Lexmark Optra S 1250 Manual
Have a look at the manual Lexmark Optra S 1250 Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 166 Lexmark manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
195Understanding Printer Messages Understanding Printer Messages Caring for Your Printer Load The printer is requesting paper, envelopes, or other print material from a source it detects is empty. The display shows the following information: On line 1 of the display, the tray name ()whereitexpectsto find the print material is shown. On line 2 of the display, one of the following is shown: : A user-defined name, created using the MarkVision utility, for custom type 1 through 6. The name is truncated to 16 characters. : If the requested type matches the type currently in the tray and the custom type name has not been defined by you, only the paper or envelope size displays. The name is truncated to 16 characters. :Therequestedtypeis a type other than a custom type. The type name is truncated to 9 characters. The requested sizeof paper or envelope is displayed. The size name is truncated to 6 characters. Load the requested size and type in the source. The printer automatically clears the message and continues processing the job. To ignore the request and print on the size installed in the tray, pressSelect. To cancel the current job, pressMenu>orororor
Understanding Printer Messages196 Understanding Printer Messages Caring for Your Printer Load Manual The printer is requesting paper, envelopes, or other print material to be manually fed from the multipurpose feeder. One of the following items displays on line 2: : A user-defined name, created using the MarkVision utility, for custom type 1 through 6. The name is truncated to 16 characters. : If the requested type matches the type currently in the tray and the custom type name has not been defined by you, only the paper or envelope size displays. The name is truncated to 16 characters. :Therequestedtypeis a type other than a custom type. The type name is truncated to 9 characters. The requested sizeof paper or envelope is displayed. The size name is truncated to 6 characters. Load the requested size and type in the source. The printer automatically clears the message and continues processing the job. If the correct size and type is already loaded in the multipurpose feeder, pressGo. To ignore the request and print on the size installed in the tray, pressSelect. To cancel the current job, pressMenu>orororor
197Understanding Printer Messages Understanding Printer Messages Caring for Your Printer Insert The printer is requesting that a tray be inserted so it can continue printing. The message displays when the printer needs to select print material from a missing tray or one of the trays installed below the missing tray. This may happen if you remove trays to fill with print material when a job is printing. represents the missing tray, Tray 1 to Tray 5. To avoid this message, pressStopand wait for the job to stop printing, then remove the trays to fill them. When the message occurs: Insert the requested tray. The message clears from the display and job continues processing. To cancel the current job, pressMenu>orororor
Understanding Printer Messages198 Understanding Printer Messages Caring for Your Printer Remove Paper All Output BinsThe printer determines that all output bins (standard bin or output options) are full since all the bins are linked together as one bin. See “Output Bin Linking” on page 291 for more information about linking bins. Remove the print material from all the output bins and pressGo. Remove Paper The printer determines that all of the output bins in the named linked set are full.represents the linked set bin name. The linked set bin name is truncated to 16 characters. Remove the print material from all the bins in the linked set and press Go. Attendance Message Meaning and Required Action
Solving Printer Problems Chapter Solving Printer Problems199 Caring for Your Printer Solving Printer Problems 8 Sometimes printer problems are very simple to solve. When you have a problem, first make sure that: 1The power cord is plugged into the printer and a properly grounded electrical outlet. 2The printer power switch is On (|). 3The electrical outlet is not turned off by any switch or breaker. 4Other electrical equipment plugged into the outlet is working. 5All options are installed properly. 6Turn the printer power Off (O), wait for about 10 seconds, and then turn the printer On (|).This often fixes the problem. The tables in this chapter define some printing problems and what you can do to resolve them. If the suggested corrective action doesn’t fix the problem, call your service representative.
Solving Printer Problems200 Solving Printer Problems Caring for Your Printer Display Problems Printing Problems ProblemAction Menus Disabled status message appears on the display.The operator panel menus have been disabled. To enable the menus if they are not password protected: Turn the printer off. Press and holdGoandStop, and then turn the printer On (|). Release the buttons whenPerforming Self Testis displayed. If the operator panel menus have been password protected, see your system administrator. Display shows only diamonds or is blank.Turn the printer power Off (O). Wait about 10 seconds. Turn the printer power On (|). The printer should issue thePerforming Self Testmessage. When the test is completed, theReadymessage displays. If the messages do not display, turn the printer power Off (O) and call Lexmark Technical Support. Menu settings changed from the operator panel have no effect.The settings are being overridden by settings in the software application, the printer driver, or the printer utilities. ProblemAction Job prints from a different tray or on the wrong paper.CheckPAPER TYPEin thePA P E R M E N Uon the printer operator panel and in the printer driver. See PA P E R T Y P E o n p a g e 6 5 . Printer does not duplex pages.VerifythatDuplexis selected on the printer operator panel and in the printer driver. Make sure adequate memory is available. Paper does not stack neatly in any output bin.Turn the paper stack over in the tray or multipurpose feeder.
