Lucent Technologies Definity Audix System Release 4.0 Guide
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Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-3 DC d irec t current DCE d ata c ommunic ations eq uip ment DCIU d ata c ommunic ations interfac e unit DCP d ig ital c ommunic ations p rotoc ol DCS distributed communications system DID direct inward dialing DIP d ata interfac e p roc ess DMA d irec t memory ac c ess DNIS d ialed numb er id entific ation servic e DOSS Delivery Operations Sup p ort System DS d isp lay set DSP digital signal processor DSU d ata service unit DTE d ata terminal equipment DTMF d ual tone multifreq uency DTR d ata terminal read y E EIA Electronic Industries Assoc iation ESD electrostatic d isc harg e ESS electronic switc hing system
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-4 F F Fahrenheit FIFO first-in first-out FOOS fac ility out of servic e G GBCS Glob al Business Communic ations Systems GOS g rad e of service H Hz hertz I IDI isolating d ata interface IMAPI I NTUITY messag ing app lic ation p rog ramming interface IMM I NTUITY Messag e Manag er INADS initialization and ad ministration system I/O input/output IRQ interrup t request
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-5 ISDN integ rated servic es dig ital network IVC6 integ rated voice CELP card (6 channels) K Kbps kilob its p er sec ond KB kilob yte (1024 b ytes) kHz kilohertz L LAN loc al area network LCD liq uid c rystal d isp lay LED lig ht-emitting d iod e LW C leave word c alling M m meter MANOOS manually out of service MB meg ab yte (one million b ytes) MCC Multi-Carrier Cab inet MHz meg ahertz MO mag neto-op tic al
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-6 modem mod ulator/d emod ulator MPDM modular processor data module ms millisecond MT maintenanc e (Lucent I NTUITY software c omponent) MTBF mean time b etween failures MWI messag e-waiting ind ic ator N NW I NTUITY AUDIX Dig ital Networking O OA&M op erations, ad ministration, and maintenance OS op erating system P PBX p rivate b ranc h exchang e PC p ower converter or personal comp uter PDM processor data module PEC p ric e element c ode PGATE Processor Gateway PI Processor Interfac e
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-7 POST p ower-on self test ppm p arts per million psi pounds per square inch R RAM rand om-ac c ess memory REN ring er eq uivalence number ROM read-only memory RSC Luc ent’s Remote Servic es Center RT S req uest to send RT U rig ht to use S SCC Sing le-Carrier Cab inet SCSI small c omp uter systems interfac e SID switch integration d evic e SIMM sing le in-line memory module SMSI simp lified messag e servic e interfac e SW switch integration (Lucent I NTUITY software c omponent)
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Abbreviations AB-8 T TDD telec ommunic ations d evic e for the deaf TDM time d ivision multip lex T/R tip /ring TRIP tip/ring input process TSC Luc ent’s Technic al Servic es Center TTY teletyp ewriter U UCD uniform call d istrib ution UPS uninterruptible power supply V VM I NTUITY AUDIX Voic e Messag ing VP voic e platform (I NTUITY software c omponent) VR I NTUITY Intro Voic e Resp onse VROP voic e resp onse outp ut p roc ess
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 GL-1 Glossary GL Glossary NUMERIC 10BaseT A network baseband medium using twisted pair wire, operating at 10 Mbits per second. A Activity Menu The list of main op tions voic ed to subsc rib ers when they acc ess the DEFINITY AUDIX System. Administration The p roc ess of setting up a system (such as a switc h or a voice mail system) so that it will func tion as desired . Op tions and defaults are normally set up (translated ) b y the system ad ministrator or remote servic es p ersonnel. Alarm Board (ALB) For release 3.2 and earlier versions, the hard ware p latform (TN2169 or TN2170) that works with the Multifunc tion b oard to provid e monitoring for system p ower and environmental status, -48 VDC to + 12 VDC p ower c onversion for the systems d isk and tap e d rives, and remote terminal ac cess. The TN2170 also p rovid es SCSI-to-Ethernet c onnectivity to sup p ort IMAPI. Alarms Hard ware, software, or environmental p rob lems that may affect system op eration. These faults are c lassified as major, minor, or warning. They are rec ord ed into an alarm log which can b e ac cessed either loc ally or remotely on a terminal c onnec ted to the system. Analog Port Emulation One of the two p ort emulation mod es that DEFINITY AUDIX may emp loy. The other mod e is d ig ital p ort b oard emulation. When emulating an analog port b oard (the TN746), only c ontrol link (CL) integ ration is p ossib le. Angel A processor activity that exc hang es TDM b us control messag es and p erforms functions assoc i- ated with c all setup and p ort maintenanc e. Announcement Fragment A numb ered p iec e of sp oken voic e mail information that makes up a system messag e or p romp t. Announcement Set A set of aud ib le menus the DEFINITY AUDIX system uses to p romp t sub sc rib ers or c allers for command choices. Asynchronous Transmission A form of serial communications where eac h transmitted c haracter is b rac keted with a start b it and one or two stop b its. Asynchronous Data Unit (ADU) A small d evice that c an extend d ata transmission far b eyond rec ommend ed Elec tronic Ind ustries Assoc iation (EIA) limits over b uild ing wiring .
