Lucent Technologies Definity Audix System Administration Guide

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-29 TDD 
3
The d oc umentation ship p ed  with the td d  announc ement set p rovid es an estimate 
of the numb er of b loc ks of storag e the announc ement set oc c up ies on the 
system. 
Assig n the tdd  announc ement set to users either on the Class of Servic e sc reen 
or on the Sub sc rib er sc reen. The td d announc ement set c an b e the Log in 
Announc ement Set, the Call Answer Primary Announc ement Set,...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-30 TTY Automated Attendant 
3
Pressing  zero would  send  the c aller to the extension of a hearing  p erson who c an 
transc rib e voic e messag es to TTY messag es and send  them to the mailb ox of 
Mary Jones. The transc rib er need s to b e ad ministered  as a c overing  extension 
on the Sub sc rib er sc reen for this arrang ement. The sec ond  p art of Mary’s 
p ersonal g reeting  is in TTY, p rob ab ly...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-31 TTY Automated Attendant 
3
If a rec eiving  TTY is set to letters mod e (b y rec eiving  the five-bit c od e 11111), 
then the TTY assumes all sub seq uent five-b it c harac ter c od es rec eived  are 
letters. By c ontrast, if a rec eiving  TTY is set to numb ers/fig ures mod e (b y 
rec eiving  the five-b it c od e 11011), then the TTY assumes all sub seq uent five-b it 
character c odes received are...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-32 Traffic Reports 
3
Traffic Reports
The Traffic  Rep ort feature p rovid es sub sc rib er, c ommunity, feature, and  p ort 
ac tivity measurements for a DEFINITY AUDIX system, AMIS Analog  Networking , 
and  Messag e Delivery b y the hour, d ay, or month. This information is used  to 
monitor ac tual system use and  d etermine if an ap p rop riate level of servic e is 
being provided. 
Traffic  d ata c ollec...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-33 Transfer Out of AUDIX 
3
Call Transfer Dialplan
Before you c an enab le transfer out of the AUDIX system, you must have filled  in a 
transfer d ialp lan. This form g ives you c ontrol in d etail over user c all transfers and  
help s to p revent toll fraud . Onc e filled  in, this form sp ec ifies extensions to whic h a 
c aller may transfer. Callers may not transfer to uninc lud ed  extensions nor to...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-34 Transfer Out of AUDIX 
3
Basic Call Transfer
Basic  Call Transfer uses a switc hhook-flash method  to send  the transfer 
c ommand  over voic e p orts. The DEFINITY AUDIX system g oes off-hook, waits for 
a d ial-tone, dials the transfer numb er, then waits ag ain for the c onnec tion to 
c omp lete. If the c alled number is b usy, c allers will hear nothing  and  must hang  
up  (c allers are not automatic...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-35 Voice Mail 
3
nA failed  transfer is not ab and oned . Instead : 
— All c allers may req uest another transfer by p ressing      ag ain. 
— Callers who have b een red irec ted  to the DEFINITY AUDIX system 
throug h Call Answer and c annot c omp lete a transfer still c an leave 
a message for the c alled  p arty. 
— Callers who d ialed  the DEFINITY AUDIX system d irec tly and  c annot 
c omp lete a transfer...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Feature Administration 
3-36 Voice Mailbox 
3
Voice Mailbox
The Voice Mailbox feature provides a storage area on the DEFINITY AUDIX hard 
d isk where sub sc rib er messag es are stored . DEFINITY AUDIX sub sc ribers are 
automatic ally assig ned  a voic e mailbox when ad ministered  on the Sub sc rib er 
sc reen. Eac h sub sc rib er c ontrols ac c ess to his or her voic e mailb ox with a 
password.
The system administrator controls...

Ongoing Preventive Maintenance 
4-1 Overview 
4
DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
4
Ongoing Preventive Maintenance
This c hapter d esc rib es your ong oing  maintenanc e resp onsibilities as an 
ad ministrator. It lists ad ministrative tasks that must b e p erformed  on a reg ular 
b asis to ensure that your system is running  effic iently and  to thwart p otential 
p rob lems throug h early d iag nosis. 
Overview
Preventive maintenanc e that you p erform on a reg ular b...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Ongoing Preventive Maintenance 
4-2 Your Responsibility as an Administrator 
4
Your Responsibility as an 
Administrator
Resp onsib ility for maintaining  your DEFINITY AUDIX system is sp lit between you 
and  other Luc ent org anizations as follows: 
nThe Luc ent Tec hnic al Servic e Center (TSC) is resp onsib le for remote 
maintenanc e on your mac hine in resp onse to system alarms that are sent 
to the TSC b y your DEFINITY AUDIX...