Konica Minolta bizhub C35 User Manual

Solving Problems with Printing Quality 13-36
Image 
defects.The laser lens is dirty. Clean the laser lens.
A toner cartridge may 
be leaking.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
A toner cartridge may 
be defective.Remove the toner cartridge with the 
color causing the abnormal image.
Replace it with a new toner cartridge.
One or more of the 
imaging units may be 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
Lateral...

Solving Problems with Printing Quality13-37
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.Colors are 
not register-
ing properly; 
colors are 
mixed or 
have 
page-to-pag
e variation.Gradations are not 
adjusted correctly.Set [Print Settings]/[Quality Settings]/
[Gradation Adjustment]/[Tone Calibra-
tion] in the [Admin Settings] menu to 
[ON], and then perform the AIDC color 
calibration. For details, refer to...

Status, error and service messages 13-38
Status, error and service messages
Various status, error and service messages appear in the touch panel of the 
control panel. They provide information about the machine and help you 
locate problems that may have occurred. Check the message that appears, 
and then perform the necessary steps.
Status messages
Message Cause Solution
[Initializing] The machine was 
turned on.No action is required.
[Restarting] The machine is being 
restarted.
[Enter Power Save mode]...

Status, error and service messages13-39 Error messages
Warning messages
Message Cause Solution
[Unable to collate.]
[Prints one set only.]There is not enough 
space available on the 
hard disk for collated 
printing.After one copy is 
printed, the error is can-
celed.
[HDD is low on disk 
space.]
[Delete unneeded file.]There is too little 
space available on the 
hard disk.Delete downloaded 
fonts. Otherwise, initial-
ize the hard disk.
[Replace imaging unit.]
[Replace imaging unit.]
[x]The time to...

Status, error and service messages 13-40
[Toner is low.]
[Prepare new toner 
cartridge.]
[x]The time to replace 
the toner cartridge is 
near.Prepare the new toner 
cartridge.
[Replace imaging unit 
soon.]
[Prepare new imaging unit.]
[x]The time to replace 
the imaging unit is 
near.Prepare the new imag-
ing unit.
[Replenish paper]
[Replenish paper.]
[Trayx]There is no paper in 
the paper tray.
Appears when [Paper 
Empty] ([Admin 
Settings]) is set to 
[ON]. For details, refer 
to “[Paper Empty]” on...

Status, error and service messages13-41
Operator messages
[The USB device is 
invalid.]
[Disconnect USB device.]An incompatible USB 
device is connected to 
the USB HOST port.Disconnect the USB 
device from the USB 
HOST port.
[IEEE802.1x Auth. failed]
[Please reboot.]IEEE 802.1X port 
authentication timed 
out.Turn the machine off, 
then on again.
[IEEE802.1x 
Authenticating]
[Please wait.]IEEE 802.1X port 
authentication is being 
performed.If authentication is suc-
cessful, the message is 
cleared.
If...

Status, error and service messages 13-42
[Toner Cartridge Missing]
[install toner cartridge and 
close all doors.]No toner cartridge is 
installed. Otherwise, a 
toner cartridge 
incompatible with the 
machine has been 
installed.Install the correct toner 
cartridge.
[Waste Toner Box Full]
[Replace waste toner box 
by following the instruc-
tion.]The waste toner bottle 
is full.Replace the waste 
toner bottle.
[Replace Imaging Unit]
[Open front door and 
replace imaging unit by 
following the...

Status, error and service messages13-43
[Replenish paper]
[Replenish paper in Tray x 
or select other paper tray.]There is no paper in 
the paper tray 
selected for printing. 
(when [Auto Tray 
Switching] is set to 
[OFF])Load paper into the 
specified paper tray.
[Paper Size/Type 
Mismatch]
[Load the following paper in 
tray x.]
[Paper : xxxxx     xxxxx]The type and size of 
the paper loaded into 
all of the paper trays 
are different. (when 
[Auto Tray Switching] 
is set to [ON])Load the specified...

Status, error and service messages 13-44
[Check Scanner Lock 
Lever]
[Unlock the scanner lock 
lever.]The scanner is locked. Cancel the job.
Unlock the scanner.
For details, refer to 
“Unlocking the Scan-
ner” on page 13-3.
[Place Original on Glass]
[Unable to scan from ADF 
with this original size.]The selected 
document size cannot 
be scanned from the 
ADF.Place the document on 
the original glass if it 
has a size that cannot 
be scanned from the 
ADF.
[Place Original on ADF]
[Place originals on the...

Status, error and service messages13-45
[Memory Full (Scan)]
[Insufficient memory.]
[The job is cancelled.]The memory capacity 
is insufficient. 
Otherwise, the SSD 
storage area is 
insufficient.Cancel the job.
[HDD Capacity Over]
[Insufficient HDD capacity.]
[Delete unnecessary file.]
[The job is cancelled.]There is not enough 
space available on the 
hard disk.Delete any unneces-
sary files.
Cancel the job.
[Document Registration 
Limit Over]
[Saved documents in folder 
reached limit.]
[The job is...