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Glossary GL-2 Audio Messaging Interchange Specification (AMIS) An analog networking feature that allows sub scrib ers of d ifferent voice mail systems to send voic e mail messag es to one another. Audit A software p rog ram that resolves filesystem incomp atib ilities and up dates restored filesystems to a workable level of servic e. Audits are done automatic ally on a p eriod ic b asis, or c an b e p erformed on d emand . Audio Information Exchange (AUDIX) A comp lete voic e-mail messag ing system ac c essed and op erated b y touc h-tone telep hones and integ rated with a switc h. AUDIX Administration and Data Acquisition Package (ADAP) A software p ac kag e that allows the DEFINITY AUDIX administrator to transfer system sub sc rib er, maintenanc e, or traffic data over the ad ministration p ort to a p ersonal c omp uter (PC) or Work Group System (WGS). Automated Attendant A DEFINITY AUDIX feature that allows a customer to set up a main numb er with a menu of op tions that routes c allers to an ap p rop riate d ep artment at the touc h of a b utton. B Backup A dup lic ate cop y of a filesystem saved on a removab le tap e or MO d isk. The b ackup filesystem may b e c opied b ack (restored ) if the ac tive version is d amag ed (corrupted ) or lost. Balun On the DEFINITY AUDIX LAN c onnec tion, the adap ter need ed to c onnect the twisted -p air break- out cable to the coaxial building wire distribution system. Baud Rate Transmission sig naling sp eed . Boot (or Reboot) The op eration to start a c omp uter system by loading p rog rams from d isk to main memory (part of system initialization). Boot Filesystem The filesystem from whic h the system load s its initial p rog rams. Broadcast Messaging A feature that enab les the system ad ministrator and other d esig nated users to send a voice mail messag e to all sub sc rib ers automatic ally. Buffer Memory used to c ompensate for time differences in transmission by temporarily storing data. Busyout Service When a tec hnic ian or ad ministrator b loc ks servic e to keep c ustomers from using faulty eq uip ment until it c an b e rep aired or tested . For instanc e, when p orts (or a link) are busied out, sub sc ribers who try to ac c ess their mailb oxes hear a fast b usy reord er tone. Peop le who would normally reac h DEFINITY AUDIX throug h Call Answering are not forward ed ; they hear ring ing and no answer at the numb er they c alled .
