Lucent Technologies Definity Audix System Administration Guide

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-5 Administering the DEFINITY AUDIX System as a LAN Server 
11
Enter the LAN IP Address
 in numeric  format suc h as nnn.nnn.nnn.nnn where 
nnn rep resents a dec imal integ er b etween 1 and  126 or 128 and  254 (for 
examp le, 135.9.180.79). This is the ad d ress of this DEFINITY AUDIX system. The 
IP ad d ress must b e uniq ue within your entire network. 
Enter the LAN Subnet...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-6 Administering the DEFINITY AUDIX System as a LAN Server 
11
Enabling Subscribers to Use IMM
Enab le the Luc ent INTUITY Messag e Manag er feature for sub sc rib ers on either the 
Class of Servic e sc reen or the Sub sc riber sc reen. The Class of Servic e sc reen is 
shown b elow 

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-7 Administering the DEFINITY AUDIX System as a LAN Server 
11
The Sub sc rib er Class of Servic e Parameters sc reen is shown b elow:
IMAPI Access? 
En t e r  y
 (yes) to enab le sub sc rib ers to use I
NTUITY Messag e Manag er (IMM).
IMAPI Voice File Transfer?
This field  enab les the DEFINITY AUDIX server to transfer AUDIX voic e files over 
the LAN for storag e on the c lient...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-8 Referencing the DEFINITY AUDIX System by Name 
11
Referencing the DEFINITY AUDIX 
System by Name 
You will need  to work with your LAN ad ministrator to inc orp orate the name of your 
DEFINITY AUDIX system into whatever naming  system your site uses for TCP/IP 
networks. It is muc h more c onvenient to referenc e mac hines on a TCP/IP network 
b y name rather than b y numeric...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-9 Handling Problems with Service 
11
Verifying the Server Communicates with the LAN
If there is a p rob lem with Luc ent INTUITY Messag e Manag er servic e on the LAN, 
you should  first foc us on d etermining  if the DEFINITY AUDIX server c an 
c ommunic ate with other mac hines on the LAN. If the LAN ad d resses on the 
System-Parameters IMAPI-Op tions sc reen are ad ministered...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-10 Rebooting the Client PC 
11
Rebooting the Client PC
If a Luc ent INTUITY Messag e Manag er user reb oots her/his PC within the IMAPI 
Session Timeout interval, there is no effec t on the server. All of the session d ata 
remains intac t. The user must again d ownload  any lost loc al d ata from the server. 
If the c lient d oes not re-estab lish the session, then the session...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-11 Handling LAN Problems 
11
Handling LAN Problems
Prob lems with the LAN should  be hand led  by the LAN p roc ed ures used  at your 
site. The Luc ent I
NTUITY Messag e Manag er feature d oes not p rovid e any 
d iag nostic  tools for the LAN.
Handling Problems with the IMM 
Client
It is the resp onsib ility of the DEFINITY AUDIX ad ministrator to try to hand le 
p rob lems with...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Lucent INTUITY Message Manager and LAN Considerations 
11-12 Monitoring Traffic and Regulating Performance 
11
Employing Other Performance Controls
The following c ontrols on the System-Parameters IMAPI-Options sc reen help  to 
g uarantee that the performanc e of the voic e p ort sessions is not c omp romised  
b y the traffic  offered  with the Luc ent I
NTUITY Message Manag er feature.
You c an enab le or d isab le the transfer of...

Communicating with Subscribers 
A-1 Subscriber Change-Request Form 
A
DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
A
Communicating with Subscribers
This ap p end ix c ontains: 
nA sub sc riber c hang e-req uest form that you may c op y and  d istrib ute to 
sub sc rib ers. They c an use this form if they want to request c hang es or 
report trouble. 
nA sub sc riber survey that you may tailor to your own need s, p hotoc op y, 
and  d istrib ute to subsc rib ers. The survey is...

DEFINITY AUDIX System Administration  585-300-507  Issue 7
May 1999
Communicating with Subscribers 
A-2 Subscriber Change-Request Form 
A
DEFINITY AUDIX CHANGE REQUEST AND TROUBLE REPORT FORM
     Name:                                           Date:
     Telep hone numb er:
CHANGE REQUEST
    Ad d ressing  mode:        [ _] extension         [ _] name
    Inc oming  mailb ox (rec eived )
        Ind i c at e d es ir ed  or d e r:  _________________________
        (new, unop ened, old)
        Sc anning...