H
Hard Disk Drive
The d isk d rive the DEFINITY AUDIX system uses to actively save voice messag es, personal g reet-
ing s, sub sc rib er profiles, automated attend ants, and  other d ata. The hard  d isk d rive also stores 
the system’s AUDIX software.
Header
Information that the system c reates to id entify a messag e. A messag e head er inc lud es the orig ina-
tor or recip ient, typ e of messag e, c reation time, and  delivery time.
Hunt Group
A g roup  of p orts on a switch usually administered  to searc h for availab le ports in a circular p attern.
I
Initialization
The process of b ring ing  a system to a predetermined  op erational state. The start-up p roc ed ure 
tests hardware and  flashware; load s the boot filesystem p rog rams; loc ates, mounts, and op ens 
other required  filesystems; and starts normal service.
Initialization and Administration System (INADS)
A maintenanc e system used  by remote technic ians to track alarms.
Interboard Bus
For release 3.2 and earlier versions, the inter-integ rated  c ircuit (I
2C) b us that p rovid es c onnec tivity 
b etween the Alarm b oard  and  the Multifunction b oard.
I
NTUITY Message Manager
A PC app lic ation that is used  for the retrieval and  d isp lay of messag e head ers, ad d ressing  to lists, 
manag ing  personal g reetings, and  for creating , forward ing , and  rep lying  to voice mail messag es.
L
Leave Word Calling
A switc h feature that allows the c alling  p arty to leave a stand ard  (nonvoic e) messag e for the called 
p arty using  a feature button or d ial ac c ess c od e.
Light Emitting Diode (LED)
For Release 3.2 and  earlier releases, a red -lig ht ind icator on the system facep late p anel that 
shows the status of op erations and p ossib le fault c ond itions. An unlit LED indic ates a healthy sys-
tem. When flashing , the LED ind ic ates a software p rob lem. When it is stead ily lit, a hard ware p rob -
lem exists.
Release 4.0 uses three LEDs on the system’s fac ep late to rep ort the system’s status and  to p rovid e 
alarm and  d iag nostic  information.
Liquid Crystal Display (LCD)
For release 3.2 and  earlier releases, the 10-c haracter alphanumeric d isp lay on the DEFINITY 
AUDIX facep late p anel that automatic ally shows status of the system includ ing  alarms. 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-7  
Local Area Network (LAN)
A short d istanc e d ata c ommunic ations network used  to link c omputers and  peripheral d evic es 
und er some form of stand ard  c ontrol
Local Maintenance Terminal (LMT)
A disp lay terminal loc ated  near the DEFINITY AUDIX System and  the switc h. It is temporarily 
attached to the DEFINITY AUDIX d uring  an on-site servic e visit.
Login
A unique cod e used  to gain ap p roved  ac c ess to a subsc rib ers voic e mailb ox or to a d isplay termi-
nal.
M
Magneto-optical (MO) Disk Drive
With release 4.0, the d evic e used  to 
store nig htly and  weekly b ac kup s of c ustomer d ata, 
install new software releases, restore the system and remove c ore d ump s and  other 
maintenanc e information. The d rive stores information on an MO d isk. The MO d rive 
rep lac es the tap e d rive from p revious releases.
Mailbox
A p ortion of d isk memory g iven to eac h sub sc rib er for c reating  and storing  outgoing  and  incoming 
messag es.
Message-Waiting Lamp
An LED on a telep hone that alerts sub sc ribers to new messag es.
MO Disk
With release 4.0, the storage med ium used  b y the mag neto-op tical d isk d rive to store b ac kup s 
and  other information.
Modem
A modulator/d emod ulator used for transmitting  analog sig nals across p hone lines.
Multifunction Board (MFB)
For release 3.2 and  earlier releases, the hard ware p latform (TN566B, 386 version and  TN567, 486 
version) whic h hold s the c entral p roc essing  unit, c ontrollers, memory d evic es, and  sig nal p roc es-
sors that make a DEFINITY AUDIX System op erational. For release 4.0 the TN568 is the only circuit 
p ac k and  therefore p erforms all op erations for the DEFINITY AUDIX system.
Multilingual System
A DEFINITY AUDIX System containing  p rimary and sec ond ary lang uag e announc ement sets. A 
larg e (40 hour) system c an hold up  to nine d ifferent lang uag e sets. The Telec ommunic ations 
Device for the Deaf (TDD)-b ased  announc ement set is treated  as a multiling ual op tion.
N
Native Mode
The ab ility of the switch to recog nize the DEFINITY AUDIX as a DEFINITY AUDIX c irc uit p ac k. With 
native mod e sup p ort, the switch reserves five slots for the DEFINITY AUDIX 3.2 assemb ly, and  two 
slots for the DEFINITY AUDIX 4.0. Add itionally the switch is ab le to c orrec tly id entify the DEFINITY 
AUDIX b oard  in alarms sent to the servic es org anization. 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-8  
Nonnative Mode
Without native mod e, the MFB or TN568 slot is p rovisioned  as a TN754, TN2181 or TN746B, the 
five slots occ upied b y the DEFINITY AUDIX 3.2 assembly or two slots oc c up ied  b y the DEFINITY 
AUDIX 4.0 are not reserved , and  alarms are rep orted  as alarms for a TN754, TN2181, or TN746B.