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Glossary GL-3 C Call Answer A feature that allows the system to answer a call and rec ord a message when the sub sc rib er is unavailable. Callers may b e redirec ted to the system throug h the c all coverage or Call Forward ing switch features. Sub sc ribers may record a personal g reeting for these c allers. Call Answer Language Choice Call answer multiling ual op tion where a user can alternate b etween a primary lang uag e set and a second ary language. The two lang uag es are ad ministered on a p er sub scrib er b asis. If this fea- ture is enab led , the subscrib er may not use the stand ard DEFINITY AUDIX Multip le Personal Greeting s feature. Camp-On A system shutd own op tion that waits for p orts to b ec ome id le b efore blocking servic e to them. This allows sub sc rib ers to finish calls in progress. Central Office (CO) A main telep hone offic e where private c ustomer lines are terminated and connec ted to the p ub lic network throug h c ommon carriers. Central Processing Unit (CPU) The Multifunction b oards main p roc essor that controls system data transfer, inp ut/outp ut (I/O), and log ic al instruc tions. Class of Service (COS) The stand ard set of features g iven to sub sc ribers when they are first ad ministered (set up with a voic e mailb ox). Command Mode A system state in DEFINITY AUDIX system releases earlier than 4.0 where flashware is in c ontrol and software is shut d own. In this state, a tec hnician has ac cess to menu options to see flashware status and initialization history, run throug h flashware d iag nostic s, and to start or continue system initialization. Configuration The particular c omposition and hard ware selec ted for a system, includ ing internal op tions and p erip heral eq uip ment. Control Link (CL) The integ ration, or interfac e, b etween the DEFINITY AUDIX System and the switch that enables the transmission of c ontrol messag es from the DEFINITY AUDIX System to the switch over a DCIU d ata link. The c ontrol messag es are transmitted over a sep arate c able c onnection and carry infor- mation suc h as c alling -p arty id entific ation and message-waiting ind icator status and control. Control Link Mode The typ e of switc h-link integ ration for whic h the DEFINITY AUDIX System, R2.0 or later, is con- nec ted to the switc h via analog -line card emulation and a d igital connec tion.
Planning for the DEFINITY AUDIX System Release 4.0 585-300-602 Issue 1 May 1999 Glossary GL-4 D Delivery Operations Support System (DOSS) Configurator Luc ent Technolog ies’ algorithmic system for config uring p rod ucts for customers’ sp ecific need s. Digital Communications Protocol (DCP) An Luc ent Tec hnolog ies p rop rietary p rotocol for networking remote c ommunic ation systems. DCP Mode 1 A Lucent Tec hnolog ies proprietary Dig ital Communic ations Protocol (DCP) c onnec tion using a d ata rate of 56 Kbp s for AUDIX Dig ital Networking . DCP Mod e 1 uses a DS1 fac ility on the switc h or a ded ic ated fac ility on the switc h or a d ed icated fac ility on a T1 carrier. DCP Mode 2 DCP Mode 2 is an async hronous, low-speed (9600 or 19,200 b ps) connec tion for AUDIX Digital Networking. DCP Mod e 2 uses a mod em/data mod ule or mod em/Async hronous Data Unit (ADU) arrangement and c onnec ts over analog or voice-g rad e d ata lines. DCP Mode 3 A DCP connec tion using a d ata rate of 64 Kb ps for AUDIX Dig ital Networking . DCP Mod e 3 uses a DS1 or ISDN fac ility on the switc h or a d edic ated facility on a T1 c arrier. Default A value that is automatic ally sup p lied if no other value is sp ecified . Digital-Port (DP) Mode The typ e of switc h-link integ ration for whic h the DEFINITY AUDIX System, up through release 3.1, is connec ted to the switch via d ig ital p ort b oard emulation. The typ e of port b oard that the DEFIN- ITY AUDIX emulates within the switc h (TN754.) Digital-Port (DP) Board Emulation In R3.1 and earlier releases, this term referred to b oth the port emulation and to the integ ration method . In R3.2 and later, it refers to the p ort emulation only; the integ ration method c an be either control link (CL) or d isp lay set (DS). Digital Signal Processor (DSP) Prog rammed RAM c hip s on the Multifunc tion board that provide sig naling , p ower-level c ontrol, sp eec h c oding, and d ata processing . Display Set (DS) Integration A new term that replaces the term d igital p ort integ ration for R3.2 and later. It refers to the use of the display and other messag es sent from the switc h to the p ort board for p rovid ing voice mail integ ration with the switc h. Integ ration with the switc h is achieved via d isp lay set messag es. The messag es c arry information suc h as c alling p arty id entification and messag e waiting ind icator sta- tus and c ontrol. Disconnect Signaling Detection Sig naling from the CO to the PBX whic h ind icates that the far end c aller has hung up . Dual Language Greetings When the Call Answer Lang uag e Choice is in effec t, the sub sc rib er can rec ord personalized g reet- ing s for each of the lang uag es listed as the p rimary and sec ond ary announcement sets. The sub - sc rib er instructs the c aller to enter *1 to switc h to the alternate lang uag e.