Lexmark W850dn User Manual
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W850 Users Guide December 2012 www.lexmark.com Machine type(s): 4024 Model(s): 110 Downloaded From ManualsPrinter.com Manuals
Contents Safety information.......................................................................................5 Learning about the printer...........................................................................7 Thank you for choosing this printer!.........................................................................................................7 Finding information about the printer......................................................................................................7 Selecting a location for the printer............................................................................................................8 Printer configurations...............................................................................................................................9 Understanding the printer control panel................................................................................................10 Minimizing your printers environmental impact........................................12 Saving paper and toner...........................................................................................................................12 Saving energy..........................................................................................................................................12 Reducing printer noise............................................................................................................................13 Recycling..................................................................................................................................................14 Additional printer setup.............................................................................15 Installing internal options........................................................................................................................15 Installing hardware options.....................................................................................................................24 Attaching cables......................................................................................................................................26 Verifying printer setup............................................................................................................................27 Setting up the printer software...............................................................................................................28 Setting up wireless printing.....................................................................................................................30 Installing the printer on an Ethernet network........................................................................................35 Changing port settings after installing a new network Internal Solutions Port......................................38 Setting up serial printing.........................................................................................................................39 Loading paper and specialty media............................................................42 Setting the paper size and type...............................................................................................................42 Setting the printer to detect the paper size loaded in a tray..................................................................42 Configuring Universal paper settings......................................................................................................43 Loading the standard or optional 500‑sheet trays..................................................................................44 Loading A5 or Statement paper sizes......................................................................................................46 Loading B5 or Executive paper sizes........................................................................................................46 Loading the 2000‑sheet high capacity feeder.........................................................................................47 Loading the 2,000-sheet dual input trays................................................................................................49 Contents2 Downloaded From ManualsPrinter.com Manuals
Loading the multipurpose feeder............................................................................................................51 Loading letter‑ or A4‑size paper in the short‑edge orientation..............................................................54 Linking and unlinking trays......................................................................................................................55 Paper and specialty media guidelines.........................................................58 Paper guidelines......................................................................................................................................58 Supported paper sizes, types, and weights.............................................................................................60 Printing......................................................................................................65 Printing a document................................................................................................................................65 Printing on specialty media.....................................................................................................................65 Printing confidential and other held jobs................................................................................................69 Printing from a mobile device.................................................................................................................71 Printing from a flash drive.......................................................................................................................72 Printing information pages......................................................................................................................73 Canceling a print job................................................................................................................................74 Supported finishing features...................................................................................................................75 Adjusting toner darkness.........................................................................................................................77 Understanding printer menus....................................................................78 Menus list................................................................................................................................................78 Paper menu.............................................................................................................................................79 Reports menu..........................................................................................................................................88 Network/Ports menu...............................................................................................................................89 Security menu.........................................................................................................................................99 Settings menu........................................................................................................................................102 Help menu.............................................................................................................................................120 Maintaining the printer............................................................................122 Cleaning the exterior of the printer......................................................................................................122 Storing supplies.....................................................................................................................................122 Conserving supplies...............................................................................................................................122 Checking the status of supplies.............................................................................................................123 Ordering supplies..................................................................................................................................123 Replacing supplies.................................................................................................................................125 Moving the printer................................................................................................................................130 Contents3 Downloaded From ManualsPrinter.com Manuals