Nonvolatile Random Access Memory (NVRAM)
A battery-b ac ked  RAM on the Multifunc tion b oard  that retains d ata throug h loss of p ower.
Null Modem Cable
A cab le that transp oses transmit and  rec eive leads on an RS-232 c onnection.
O
Operating System (OS)
The set of programs that runs the hardware and  interprets software c ommands.
Operations, Administration, and Maintenance (OA&M)
A state of system op eration where c ore p roc esses of the Multifunction board  are ac c essed , inc lud -
ing  system initialization, resourc e c onfig uration, forms interface, entry into the maintenanc e sub-
system, and  filesystem ac cess. Also entered  when c ustomer d ata must b e restored.
Outcalling
A feature that allows the system to d ial subscrib ers numb ers or g o to pag ers to inform them they 
have new messages.
P
Port
A connection or link between two d evic es, allowing information to travel throug h it to a desired  
loc ation. For examp le, a switc h port connec ts to a DEFINITY AUDIX p ort to allow a subscrib er on a 
voic e terminal to leave a messag e.
Protocol
A set of sp ec ific  rules, proced ures, or c onventions relating  to forms and  timing of d ata 
transmission b etween two d evices.
R
Reboot
A system 
reb oot is d one to c lear major system problems (suc h as c orrup t program memory). It 
also runs automatically whenever the system is p owered  up . Also see 
boot.
Remote Field Update
A set of software chang es on a given release that is transmitted from a c entral location to customer 
eq uip ment. Chang es are generally restricted to serious b ug  fixes and  are limited  in volume.
Reply Loop Escape
Allows the sub sc rib er the op tion to return to resp ond ing  to a messag e after trying  to rep ly to a 
non-subsc rib er messag e. 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-9  
Restart
During maintenanc e, a system 
restart b ring s the system software b ac k into full servic e, usually 
after an ad ministrative shutd own. This is often d one to try to clear software problems.
RISC
Red uced  Instruc tion Set Comp uter. Refers to c omp uters b ased on an unusually hig h speed p ro-
cessing  tec hnolog y that uses a far simp ler set of operating c ommands.
S
Sanity and Control Interface (SAKI)
An integ rated  c irc uit that rec eives and transmits TDM b us control messages and monitors the san-
ity of the ang el p rocessor.
Shutdown States
States of system operation where either a technic ian can shut d own the system for maintenance, 
or where a c ritical error c ond ition b ring s d own the system. In either c ase, filesystems are c losed  
and  the system can b e powered  down and  removed from the c arrier.
Small Computer Systems Interface (SCSI)
An interface stand ard  d efining the p hysic al, log ic al, and  electrical c onnections to comp uter sys-
tem p erip herals suc h as tape, magneto-optic al and  disk drives.
Standalone Utility
A software utility with op tions that inc lud e d isk d rive initialization, c op ying  files from a g eneric  tap e 
or MO disk onto the c ustomers d isk, and map  p artition mod ific ation. With release 3.2 and  earlier 
releases the stand alone utilities where referred to as stand alone tap e utilities.
Subscriber Specific Announcement Set
When the Multiling ual feature is enab led , each sub sc rib er form has three field s sp ecifying the 
announcement set with whic h the sub sc rib er will interac t with the system once they log in, and  the 
two announc ement sets with whic h c allers to the sub sc rib ers mailb ox can interact with the sys-
tem.
T
Transmission Control Protocol/Internet Protocol (TCP/IP)
A set of protoc ol stand ard s which allows a p roc ess on one mac hine to send  data to a p roc ess on 
another machine. Communication may b e full or half dup lex. TCP/IP inc lud es sup port for multip le 
op erating  systems and  mac hine architec tures.
Telecommunications Device for the Deaf (TDD)
A categ ory of DEFINITY AUDIX features, including p ersonal g reeting s and  announc ement sets, 
that exchang e text messages with sub scribers or callers using teletyp ewriters. 
Teletypewriter (TTY)
A devic e that uses Baud ot tones to transmit text-b ased  telep hone messag es for the hearing  
imp aired . Sub sc rib ers or c allers can use teletyp ewriters to acc ess the DEFINITY AUDIX system if 
TDD features are enab led . 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602  Issue 1
May 1999
Glossary 
GL-10  
Time Division Multiplex (TDM) Bus
The interfac e b etween the DEFINITY AUDIX System and the switc h that c arries dig itally-enc od ed 
voic e waveforms and  circuit-switc hed  data.
U
Update
A limited  inc remental chang e on an existing  release involving  software only.
Upgrade
The rep lacement of one release with a new release. This may involve software, flashware, hard -
ware, and/or data.
V
Vo i c e  P o r t
An elec tric al p athway that c onnects c alls b etween two devic es, such as telep hones, switches, or 
voic e messag ing  systems. 
