Lucent Technologies Centrevu Cms Administration Guide

  Task: running, printing, exiting, and restarting a report  CentreVu CMS Administration
Task reference4-7
............................................................................................................................................................................................................................................................Task reference
How reports workCentreVu® CMS collects data from ACD activity and stores it in one 
of the 
CentreVu CMS databases. The data reflects...

  Task: running, printing, exiting, and restarting a report  CentreVu CMS Administration
Task reference4-8
Printing optionsThe margins, page numbers, and boxes you choose apply only to 
printed reports and do not affect reports displayed on the screen. 
MarginsMargins define the spaces at the edges of the page where nothing is 
printed. Top, bottom, left, and right margins can be set. 

  Task: automating your activities with scripting  CentreVu CMS Administration
5-1
5 Task: automating your activities 
with scripting
............................................................................................................................................................................................................................................................Overview
PurposeIn this task you will find the following procedures:
• Using Save as Script
• Scripting reports
• Scripting...

  Task: automating your activities with scripting  CentreVu CMS Administration
Using Save as Script5-2
............................................................................................................................................................................................................................................................Using Save as Script
OverviewUse these steps to save the current display or action as a script....

  Task: automating your activities with scripting  CentreVu CMS Administration
Using Save as Script5-3
...........................................................................................................................................................................
4In the Save as type field, specify whether the script is to be interactive 
or automatic. The default is automatic, unless you are scripting a report 
selector window.
The Save as Script window shows the files of the script type you...

  Task: automating your activities with scripting  CentreVu CMS Administration
Using Save as Script5-4
Error and warning messages
Message Reason Response
This script will not 
run unless a 
CentreVu CMS 
login ID and 
password have been  
specified.The 
CentreVu CMS 
login ID and 
password have not 
been set on the 
Scripting tab of the 
Controller Options 
window.Specify a login ID 
and password on  the 
User Information 
window.
Automatic scripts 
are set to run with 
the permissions of  
another user...

  Task: automating your activities with scripting  CentreVu CMS Administration
Using Save as Script5-5 

  Task: automating your activities with scripting  CentreVu CMS Administration
Scripting reports5-6
............................................................................................................................................................................................................................................................Scripting reports
OverviewUse these steps to script a report that runs in interactive or automatic 
mode.
• Interactive mode takes you to a reports input...

  Task: automating your activities with scripting  CentreVu CMS Administration
Scripting reports5-7
The reports output window opens.
...........................................................................................................................................................................
3Select Script from the Reports menu.
The Save as Script window opens. The file type is set to Automatic but 
can be changed....

  Task: automating your activities with scripting  CentreVu CMS Administration
Scripting the export of report output5-8
............................................................................................................................................................................................................................................................Scripting the export of report output 
OverviewUse these steps to create a script that exports report data to the 
clipboard or a...