Lexmark W850dn User Manual

							62 Disk full
Try one or more of the following:
Press the up or down arrow button until Continue appears, and then press  to clear the message and
continue processing.
Delete fonts, macros, and other data stored on the printer hard disk.
Install a larger printer hard disk.
63 Unformatted disk
Try one or more of the following:
Press the up or down arrow button until Format Disk appears, and then press  to clear the message and
continue printing.
Format the disk.
If the error message remains, the hard disk may be defective and require replacing.
80 Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
84 Insert photoconductor
Install the specified photoconductor to clear the message.
84 Photoconductor low
1Press the up or down arrow button until Continue appears, and then press .
2Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor.
84 Replace photoconductor
The printer will not print any more pages until the photoconductor is replaced.
Replace the specified photoconductor.
84 Photoconductor abnormal
An unacceptable photoconductor has been installed in the device. Replace the photoconductor.
88 Cartridge low
The toner is low. Replace the print cartridge, and then touch Continue to clear the message and continue printing. Troubleshooting151
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							88.yy Replace cartridge
The toner cartridge is exhausted.
1Replace the toner cartridge.
2Press the up or down arrow button until Continue appears, and then press  to clear the message.
88 Replace cartridge to continue
Replace the toner cartridge.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Clearing jams
Jam error messages appear on the printer control panel display and include the area of the printer where the jam
occurred. When there is more than one jam, the number of jammed pages is displayed.
Avoiding jams
The following hints can help you avoid jams:
Paper tray recommendations

Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
Push the tray in firmly after loading paper.
Paper recommendations

Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper. Troubleshooting152
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							Flex, fan, and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per the manufacturers recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path.
A
E
D
B
C
H
G
J
K
F
Troubleshooting153
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							Jam numbersWhat to do
200–202Open Door A, and then remove the jam.
203Open Doors A and E, and then remove any jams.
230Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
231Lower the duplex unit (Door D), and then remove the jam. Open Door A, and then remove the jam.
24xOpen each tray, and then remove any jams.
250
1Remove all media from the multipurpose feeder.
2Flex and stack the media.
3Reload the multipurpose feeder.
4Adjust the paper guide.
280–281Open Door A, and then remove the jam. Lift Door F, and then remove the jam.
282Lift Door F, and then remove the jam.
283Open Door H, and then remove the jam.
284Lower the duplex unit (Door D), and then remove the jam. Open Doors A and E, and then remove any jams.
285–286Open Door H, and then remove the jam.
287–288Open Doors F and G, and then remove the jam.
289Open Door G, and then remove the jam.
200–201 paper jams
1Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching. Troubleshooting154
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							2Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3Close Door A.
202 paper jam
1Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching. Troubleshooting155
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							2Pull the jam up and toward you.
Note: If the jam does not move immediately, stop pulling. Push down and pull the green lever to make it easier
to remove the jam. Make sure all paper fragments are removed.
3Close Door A.
203, 230–231 paper jams
203 paper jam
1
Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching. Troubleshooting156
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							2Open Door E by pushing the release latch and lowering the door.
3Pull the jam up.
4Close Door E.
5Close Door A. Troubleshooting157
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							230 paper jam
1
Open Door D.
2Remove the jam.
3Close Door D. Troubleshooting158
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							4Open Door A by pushing the release latch up and lowering the door.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
5Open Door E by pushing the release latch and lowering the door.
Troubleshooting159
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							6Pull the jam up.
7Close Door E.
8Close Door A.
231 paper jam
1
Open Door D.
Troubleshooting160
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