						

							Index 
IN-1  
Planning for the DEFINITY AUDIX System Release 4.0  585-300-602   Issue 1
May 1999
IN
Index
Numerics
1154 form,2-3, 3-4, H-1toH-2
715 terminal,E- 2
A
Activate
b asic  features
,C-9c ustomer op tions,2-7, 3-9, C-2INTUITY Messag e Manager (IMM) sessions,2-7, 3-9, C-2, C-3
Multiling ual,2-3, 3-3, C-2p ort b oard  emulation typ e,C-2system p arameters,C-9
voic e p orts,C-2ADAP,2-8, 3-10Administration
AMIS Analog Networking
,D-2toD-5Automated  Attend ant,2-8, 3-10Bulletin Board,D-8
c ustomized announc ements,2-8, 3-10Digital Networking,2-9, 3-11, B-9toB-14initial c ustomer,2-8, 3-10
initial DEFINITY AUDIX system,2-5, 2-7, 3-9, C-1toC-14initial sub sc rib er,2-8, 3-10initial switch,2-5, 2-6, B-1toB-14
Messag e Delivery,D-2toD-5op tional features,2-8, 3-10Outc alling,D-9
remote,2-6station,B-2subscrib er,B-5, C-11
Switch Rec orded  Announcements,D-10Administration terminals,E- 1toE- 2Alarm Orig ination,C-14
testing,2-7, 3-9AMIS Analog  Networking,1-2, 2-2, 3-3
Async hronous d ata units (ADUs),B-11, B-12Automated  Attend ant,2-8, 3-10, D-6toD-7
B
Bulletin b oard s,D-8 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602    Issue 1
May 1999
Index 
IN-2  
C
Call Answer announc ement sets,C-12
Caller IDs,2-5, 3-8Carrier
c onfig uration,A-1
circuit packs
TN2181,1-2TN5 68,1-2
TN7 54,1-2Class of restric tion,B-2, B-6, B-10Class of servic e,B-2, B-10, C-11, D-8
Configuration, g enerating  a,2-3, 3-4Control link integ ration,1-2, 3-1, 3-2Coverage paths,B-2, B-5
Customer op tions form,C-2
D
Data mod ule,B-11, B-12
DEFINITY AUDIX system
c omp atib le switches,1-1, 1-3extensions,B-5
maintenanc e,F- 1req uirements,1-1to1-3Dig ital Networking,2-2, 2-3, 3-3, 3-4
DCP Mode 2,B-11toB-13traffic restrictions,1-2, B-9
voic e p orts,1-2, 1-5worksheets,B-9toB-14Disp lay set integration,1-2, 3-2
Doc umentation,2-3, 3-5
E
Eq uip ment room req uirements,2-3, 3-4
Ext en s io ns,2-5, 3-8
F
Features
testing,2-8, 3-10
H
Hard ware
installation,2-6, 3-8testing,2-6, 3-8 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602    Issue 1
May 1999
Index 
IN-3  
I
Imp lementation
existing switc h
,3-1to3-11new switch,2-1to2-9INTUITY Messag e Manag er (IMM),1-2, 2-2, 3-3, C-3
c apab ilitites,1-2req uirements,C-3
M
Mac hine ID,C-5Maintenanc e,2-6, 3-7Messag e Delivery,D-2
Mod em,B-14, C-14, E- 2remote ac cess line,2-6, 3-7Multiling ual
announc ement set choic e
,C-12announc ement sets,1-2, 2-2, 3-3
N
Native mod e,1-2, 1-4Need s assessment
existing switc h,3-2
new switch,2-2
O
Op tional features,D-1
P
Peripherals,2-3, 2-6, 3-3, 3-8
Por t  sl ot s,A-1
Q
Quality Protec tion Plan Chang e Notice (QPPCN),F- 1
Queues,B-5, B-6 
						

							Planning for the DEFINITY AUDIX System Release 4.0  585-300-602    Issue 1
May 1999
Index 
IN-4  
R
Remote Servic es Center (RSC),1-5, 2-7, 3-9
Rev ie w i ng
eq uip ment room req uirements,2-3, 3-4software/station,2-5, 3-6
S
Sc r e en s
COS,C-11, D-8
c overag e path,B-5d ata extension,B-12data module,B-10, B-11
list attend ants,D-7mac hine,C-5, D-4outcalling,D-9
station,B-14subscrib er,C-11, D-6switc h time zone,C-8
system-parameters analog -network,D-2system-parameters c ustomer op tions,2-7, 3-9, C-2system-parameters features,C-9, D-4
system-parameters IMAPI op tions,C-3system-parameters IMAPI-options,C-3system-parameters limits,C-7
system-parameters maintenanc e,2-7, 3-9, C-14system-parameters outc alling,D-3user-d efined  ad junc t names,B-3
Sec ur i t y,2-5, 3-6Site p rep aration
existing switc h,3-8
new switch,2-5Sit e  s u rv e y,3-4Streamlined  imp lementation,2-1, 3-1
Sub sc r i b e r s
adding,C-11limits,1-1, C-7
DCP Mod e 2,1-2, B-9
INTUITY Message Manag er,1-2
Sw it c h
c arrier rec onfiguration
,A-1Switc h integ ration,1-2System ad ministrators
q ualific ations and  d uties
,G-1toG-2training,3-6