Konica Minolta magicolor 5670EN User Manual

Clearing Media Misfeeds 217
Staple Finisher (Case 2)
If the media can be seen from the sub output tray, follow the procedure 
described below to remove the misfed media.
1Open the finisher cover.
2Carefully pull out the misfed 
media.
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Clearing Media Misfeeds 218
Staple Finisher (Case 3)
If the media misfeed occurred in the center section of the staple finisher, fol-
low the procedure described below to remove the misfed media.
1Open the finisher cover.
2Clockwise turn the knob on the 
inside until the media is fed into 
the main output tray.
3When the media is fed into the 
main output tray, lift up the sub 
output tray, and then slowly pull 
out the media.
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Clearing Media Misfeeds 219
Clearing Jammed Staples
If the staples are jammed, follow the procedure described below to remove 
the jammed staples.
1Open the stapler cover.
2Pull out the stapling unit.
3Pull out the stapler.
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Clearing Media Misfeeds 220
4Push up the guide for the staple 
cartridge, and then remove any 
jammed staples.
5Return the guide to its original 
position, and then install the sta-
pler.
6Install the stapling unit.
7Close the stapler cover.
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Solving Problems with Media Misfeeds 221
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked, 
repaired, or cleaned. Repeated misfeeds may also happen if you’re 
using unsupported print media.
Symptom Cause Solution
Several 
sheets go 
through the 
printer 
together.The front edges of 
the media are not 
even.Remove the media and even up the 
front edges, then reload it.
The media is moist 
from humidity.Remove the moist media and replace it 
with new,...

Solving Problems with Media Misfeeds 222
Media is 
misfeeding.The media is not cor-
rectly positioned in 
the tray.Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets 
in the tray exceeds 
the maximum 
allowed.Remove the excess media and reload 
the correct number of sheets in the 
tray. 
The media guides are 
not correctly adjusted 
to the media size.Adjust the media guides in the tray to 
match the size of the media.
Warped or wrinkled 
media is loaded in the...

Solving Problems with Media Misfeeds 223
Media is 
misfeeding.Transparencies have 
collected static elec-
tricity in the tray.Remove the transparencies and load 
them in the tray one sheet at a time. 
Do not fan transparencies before load-
ing them. 
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use KONICA MINOLTA approved 
media.
See “Media Specifications” on page 
108.
The media roller is 
dirty.Clean the media supply roller.
For more details, refer to “Media Roll-
ers” on...

Solving Other Problems 224
Solving Other Problems
For details on consumables, access www.q-shop.com.
Symptom Cause Solution
Printer 
power is not 
on.The power cord is not 
correctly plugged into 
the outlet.Turn off the printer, confirm that the 
power cord is correctly plugged into the 
outlet, and then turn on the printer.
Something is wrong 
with the outlet con-
nected to the printer.Plug another electrical appliance into 
the outlet and see whether it operates 
properly.
The power switch is 
not...

Solving Other Problems 225
You can’t 
print the con-
figuration 
page.The tray is empty. Check that at least Tray 1 is loaded 
with media, in place, and secure.
The printer’s covers 
aren’t closed 
securely.Make sure the covers are closed 
securely. Close all covers gently to 
avoid jarring the printer. Make sure the 
waste toner bottle and toner cartridges 
are installed correctly.
There is a media 
misfeed.Clear the media misfeed.
Images can-
not be 
printed from 
the digital 
camera.The digital camera...

Solving Other Problems 226
Printing 
takes too 
much time.The printer is set to a 
slow printing mode 
(for example, thick 
stock or transpar-
ency).It takes more time to print on special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The printer is set to 
Energy Saver mode.It takes time for printing to start in 
Energy Saver mode. If you do not want 
to use this mode, disable it. (
SYS 
DEFAULT MENU/ENERGY SAVER
 
menu)
The job is very com-
plex.Wait....