Administrative support............................................................................134 Finding advanced networking and administrator information.............................................................134 Using the Embedded Web Server.........................................................................................................134 Checking the virtual display...................................................................................................................134 Checking the device status....................................................................................................................135 Setting up e‑mail alerts.........................................................................................................................135 Viewing reports.....................................................................................................................................135 Restoring the factory default settings...................................................................................................136 Troubleshooting.......................................................................................137 Solving basic problems..........................................................................................................................137 Understanding printer messages..........................................................................................................137 Clearing jams.........................................................................................................................................152 Solving printing problems.....................................................................................................................176 Solving option problems........................................................................................................................180 Solving paper feed problems.................................................................................................................183 Solving print quality problems..............................................................................................................184 Contacting customer support................................................................................................................195 Notices.....................................................................................................196 Product information..............................................................................................................................196 Edition notice........................................................................................................................................196 Power consumption..............................................................................................................................200 Index........................................................................................................209 Contents4 Downloaded From ManualsPrinter.com Manuals
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. Disconnect all cords and cables from the printer before moving it. Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Use only the power cord provided with this product or the manufacturers authorized replacement. Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports. This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts. CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Safety information5 Downloaded From ManualsPrinter.com Manuals
CAUTION—SHOCK HAZARD: If you are installing an optional tray after setting up the printer, turn the printer off and unplug the power cord, the USB cable, and the Ethernet cable before continuing. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. Safety information6 Downloaded From ManualsPrinter.com Manuals
Learning about the printer Thank you for choosing this printer! Weve worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site. Were committed to delivering performance and value with our printers, and we want to make sure youre satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better. Finding information about the printer What are you looking for?Find it here Initial setup instructions: Connecting the printer Installing the printer softwareSetup documentation—The setup documentation came with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. Additional setup and instructions for using the printer: Selecting and storing paper and specialty media Loading paper Configuring printer settings Viewing and printing documents and photos Setting up and using the printer software Configuring the printer on a network Caring for and maintaining the printer Troubleshooting and solving problemsUsers Guide and Quick Reference Guide—The guides are available on the Software and Documentation CD. For updates, visit our Web site at http://support.lexmark.com. Instructions for: Connecting the printer to an Ethernet network Troubleshooting printer connection problemsNetworking Guide—Open the Software and Documentation CD, and then look for Printer and Software Documentation under the Pubs folder. From the list of publications, click the Networking Guide link. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help. Click ? to view context‑sensitive information. Notes: Help is automatically installed with the printer software. The printer software is located in the printer program folder or on the desktop, depending on your operating system. Learning about the printer7 Downloaded From ManualsPrinter.com Manuals
What are you looking for?Find it here The latest supplemental information, updates, and customer support: Documentation Driver downloads Live chat support E‑mail support Voice supportLexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then select your product to view the appropriate support site. Support telephone numbers and hours of operation for your country or region can be found on the Support Web site or on the printed warranty that came with your printer. Record the following information (located on the store receipt and at the back of the printer), and have it ready when you contact customer support so that they may serve you faster: Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region: In the US—See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com. In other countries and regions—See the printed warranty that came with your printer. Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard. Provide a flat, sturdy, and stable surface. Keep the printer: –Away from the direct airflow of air conditioners, heaters, or ventilators –Free from direct sunlight, humidity extremes, or temperature fluctuations –Clean, dry, and free of dust Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer8 Downloaded From ManualsPrinter.com Manuals
1 2 3 4 5 1460 mm (18.1 in.) 2640 mm (25.2 in.) 3460 mm (18.1 in.) 4200 mm (7.9 in.) 51724 mm (67.9 in.) Printer configurations Basic model 1 2 3 4 5 1Standard exit bin 2Printer control panel 3Standard tray (Tray 1) 4Standard tray (Tray 2) 5Multipurpose feeder Learning about the printer9 Downloaded From ManualsPrinter.com Manuals
Configured model 1 2 3 4 5 6 7 8 1Bridge unit assembly 2Finisher 3Printer control panel 4Optional 500‑sheet trays (Tray 3 and Tray 4 or 2,000‑sheet dual input trays) 5Standard 500‑sheet trays (Tray 1 and Tray 2) 6Optional 2,000‑sheet high capacity feeder (Tray 5) 7Multipurpose feeder 8Duplex unit Understanding the printer control panel 12 3 45 6 78 9 0# 123 4 56 7 8 9 ItemDescription 1Menu button Opens the menu index Note: The menus are available only when the printer is in the Ready state. Learning about the printer10 Downloaded From ManualsPrinter.com Manuals