Lexmark Optra S 1250 Manual
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185Understanding Printer Messages Understanding Printer Messages Caring for Your Printer 35ResSaveOff Deficient MemoryThe printer lacks the memory needed to enableResource Save.This message usually indicates that too much memory is allocated for one or more of the printer link buffers. To e n a b l eResource Saveafter this message displays, either install additional memory or set each link buffer back to the Auto value. Once all link buffers are set to Auto, exit the printer menus to activate link buffer changes. WhenReadydisplays, enableResource Savein theSETUP MENUand modify the link buffers again. PressGoto clear the message. The printer automatically disables Resource Save and continues. 37 Insufficient Collation AreaThe printer memory used to store pages of data is too full to collate therestoftheprintjob. PressGoto clear the message. The printer collates the job in segments. To cancel the current job, pressMenu>orororor
Understanding Printer Messages186 Understanding Printer Messages Caring for Your Printer 38 Memory FullThe printer is processing data, but the memory used to store pages is full. Reduce the complexity of the page and send it to print again. To reduce the complexity of the page: Simplify the print job by reducing the amount of text or graphics onapage. Reduce the print resolution. Delete unnecessary downloaded fonts or macros. Install additional memory. The following button actions are possible: PressGoto clear the message. The printer continues printing the job; however, some data may not print or may not print correctly. To cancel the current job, pressMenu>orororororororor
187Understanding Printer Messages Understanding Printer Messages Caring for Your Printer 52 Flash FullThere is not enough free space in the flash memory card to hold the data that was sent. If the flash is read/write protected, use MarkVision to restore write access. PressGoto clear the message and continue processing. All downloaded fonts and macros not written to flash are deleted. To cancel the current job, pressMenu>orororor
Understanding Printer Messages188 Understanding Printer Messages Caring for Your Printer 54 Standard Serial Error 54 Serial Option x Error 54 Std Par ENA Connection Lost 54 Par x ENA Connection LostA serial interface error is detected (framing or parity) on the standard serial port. This error usually indicates the serial link has not been set up correctly. A serial interface error is detected (framing or parity). x represents an optional serial port 1 through 3. This error usually indicates the serial link has not been set up correctly. When the serial error is displayed, the reporting of other serial errors is suppressed until interface parameters are changed or the printer is turned off. A protocol error is detected on the parallel host interface. When the parallel error is displayed, the reporting of other interface errors is suppressed until interface parameters are changed or the printer is turned off. Check the interface: Verify that the correct cable is used. Make sure the parallel or serial interface parameters (protocol, baud, parity, data bits) are correct. The following button actions are possible: PressGoto clear the message and continue printing the job. The print job may not print correctly. To reset the printer, pressMenu>orororor
189Understanding Printer Messages Understanding Printer Messages Caring for Your Printer 56 Standard Parallel Por t Disabled 56 Parallel Port x DisabledData is sent to the printer across the parallel port, but the parallel port is disabled. When the error is displayed, the reporting of other errors is suppressed until the menus are entered or the printer is reset. MakesuretheParallel Buffermenu item in thePARALLEL MENU is not set toDisabled. PressGoto clear the message. The printer discards any data received on the parallel port. To reset the printer, pressMenu>orororor
Understanding Printer Messages190 Understanding Printer Messages Caring for Your Printer 63 Unformatted DiskThe printer detects an unformatted hard disk during power on. Note: Disk operations are not allowed until the hard disk is formatted. Try the following: Format the hard disk usingFormat Diskin theTESTS MENU. Send the data again. If the error condition remains, the hard disk is defective and must be replaced. PressGoto clear the message. The hard disk is ignored and normal operation continues. 70 - 79messages These numbered messages are reserved for internal network adapter messages. See the CD online document about the printer operator panel for more information. Also, see the documentation that comes with the internal network adapter. 80 Scheduled MaintenanceThe printer requires replacement of routine maintenance items to maintain top performance, and avoid print quality and paper feed problems. The message displays when the printer maintenance counter determines 250,000 pages have printed. These components are in a maintenance kit available from Lexmark. PressGoto clear the message. It is recommended that you have a trained servicer install the maintenance kit components. Failure to replace the maintenance kit items will not interrupt printer operation, but can result in unsatis- factory performance of the printer. For more information, see “Maintaining Your Printer” on page 247. 81 Engine Code CRC FailureMicrocode in the engine flash code module has failed a CRC check. PressGoto clear the message. The microcode data is discarded and must be re-transmitted from the host computer. 88 Toner LowThe toner supply is low. PressGoto clear the message. 200 Paper Jam Remove CartridgeThe printer detects a paper jam under the print cartridge. Open the upper front door, remove the print cartridge, and remove the jammed print material. Reinstall the cartridge and close the door. See “200 and 201 Paper Jam - Remove Cartridge” on page 212 for more infor- mation. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto; however, the Autosetting does not guarantee the page will print. Attendance Message Meaning and Required Action
