Lucent Technologies Definity Audix System Administration Guide

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-5 AUDIX Administration and Data Acquisition Package 
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AUDIX Administration and Data 
Acquisition Package
AUDIX Ad ministration and  Data Ac q uisition Pac kag e (ADAP) provid es a vehic le 
for d ownload ing subsc rib er, traffic , and  b illing  d ata d irec tly from the DEFINITY 
AUDIX d atab ase files to a p ersonal c omp uter (PC) for further proc essing  using  a 
set of stand ard  rep orts that run und er d BASE...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-6 Data Retention Requirements 
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Data Retention Requirements
When traffic  c ollec tion is ac tivated , the DEFINITY AUDIX system stores the 
p resent c ollec tion rec ord and  the c onsec utive p revious c ollec tion p eriod  rec ord s. 
How long  eac h rec ord  is retained  d ep end s on the rep ort it is c ollec ted  for: 
nTraffic  rec ord s c ontaining  d aily information for the feature, load , 
c ommunity, and...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-7 Using DEFINITY AUDIX Traffic Reports 
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Using DEFINITY AUDIX 
Traffic Reports
To run the traffic  rep orts, you enter the c ommand  p ath to the sc reen you want to 
d isp lay on the DEFINITY AUDIX PATH line, the start d ate or month (and  for some 
sc reens the starting  hour or traffic  typ e), and  in a few sec ond s the rep ort for the 
starting  d ay, month, or hour is d isp layed  on your terminal sc reen. The...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-8 Interpreting the Feature Reports 
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If you use the Sending  Restric tions feature, use these rep orts to monitor the 
feature’s effec tiveness and  to insure that only the ap p ropriate c ommunities in 
your org anization are restric ted . For examp le, if a c ommunity has a larg e numb er 
of calls being blocked by sending restrictions, you may want to investigate 
further to d etermine if there is an ad...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-9 Interpreting the Feature Reports 
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Figure 8-3. Sample Feature Daily Message Report
These reports play an important role in determining the grade of service. Port 
req uirements on the DEFINITY AUDIX system are b ased  on the use of p orts for 
all app lic ations inc lud ing c all answer, voic e mail, automated attend ant, 
outc alling , AMIS Analog  Networking and  Message Delivery. Grad e of servic e 
also is used...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-10 Interpreting the Feature Reports 
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To d etermine the p resent g rad e of servic e on an installed  DEFINITY AUDIX 
system, the averag e p orts used  d uring  the b usy hour need  to b e retrieved  from 
the system traffic  d ata. This c an be d one b y read ing  the Maximum Averag e Ports 
in Use field  on the Feature Daily Traffic
 sc reen. (Use the c ommand , list 
measurements feature day
, to d isp lay this sc...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-11 Interpreting the Feature Reports 
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You also c an d etermine from the tab le the numb er of p orts req uired for a system 
und er the p resent load . If a.03 g rad e of servic e is d esired , look und er the c olumn 
of.03 g rad e of servic e. Find  the numb er just larg er than the Maximum Averag e 
Ports in Use field  from the Feature Daily Traffic
 sc reen. The number on the left of 
that row is the numb er of p...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-12 Interpreting the Load Reports 
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Interpreting the Load Reports
The Load  Daily Traffic  and  Load  Hourly Traffic  rep orts d isp lay information ab out 
the numb er of c alls hand led  b y eac h ac tive p ort for up  to 32 c onsec utive d ays or 
192 c onsec utive hours. 
Figure 8-4. Sample Load Daily Traffic Report (Page 1)
AUDIX STATUS: Active  alarms: none  thresholds: none  logins: 1 
 
 LOAD DAILY TRAFFIC...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-13 Interpreting the Load Reports 
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Figure 8-5. Sample Load Daily Traffic Report (Page 2)
Notic e the averag e numb er and  d uration of the c alls that are mad e to the 
DEFINITY AUDIX system d uring the period  that is b eing  rep orted . These 
numb ers may ind ic ate a p rob lem at the switc h with either p ort c overag e or 
d istrib ution if one p ort is overload ed  and  other p orts are und erload ed ....

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Traffic Reports 
8-14 Interpreting the Special Features Reports 
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Lower and  up per sub sc rib er messag e sp ac e threshold s are shown on the 
sc reen in the hig h fields. There are a numb er of thing s you may d o if upp er and  
lower messag e sp ac e threshold s are exc eeded  c onsistently. First, you may 
d ec rease message retention times on both the Sub sc riber
 and  Class of Servic e 
sc reens. This will limit the leng th of...