Konica Minolta magicolor 4695MF User Manual

Solving Problems with Printing Quality 287
Abnormal 
areas (white, 
black, or 
color) appear 
in a regular 
pattern.The laser lens is dirty. Clean the laser lens.
A toner cartridge may 
be defective.Remove the toner cartridges with the 
color causing the abnormal image. 
Replace it with a new toner cartridge.
One or more of the 
imaging units is 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
Image 
defects.The laser lens is dirty. Clean the laser lens.
A toner...

Solving Problems with Printing Quality 288
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance sheet. Colors are 
not register-
ing properly; 
colors are 
mixed or 
have 
page-to-pag
e variation.Gradations are not 
adjusted correctly.Set 
MACHINE SETTING/CALI-
BRATION
 in the UTILITY menu to 
ON, and then perform the AIDC color 
calibration. For details, refer to...

Status, Error, and Service Messages 289
Status, Error, and Service Messages
Status, error, and service messages are displayed in the message window. 
They provide information about your machine and help you locate many prob-
lems. When the condition associated with a displayed message has changed, 
the message is cleared from the window.
Status Messages
This message... means... Do this...
ACCEPTEDThe settings were applied. No action needed.
DATA RECEIVINGThis machine is receiving 
data.
ENERGY SAVEThe...

Status, Error, and Service Messages 290
Error Messages
For details on fax error messages, refer to the Facsimile User’s Guide 
on the Documentation CD/DVD.
PRINT WAITINGThe machine is waiting to 
print.
PRINTINGThe machine is printing.
SEARCHINGThe machine is searching 
data.
SCANNINGThe machine is scanning 
the document.
Warming UpThe machine is warming up 
or AIDC is being per-
formed.
This message... means... Do this...
2-SIDED SCAN SETTING
SET ORIGINAL TO ADFRThe document is not 
loaded into the ADF...

Status, Error, and Service Messages 291
PC CONNECTION FAILEDWhile data was 
being sent in Scan 
mode, the connec-
tion to the computer 
was interrupted.Check the connection 
with the computer and 
the scanner driver sta-
tus, and then try send-
ing the data again.
COMMUNICATION ERROR
USB MemoryWhile data was 
being sent in Scan 
mode, the connec-
tion to the USB 
memory device was 
interrupted.Check the connection 
to the USB memory 
device, and then try 
sending the data 
again.
COMMUNICATION ERROR
xxx...

Status, Error, and Service Messages 292
ILLEGAL
MEMORY CARDAn incompatible 
CompactFlash card 
is installed.Install a compatible 
CompactFlash card.
INCORRECT
HDDA hard disk drive 
that was formatted 
with a different 
machine has been 
installed.Format the hard disk 
with this machine, or 
install a hard disk drive 
formatted with this 
machine.
INCORRECT
MEMORY CARDA CompactFlash 
card that was for-
matted with a differ-
ent machine has 
been installed.Format the 
CompactFlash card 
with this machine,...

Status, Error, and Service Messages 293
INCORRECT PAPER SIZEThe paper size set 
in the tray is not cor-
rect.Follow the message 
and replace the paper.
JOB CANCELEDWhile a document 
was being scanned 
from the original 
glass in Scan mode, 
more than one 
minute had passed 
after the first page 
of the document 
was scanned or the 
data could not be 
sent. Therefore, the 
scan job was auto-
matically canceled.Turn the machine off, 
and then, after waiting 
a few seconds, turn it 
on again. When send-
ing...

Status, Error, and Service Messages 294
MEMORY FULLThe machine has 
received more data 
than can be pro-
cessed with its inter-
nal memory.Turn the machine off, 
and then, after a few 
seconds, turn it on 
again. Decrease the 
amount of data to be 
printed (for example, 
by decreasing the res-
olution), and then try 
printing again.
NO DUPLEX PAPER
CLOSE DUPLEX FUNC.
OR CHANGE PAPER SIZEDuplex (dou-
ble-sided) printing is 
specified, but paper 
with a size incom-
patible with duplex 
(double-sided)...

Status, Error, and Service Messages 295
NOT INSTALLED I-UNIT
CHECK xThe indicated imag-
ing unit is not 
installed.Install the indicated 
imaging unit.
NOT INSTALLED TONER
CHECK xThe indicated toner 
cartridge is not 
installed.Install the indicated 
toner cartridge.
NOT REGISTEREDNo speed dial desti-
nation or group dial 
destination is regis-
tered.Directly type in the 
destination address for 
the scan data, or regis-
ter a speed dial desti-
nation or group dial 
destination and try 
specifying the...

Status, Error, and Service Messages 296
SCANNER MOTION ERROR
CHECK SCANNER LOCKThe scanner is 
locked.Move the scanner lock 
lever to  , and then 
turn the machine off, 
then on again. For 
details, refer to 
“Unlocking the Scan-
ner” on page 248.
SCANNER UNIT OPEN
CLOSE SCANNER UNITThe scanner unit is 
open.Close the scanner unit.
SERVER MEMORY FULL
SMTP ServerThe memory of the 
SMTP server has 
become full.Free up some space 
on the disk, for exam-
ple, by contacting your 
server administrator.
THE...