191Understanding Printer Messages Understanding Printer Messages Caring for Your Printer 201 Paper Jam Remove CartridgeThe printer detects a paper jam under the printer cartridge and further back in the printer. Open the upper front door, remove the print cartridge, and remove the jammed print material. Reinstall the cartridge and close the door. See “200 and 201 Paper Jam - Remove Cartridge” on page 212 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. 202 Paper Jam Open Rear DoorThe printer detects a paper jam behind the printer rear door. Open the printer rear door and remove the jammed print material. Close the printer rear door. See “202 Paper Jam - Open Rear Door” on page 214 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. 230 Paper Jam Check DuplexThe printer detects a paper jam in the duplex option. Remove the duplex front access cover. Remove the jammed print material if it is visible. If not, replace the duplex front access cover. Open the duplex rear door. Remove the jammed print material. Close the duplex rear door. Occasionally, print material may jam as it enters the duplex option. In this case, most of the print material is visible from the rear of the printer. Open the printer rear door and remove the jammed print material. Close the printer rear door. See “230 Paper Jam - Check Duplex” on page 218 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. 24x Paper Jam CheckTrayxThe printer detects a paper jam in the paper path of one of the paper trays. x represents the tray with the jam. Open Tray x and remove the jammed print material. If the tray is difficult to remove, remove the trays above and below this tray to access the jammed print material. See “24x Paper Jam - Check Tray x” on page 224 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. 250 Paper Jam Check MP FeederThe printer detects a paper jam in the multipurpose feeder. If the paper is visible from the front of the multipurpose feeder, pull it out. If only a small portion is visible, open the upper front door, remove the print cartridge, and remove the jammed print material. Reinstall the cartridge and close the door. See “250 Paper Jam - Check MP Feeder” on page 234 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. Attendance Message Meaning and Required Action
Understanding Printer Messages192 Understanding Printer Messages Caring for Your Printer 260 Paper Jam Check Env FeederThe printer detects a paper jam in the envelope feeder. If the envelope is visible from the front, move the envelope weight, remove the stack of envelopes, and pull the jammed envelope straight out. If only a small portion of the envelope is visible, pull the envelope feeder straight out of the printer and set it aside. Open the printer upper front door. Pull the envelope out. If the envelope is still difficult to remove, you may have to remove the print cartridge to release the envelope. Reinstall the print cartridge, if it was removed. Close the upper front door. Reinstall the envelope feeder. See “260 Paper Jam - Check Env Feeder” on page 234 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto. 27x Paper Jam Check Bin xThe printer detects a paper jam in an output option. x represents the output option with the jam. If the print material is visible from the front of an output option tray, pull it straight out. If only a portion of the print material is visible from the output expander, open the output expander rear door. Remove the jammed print material. Close the rear door. If the print material is not visible, it is jammed between two output expanders. Open the rear doors for both output expanders, and remove the print material. See “27x Paper Jam - Check Bin x” on page 238 for more information. PressGoto resume printing. The printer prints a new copy of the page that jammed ifJam Recoveryis set toOnorAuto(forAuto,if memory is available). 900—999 Service messagesThese service messages indicate printer failures that may require service. Turn the printer Off (O), wait for about 10 seconds, and then turn the printer On (|). If the error recurs, write down the error number, the problem, and a detailed description. Call for service. Attendance Message Meaning and Required Action
193Understanding Printer Messages Understanding Printer Messages Caring for Your Printer Change The printer is requesting different print material than what has been loaded in the tray or set in the Paper Size or Paper Type menus. The display shows the following information: On line 1 of the display, the tray name ()whereitexpectsto find the print material is shown. On line 2 of the display, one of the following is shown: : A user-defined name, created using the MarkVision utility, for custom type 1 through 6. The name is truncated to 16 characters. : If the requested type matches the type currently in the tray and the custom type name has not been defined by you, only the paper or envelope size displays. The name is truncated to 16 characters. :Therequestedtypeis a type other than a custom type. The type name is truncated to 9 characters. The requested sizeof paper or envelope is displayed. The size name is truncated to 6 characters. Load the requested size and type in the source. The printer automatically clears the message and continues processing the job. To ignore the request, and print on the size and type installed in the tray, pressSelect. To cancel the current job, pressMenu>orororor
Understanding Printer Messages194 Understanding Printer Messages Caring for Your Printer Reattach Envelope Feeder Check Duplex Connection Reattach Output Bin x CheckTrayx Connection Check Output Bin ConnectionThe printer has lost communication with one of the following: Optional envelope feeder Duplexoption Optional output expander (x represents 1 through 3 depending on the number of optional output expanders installed) Standard or optional trays (x represents trays 2 through 5 depending on how many trays are installed) Communication may be lost in the following ways: The device was removed from the printer, for example, some options are removed to clear paper jams. Thedevicemaystillbeattachedtotheprinter,butmaynotbefully connected or may be experiencing a hardware failure. If one of these messages is displayed: Reestablish communication if the device is removed or not fully connected by reinstalling the device. When the device is recognized by the printer, the message is cleared. In case of a hardware failure, turn the printer off and back on. If the error recurs, turn the printer off, remove the device, and call for service. Close Door or Insert CartridgeThe upper front door is open or the print cartridge is not installed. Close the door or install the print cartridge, then close the door. Close Duplex Rear DoorThe duplex rear door is open. Close the duplex rear door. The printer clears the message and continues. Attendance Message Meaning and Required Action