Lexmark X 950 User Manual

The printer memory may be full
1Dial the fax number.
2Scan the original document one page at a time.
Can send but not receive faxes
Try one or more of the following:
Load paper
If the tray is empty, then load paper in the tray or feeder.
Check the ring count delay settings
The ring count delay sets the number of times the phone rings before the printer answers. If you have
extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring
service, then keep the...

Make sure the shortcut number is set up properly
Check to make sure the shortcut number has been programmed for the number that you want to dial.
As an alternative, dial the telephone number manually.
Received fax has poor print quality
Try one or more of the following:
Resend the document
Ask the person who sent you the fax to:
Check that the quality of the original document is satisfactory.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Increase the fax...

If you do not know the IP address or host name of the printer, then you can:
View the information on the printer control panel home screen, or in the TCP/IP section under the
Networks/Ports menu.
Print a network setup page or menu settings page and locate the information in the TCP/IP section.
2Click Settings or Configuration.
3Click Device Solutions > Solutions (eSF) > System tab > Log.
4From the Filter menu, select an application status.
5From the Application menu, select an application, and then click...

Make sure the option is selected
From the computer you are printing from, select the option.
For more information, see 
“Updating available options in the printer driver” on page 47.
Paper tray problems
Try one or more of the following:
Make sure the paper is loaded correctly
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure the paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
Reset the printer
Turn the printer off, wait about 10...

Memory card
Make sure the memory card is securely connected to the printer system board.
Cannot detect flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Cannot detect printer hard disk
Make sure the printer hard disk is securely connected to the printer system board.
Internal Solutions Port does not operate correctly
Try one or more of the following:
Check the Internal Solutions Port (ISP) connections
Make sure the ISP is securely connected to the printer...

USB/parallel interface card does not operate correctly
Check the USB/parallel interface card connection
Make sure the USB/parallel interface card is securely connected to the printer system board.
Check the cable
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
Check the paper
Use recommended paper and specialty media. For more information, see the chapter about...

3To u c h  Submit.
Solving print quality problems
If these suggestions do not correct the problem, then contact customer support. You may have a printer part
that requires adjustment or replacement.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and
the software program.
Clipped images
Try one or more of the following:
Check the guides
Move the width and length guides in the tray to the correct positions for...

Shadow images appear on prints
ABCDEABCDEABCDE ABCDE
ABCDE
ABCDE
Try one or more of the following:
Check the paper type and weight settings
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2Before sending the print job, specify the correct paper type setting:
For Windows users, specify the paper type from Print Properties.
For Macintosh users, specify the paper type from...

Check the Toner Darkness setting
Select a lighter Toner Darkness setting:
From the printer control panel Quality menu, change the setting.
For Windows users, change the setting from Print Properties.
For Macintosh users, change the setting from the Print dialog.
The toner cartridge may be worn or defective
Replace the toner cartridge.
Incorrect margins
ABCD
ABCD
ABCD
These are possible solutions. Try one or more of the following:
Check the paper guides
Move the guides in the tray to the correct positions...

Make sure there is no defective toner cartridge
Replace the defective toner cartridge.
Make sure the photoconductor unit is not defective
Replace the defective photoconductor unit.
Make sure the transfer module is not defective
Replace the defective transfer module.
Clean the printhead lenses
1Open the front door, and then the internal cover.
2Locate the printhead wipers.
3Gently pull the printhead wiper out until it stops, and then slowly slide it back into place.
4Clean the remaining three printhead...