Konica Minolta magicolor 4695MF User Manual

Solving Other Problems 277
Printing 
takes too 
much time.The machine is set to 
a slow printing mode 
(for example, thick 
stock or transpar-
ency).It takes more time to print with special 
media. When using regular paper, 
make sure that the media type is set 
properly in the driver.
The machine is set to 
power saving mode.It takes time for printing to start in 
power saving mode.
The job is very com-
plex.Wait. No action needed.
There is not enough 
machine memory.Install the optional memory to...

Solving Other Problems 278
Not all pages 
print.A different user acci-
dentally canceled the 
job.Try printing the remaining pages.
The tray is empty. Check that the tray is loaded with 
media, in place, and secure.
A document is printed 
with an overlay file 
which has been cre-
ated by an unsuit-
able printer driver.Print the overlay file using a suitable 
printer driver.
Some parts 
of the image 
are lost with 
2in1 (4in1) 
copying.When printing enve-
lopes, the zoom ratio 
was specified, and 
then...

Solving Other Problems 279
You are 
experienc-
ing duplex 
problems.Media or settings are 
not correct.Make sure that you are using correct 
media. 
„See “Specifications” on page 108. 
Also, refer to 
http://printer.konicaminolta.com 
for a complete list of currently 
approved media.
„Do not duplex custom-sized media, 
envelopes, labels, postcards, thick 
stock, letterhead, glossy media, or 
transparencies. 
„Make sure that you have not mixed 
media types in the tray.
In the Windows printer driver...

Solving Other Problems 280
Booklet Left 
and Right 
Binding out-
put is incor-
rect.Both the printer driver 
and the application 
have been set for col-
lation.For Booklet Left Binding and Booklet 
Right Binding, choose Collate only in 
the printer driver’s Basic Tab. Do not 
set collation in the application.
You hear 
unusual 
noises.The machine is not 
level.Place the machine on a flat, hard, level 
surface.
The tray is not 
installed correctly.Remove the tray that you are printing 
from and reinsert...

Solving Other Problems 281
Some areas 
of the 
scanned 
image are 
missing.Acrobat 8 (Macintosh 
version) is used for 
scanning the image.With the Acrobat Scan setting, turn off 
the OCR and Filtering functions.
The 
web-based 
utility cannot 
be accessed.The PageScope Web 
Connection Adminis-
trators password is 
incorrect.The PageScope Web Connection 
Administrator password has a 0-char-
acter minimum and an 16-character 
maximum. For details of the 
PageScope Web Connection adminis-
trator password,...

Solving Other Problems 282
The hard 
disk was 
automati-
cally format-
ted.The hard disk was 
full.When the control panel displays HDD 
NEAR FULL, delete print jobs and 
resources (fonts, forms, etc.) which 
were saved on the hard disk using 
Download Manager or PageScope 
Web Connection.
The Com-
pactFlash 
card was 
automati-
cally format-
ted.The CompactFlash 
card was full.When the control panel displays MEM-
ORY CARD NEAR FULL, delete 
resources (fonts, forms, etc.) which 
were saved on the memory...

Solving Problems with Printing Quality 283
Solving Problems with Printing Quality
Symptom Cause Solution
Nothing is 
printed, or 
there are 
blank spots 
on the 
printed page.One or more of the 
toner cartridges may 
be defective.Remove the toner cartridges and 
check if any is damaged. 
One or more of the 
imaging units may be 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
The media is moist 
from humidity.Adjust the humidity for media storage. 
Remove the moist...

Solving Problems with Printing Quality 284
Image is too 
light; there is 
low image 
density.Laser lens is dirty. Clean the laser lens.
The copy density is 
set too light.Select a darker copy density.
The media is moist 
from humidity.Remove the moist media and replace 
with new, dry media.
There is not much 
toner left in the car-
tridge.Replace the toner cartridge.
One or more of the 
toner cartridges may 
be defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it....

Solving Problems with Printing Quality 285
Image is 
blurred; 
background 
is lightly 
stained; 
there is 
insufficient 
gloss of the 
printed 
image.One or more of the 
toner cartridges may 
be defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
One or more of the 
imaging units may be 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
The original glass is 
dirty.Clean the original glass. For details, 
refer to “Cleaning the...

Solving Problems with Printing Quality 286
One or more of the 
imaging units is 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
There is 
insufficient 
fusing or the 
image 
comes off 
when 
rubbed.The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media. 
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use KONICA MINOLTA-approved 
media. See “Specifications” on page 
108.
Also, refer to...