201Solving Printer Problems Solving Printer Problems Caring for Your Printer Print Quality Problems ProblemAction Printing is too light. Check the toner supply. MakesureToner Saveris set toOff. Change thePrint Darknesssetting in theQUALITY MENUfromNormaltoDarker. Ifyouareprintingonanunevenprintsurface, change thePAPER TEXTUREsetting for the paper type you are using in thePAPER MENUtoRough. Verify that the correct print material is being used. To n e r s m e a r s o r print comes off the page.InthePA P E R M E N Ufor the paper type you are using, setPAPER TEXTUREtoRoughand set PA P E R W E I G H TtoHeavy. Verify that the print material is within the printer specifications. If the problem continues, call Lexmark Technical Support. Toner appears on the back of the printed page.Toner is on the transfer roll. To help prevent this, do not load paper that is smaller than the page size of the job to be printed. Open and close the printer upper front door to run the printer through its setup cycle and clean the transfer roll. Replace the fuser cleaner. The fuser cleaner and instructions are included in the box when you purchase a new print cartridge. To n e r f o g o r background shading appears on the page. Check the print cartridge to see if it is installed correctly or change the print cartridge. If the problem continues, change the charge roll. See “Ordering a Charge Roll Kit” on page 250 for more information.
Solving Printer Problems202 Solving Printer Problems Caring for Your Printer Entire page is white.Make sure the packaging material is removed from the print cartridge. See “Removing the Print Cartridge Packaging” on page 12. Check the print cartridge to be sure it is installed correctly. See page 15 for directions. Streaks appear on the page.Check to see if the toner is low. Remove the cartridge. To utilize the remaining toner, shake the cartridge gently. Reinstall the same print cartridge. See page 15 for directions. If you are using pre-printed forms, make sure the ink can withstand temperatures of 212 oC(414oF). Printing is too dark.Change thePrint Darknesssetting in theQUALITY MENUtoNormalorLighter. Macintosh users should make sure the lines per inch (lpi) setting is not set too high in the software appli- cation. Characters have jagged or uneven edges. Change thePrint Resolutionsetting in theQUALITY MENUto600 dpior1200 dpi. TurnPQETin theQUALITY MENUtoOn. If you are using downloaded fonts, verify that the proper installation to the host computer and the fonts are supported by the software application. Image quality is poor.Resolution was automatically reduced. Reduce the complexity of the job or add additional memory. See “Res Reduced” on page 181. ProblemAction
203Solving Printer Problems Solving Printer Problems Caring for Your Printer Part or all of the page is printed in black. Check the print cartridge to see if it is installed correctly.Seepage15fordirections. If the charge roll has been replaced, verify that it has been installed correctly. The job prints, but the left and top margins are incorrect.MakesurePA P E R S I Z Emenu setting is set correctly in thePA P E R M E N U. Make sure the margins are set correctly using the paper size settings in the software application you are using. Check the Print Area menu setting in theSETUP MENU. Set the value toNormal. ProblemAction
Solving Printer Problems204 Solving Printer Problems Caring for Your Printer Option Problems ProblemAction Option does not operate correctly after it is installed.If your printer is an Optra S 1855, make sure the option is marked with a colored circle, indicating that it is compatible with an Optra S 1855. Optional Drawers:Make sure the connection between drawers (250-sheet drawer, 500-sheet drawer, dual 500- sheet drawer, which is standard for the Optra S 2455) or the connection between a drawer and the printer is secure. See “Installing an Optional Drawer” on page 256. Make sure the print material is loaded correctly. See “Loading a Paper Tray” on page 146. Optional Envelope Feeder:Make sure the connection between the envelope feeder and the printer is secure. See “Installing the Envelope Feeder” on page 262. The print material size must be set in both the software application and the printer operator panel. Make sure the envelopes are loaded correctly. See “Loading the Envelope Feeder” on page 265. Duplex Option:Make sure the connection between the duplex option and the printer is secure. If the duplex option is listed in the Installed Options list on the menus setting, but paper jams each time it enters or exits the duplex option, the printer and duplex option may not be properly aligned. See “Installing the Duplex Option” on page 273. Make sure the duplex front access cover is securely installed. Optional Output Expander:Make sure the connection between the optional output expander and the printer is made securely. Make sure the connections between optional output expanders are made securely if you have installed more than one. If the output expanders are listed in the Installed Options list on a menus settings page, but paper jams each time it exits the printer and enters an output expander, the output expander may not be properly inserted. Reinstall each output expander. See “Installing an Optional Output Expander” on page 282.