Lexmark X9350 User Manual

If the envelope or photo card cannot be grasped from the front and is barely visible, to remove the jam:1 Press the button as you grasp the handle on the duplex unit.
2Pull out the duplex unit.
3Push down on the button on the rear access door.
4 Lower the door slightly.
5Firmly grasp the envelope or photo card, and gently pull it out.
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6Close the rear access door.
7Align and install the duplex unit.
8Press .
Paper or specialty media misfeeds
If paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together, try the following solutions.
Check paper conditionUse only new, unwrinkled paper.Check paper loading• Load a smaller amount of paper into the printer.
• Load paper with the print side facing down. (If you are not sure which side is the printable
side, see the instructions that came with the paper.)
See...

Adjust the paper
guidesAdjust the paper guides:
• When using media less than 8.5 inches wide
• To rest against the edges of the paper or media, making sure it does not buckle
Printer does not feed paper, envelopes, or specialty media
Check for paper jamsCheck for and clear any paper jams. For more information, see:
• “Paper jam in the printer” on page 166
• “Paper jam in the Automatic Document Feeder (ADF)” on page 167
• “Paper jam in the duplex unit” on page 168
• “Paper jam in Tray 1 or optional Tray...

Review banner printing
checklist• Use only the number of sheets needed for the banner.
• Select the following settings to enable the printer to feed paper continuously without
jamming:
1 With a document open, click  File ª Print .
2 Click  Properties , Preferences , Options , or Setup .
3 Click the  Advanced  tab.
4 From the Layout drop-down box, select  Banner.
5 From the Banner Paper Size drop-down box, select  Letter Banner or A4 Banner
as the paper size.
6 Click the  Print Setup  tab.
7 From the...

Error messages
General error messagesError messageSolutionHardware Error 1208  (Incorrect
Home Position)1 Raise the scanner unit.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Close the scanner unit.
4 Press 
.
Rear Cover Open1Close the rear door.
2Press .
Scanner JamPress  to reset the printer, and then press  again to clear the error
message.
Error messages related to loading paper and original documents
Error messageSolutionInvalid Paper Type
(appears when there is an...

Error messageSolutionPaper MismatchIf you are printing an incoming fax, make sure that the paper loaded in
the tray is the default for your country or region selection. The default
paper size corresponds to the country or region that you have selected
during initial setup.
To determine the default paper size, check the message on the display,
and then load paper with the correct size.If you are printing a photo or a DPOF selection from a memory card or
using a PictBridge-enabled camera to print a photo,...

Error messageSolutionBlack and Color Ink
LowPress any button to clear the message and continue. Order black and color print
cartridges. For more information, see “Ordering supplies” on page 147.Black Ink LowPress any button to clear the message and continue. Order a black print cartridge. For
more information, see “Ordering supplies” on page 147.Cartridge Alignment1 Remove the print cartridge.
2 Make sure the sticker and tape have been removed.
3Reinsert the cartridge.
4 Press 
.
For more information,...

Error messageSolution•Error 1102
• Error 1203
• Error 1204
• Error 120F
(Procedure 1)Procedure 1
1 Remove the print cartridges and close the cartridge carrier lids.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the 
 button is not lit, press .
5 Reinsert the print cartridges.
6 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, one of the cartridges is not working properly. Continue with
Procedure 2.
• Error...

Error messageSolution•Error 1205
• Error 12061 Remove the indicated print cartridge.
2 Disconnect the power cord from the electrical outlet.
3 Reconnect the power cord to the electrical outlet.
4 If the 
 button is not lit, press .
5 Reinsert the print cartridge.
6 If the error:
• Does not reappear, the problem has been corrected.
• Reappears, replace the print cartridge with a new one.
Left Cartridge
Missing  (appears when:
• printing or copying on
plain paper
or
• printing a fax report)When you are...

Error messageSolutionRight Cartridge
Missing  (appears when:
• copying on glossy or
photo paper
• copying in color on
plain paper
• printing from a memory
card
• using a
PictBridge-enabled
camera to control
printing)When you are copying in color on plain paper, press  to continue printing using the
black print cartridge and copying the document in grayscale.
To cancel the job, press 
.
1 Press .
2 Insert a color print cartridge in the right print cartridge carrier. For more information,
see “Installing...