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Inter-Tel Imx/Gmx 416/832 Installation Manual

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Page 291

FEImmEs Issue 1. November 1994 INTER-TELPRACTICES 
lMX/GMX 416/832 INSTALLATION & MAINTENANCE 
7. AUTOMATIC CALL ACCESS 
(KEYSETS ONLY) 
7.1 This feature allows a keyset user to determine the 
way incoming calls are answered. Feature codes are en- 
tered by the users to select the type of call access. The 
four variations are as follows: 
The user hears intercom dial tone when the handset 
is lifted and must press a call or individual trunk key 
(or the ANSWER key) to access an outside call, or 
press...

Page 292

INTER-TELPRAcTIcE!3 
IM.X/GMX 416/832 INSTALLATION & MAINTENANCY 
8. MUSIC-ON-HOLD AND 
BACKGROUND MUSIC 
8.1 The Music-On-Hold feature not only makes wait- 
ing on hold as pleasant as possible, but it assures the 
holding party that the call is still connected. 
8.2 Keyset users can choose to listen to background 
music by entering the Background Music feature code 
(313)orpressingtheMUSICkey.Theprimaryattendant 
can enable background music for the optional external 
paging speakers by entering a...

Page 293

FEATURES Issue 1, November 1994 INTEB-TELPBACTICES 
IMX/GMX 416/832 INSTALLWION & MAINTENANCE 
9. SIGNALS AND TONES 
9.1 There are several distinct signals and tones on the 416/832 System. The installer can choose to use these tones 
(pure system tones), or dial tones and busy tones similar to those of the telephone company (standard tones), by select- 
ing an option in the database (see PROGRAMMIN G page 5-69). 
A. RINGSIGNALS 
9.2 The system signals and tones generated by the ringer or keyset speaker...

Page 294

INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION % MAINTENANCE FEATURES Issue 1. November 1994 
NOTE FOR SINGLELINE SET USERS: When 
the procedures tell you to hookflash, quickly press 
and release the hookswitch. If you press the 
hookswitch to hang up, hold it down until the SL 
Hookflash Maximum timer expires (default value is 
0.7 sewnds); otherwise, the system recognizes it as 
a hookflash. If using an SLI or ESLS, use the 
FLASH key to perform a hookflash. If using an 
HSLS, you do not need to...

Page 295

FmwuREs Issue 1, November 1994 INTER-TELPRACTICES lMX/GMX 416/832 INSTALLATION & MAINTENANCE 
10.11 
SET.. 
10.12 
If you hear repeating double tones (private call), 
lift the handset, or press the SPKR or IC key to 
respond handsfree. (Display keysets show IN- 
TERCOM CALL FROM FX XXXX [or user 
name] to identify the source of the call. The 
source identification remains onthe display until 
the user answers the call.) 
TORECEIYEANlNlERCObffXLLONASLNGLE-LINE 
When you hear repeating double tones, lift...

Page 296

INTER-TELPRACTICES 
IMX/GMX 416/832 INS‘MLLATION & MAINTENANCE FEATURES 
Issue 1. November 1994 
C. INTERCOM CAMP ON AND BUSY 
STATION CALLBACK (QUEUE) 
Camp On 
10.14 When 
a station user calls a busy station or hunt 
group, the system sends a busy signal. The caller can 
wait off hook to camp on (after the Camp-On timer cx- 
pires) and hear music while waitinguntil the called sta- 
tion is available. The system periodically sends call 
waiting signals to the busy station(s). Up to 415 stations 
(831 in...

Page 297

FEATmEs Issue 1. November 1994 INTER-TELPRACTICES 
IMX/GMX 416/832 INS’WLLATION & MAINTKNANCE 
ll. INTER-STATION MESSAGES 
11.1 If a station is busy, there is no answer, or it is in 
do-not-disturb, intercom callers may leave a message 
waiting indication. The called station’s MSG key 
flashes (and display keysets show the message source). 
There are two message options: 
Have the called party return your call. (Display 
keysets show the source of the message.) When the 
called party responds to the...

Page 298

INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATXON & MAINTENANCE PEA- 
Issue 1, November 1994 
Canceling A Message Waiting Indication That You 
Left 
11.11 
Occasionally, you may wish to cancel a message 
waiting indication that you left before the station user 
responds to the message. If the message was left with the 
station’s message center, you cannot cancel the message 
waiting indication; only the message center can cancel 
the message using the procedure outlined below. 
11.12...

Page 299

INTER-TELPRACTICRS 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
Viewing Waiting Messages 
1l.17 
To VL5WRECEIKWMESTAGESATA DISPLWKEYSEE 
(1) If your MSG key is flashing, one or more mes- 
sages are waiting. While on hook, press the MSG 
key repeatedly to view waiting messages. 
(2) 
If ahid you can answer or cancel a message 
while it is displayed. 
Alternate Message Source 
11.18 
The Alternate Message Source feature was de- 
veloped to enable a voice mail system to leave messages 
through a station or...

Page 300

INTER-TELPRACTICES 
IMX/GIk5C 416/832 INS~TION & MAINTENANCE FmmuREs 
Issue 1, November 1994 
I 
I 
12. OFF-HOOK VOICE ANNOUNCE 
(OHVA) 
12.1 The Off-Hook Voice Announce (OHVA) feature 
allows an intercom caller (either single-line or keyset) 
to establish voice contact with the called keyset user, 
even though the user already has a call in progress on the 
handset. The called keyset user can then talk freely on 
both connections, using the handset for the original call 
and the speakerphone for the...
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