Lucent Technologies Definity Audix System Administration Guide

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-15 Customizing Announcements 
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8. When you hear To rec ord  names, p ress . To p lay names, p ress , 
p ress   to c hang e the frag ment. (For sec urity p urp oses, this op tion is not 
inc lud ed  in the voic ed  op tions you hear, b ut p lays out if you p ress       
for help .) 
9. Enter the frag ment ID as p romp ted  and  then  . For examp le, for f287, 
enter           . 
10. Rec ord  the c hang ed...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-16 Customizing Announcements 
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5. Use the System-Parameters Features sc reen to d esig nate the mod ified  
announc ement set as the ac tive version. If the ac tive and  ad ministrative 
announc ement versions are the same, then b oth versions now c ontain the 
new frag ment. 
Adding a Fragment to an Announcement
To c hange the c ontents of a frag ment for sp ec ific  announc ements, you must 
sub stitute...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-17 Customizing Announcements 
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8. Enter the new frag ment ID as p romp ted ; in this c ase enter an unused 
numb er suc h as f4000, for instanc e,              . 
NOTE:
The frag ment numb ers 4000 - 4999 are reserved  for c ustomer use. 
Using  other numb ers c ould jeop ard ize the integ rity of your c ustom 
frag ments and  announc ements if these numb ers are used  for new 
frag ments in later versions...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-18 Customizing Announcements 
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Be c areful when you make c hang es to announc ements and  frag ments. There are 
several thing s you c an d o to ensure your mod ific ations are c orrec t. When in 
d oub t, save the announc ement sets 
before making  c hang es to the fragments. Be 
sure you know whic h announc ements c ontain the frag ment you are ab out to 
c hang e. This help s you to avoid  inad...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-19 Customizing Announcements 
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In ad dition, some announc ements may inc lud e different frag ments at d ifferent 
times d ep end ing  on whether or not c ertain c ond itions are met b y the variab le. 
Look at a344
, for examp le. 
f741: Private, priority message sent to 
\ 
IF (NUMBER>0) 
THEN 
f2: and 
\ 
IF (NUMBER==1) 
THEN 
f602: other 
ELSE 
f217: others 
ENDIF 
ENDIF
 
This announc ement c an state...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-20 Customizing Announcements 
6
Changing the Default Call Answer Greeting
When someone c alls a sub sc riber who is unavailab le, the c all is routed  to the 
DEFINITY AUDIX system, the c aller hears the sub sc rib er’s p ersonal g reeting , or if 
no personal g reeting  is ad ministered  or ac tive, the d efault system g reeting . This 
g reeting  beg ins with frag ment f43, “ Your c all is b eing...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-21 Customizing Announcements 
6
10. The announc ement version you mod ified  is now c hanged . When you have 
tested  it to your satisfac tion, use the Save Announc ements
 sc reen to save 
the new announc ement(s) you have c reated . If using  the Multiling ual 
feature and  you have multip le lang uag es on the system, then rep eat these 
p roc ed ures for eac h announc ement set you want to mod ify....

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Data Administration 
6-22 Customizing Announcements 
6
9. If the system and  ad ministrative versions are the same announc ement set 
(for instanc e, the terse announc ement set), then the c hang e is app roved  
automatic ally for the system version as well. However, if you have 
d esig nated  a different announc ement set as the ac tive announc ement 
version, only the ad ministrative announc ement version has this new 
frag...

Alarms, Logs, and Audits 
7-1 Overview 
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DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
7
Alarms, Logs, and Audits
This chapter describes alarms and logs that are generated by the DEFINITY 
AUDIX system. It also d esc rib es the various aud its that are p erformed  
automatic ally or manually as req uired  to up date and  sync hronize filesystems and  
id entify and  c orrec t prob lems in the system. 
Overview
DEFINITY AUDIX software monitors system ac tivity b y c ontinuously...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Alarms, Logs, and Audits 
7-2 Error and Alarm Logs 
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Alarms are noted  on the STATUS line of the terminal sc reen as follows: 
nalarms: M — Major alarms ind ic ating  p rob lems that may affec t key system 
c omp onents. Major alarms are sent automatic ally to the Luc ent Tec hnic al 
Servic e Center (TSC) b y your DEFINITY AUDIX system if you have a 
maintenanc e servic e c ontrac t and  alarm orig ination is ac tive. TSC 
p ersonnel p...