Lexmark X 950 User Manual

Solving printing problems
Multiple‑language PDF files do not print
The PDF files may contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon > Advanced > Print as image > OK > OK.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
If Ready does not appear, then turn the printer off and contact Customer Support.
Error message about reading...

Make sure the internal print server is working properly
Make sure the internal print server is properly installed and that the printer is connected to the network.
Print a network setup page and check that the status shows Connected. If the status is Not
Connected, then check the network cables, and then try printing the network setup page again.
Contact your system support person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at...

 > Settings > General Settings > Print Recovery > Page Protect > 
Off > 
Change the environmental settings
When using Eco‑Mode or Quiet Mode settings, you may notice a reduction in performance.
Job prints from the wrong tray or on the wrong paper
Check the paper type and paper size settings
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel Paper menu, check the paper type and paper size settings.
2Before sending the job to print, specify the correct...

Reduce the complexity of the print job
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and
complexity of images, and the number of pages in the job.
Make sure the printer has enough memory
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value
1From the home screen, navigate to:
 > Settings > General Settings > Timeouts
2Touch the left or right arrow next to Print Timeout until the desired value appears....

Distorted graphics or pictures
Missing characters
Faded print
Dark print
Skewed lines
Smudges
Streaks
Unexpected characters
White lines in print
Try one or more of the following:
Clear any error messages
Check the display and clear any error messages.
Replace the toner or print cartridge
When the print remains faded, replace the toner or print cartridge.
Clean the scanner glass
The scanner glass may be dirty. Clean the scanner glass with a clean, lint‑free cloth dampened with water.
For more information,...

When the text is light or disappearing:
From the Copy screen, navigate to:
Content > Te x t > 
 > select the appropriate source for the original document being copied > 
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Sharpness > increase the current setting
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Background removal, and then reduce the current setting
From the Copy screen, navigate to:
Advanced Options > Advanced Imaging > Contrast > increase the...

Solving scanner problems
Checking an unresponsive scanner
If your scanner is not responding, then make sure:
The printer is turned on.
The printer cable is securely attached to the printer and the host computer, print server, option, or other
network device.
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension...

The scanner glass may be dirty
Clean the scanner glass with a clean, lint‑free cloth dampened with water. For more information, see
“Cleaning the scanner glass” on page 228.
Adjust the scan resolution
Increase the resolution of the scan for a higher quality output.
Check the quality of the original document
Make sure the quality of the original document is satisfactory.
Check the document placement
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial...

Solving fax problems
Fax and e-mail functions are not set up
The indicator light blinks red until you set up fax and e‑mail. To set up fax and e‑mail, follow these steps:
Note: Before completing these instructions for a printer on a network, make sure the fax cables are
connected.
1From the home screen, navigate to:
 > General Settings > Run initial setup > Ye s > Submit
2Turn the printer 
off, and then turn it back on.
3From the printer control panel, touch your language.
4Touch your country or region,...

Check the telephone wall jack
1Plug a telephone into the wall jack.
2Listen for a dial tone.
3If you do not hear a dial tone, then plug a different telephone into the wall jack.
4If you still do not hear a dial tone, then plug a telephone into a different wall jack.
5If you hear a dial tone, then connect the printer to that wall jack.
Review this digital phone service checklist
The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone
services can be...