Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

INTER-TELPRACTICESIMX/GMX 256 INS’lALLATION & MAINTENANCE
FIGURE 4-2.SMDA ACCOUNT CODE REPORT FORMAT
Detailed Account Code Report0O:OO Man-Ol-Jan-1990
Data Collection Period Began
0O:OO Mon-Ol-Jan-1990
Inter-Tel 256Report by Account Code
Reports listed by Account Number
l-. Account Code [number or overflow record]
Total Number of Calls Handledx,-r==Number of Incoming 
CalisX=,X=Number of Outgoing Calls=,=Total Duration 
of,Calls HandledH,HHH:MM:SSDuration of Incoming Calls
HHH:MM:SS
Ave. Duration of...

INTER-TELPRACTICESIMJUGMX 256 INSTALLATION & MAINTENANCE
FIGURE 4-3.SMDA SUMMARY REPORT FORMAT
Station Message Detail Accounting0O:OO Mon-Ol-Jan-1990
Data Collection Period Began0O:OO Mon-Ol-Jan-1990
Inter-Tel 256
System Summary Report
Total Number of Calls
XI==,==Number of Incoming Calls==I==Number of Outgoing Calls=X,=Number of 
Transfers/RetiallsX=,X=Average Answer TimeH:MM:SS
Number of Unanswered Calls=,=Average Ring Time -- UnansweredH:MM:SSTotal Duration of Calls
Duration of Incoming CallsAve....

INTER-TELPRACTICESlMX/GMX 256 INSTALLATION & lWUNTENANCEFEATmEsIssue 1, November 1994
FIGURE 4-3.SMDA SUMMARY REPORT FORMAT (CONT’D)
Station Message Detail Accounting0O:OO Mon-Ol-Jan-1990
Data Collection Period Began0O:OO Mon-Ol-Jan-1990
Inter-Tel 256
Summary Report for Tenant
Tenant 01: [tenant name]
Total Number of Calls Handled
x,-t=
Number of Incoming CallsxXx,=
Number of Outgoing CallsxXx,=
Total Duration of Calls HandledH,HHH:MM:SSDuration of Incoming Calls
HHH:MM:SS
Ave. Duration of Incoming...

FEATURESIssue 1, November 1994INTER-TELf PRACTICESIMX/GMX 256 INS-TION & MAINTENANCE
FIGURE 4-4.SMDA DETAILED REPORT FORMAT-“;
$Station Message Detail Accounting 
0O:OO Mon-Ol-Jan-1990
Data Collection Period Began0O:OO Mon-Ol-Jan-1990
Detailed System Reportor, Detailed Report for Tenant
or, Detailed Report for Tenant/Department
Sorted by Total Cost
1. Station Circuit 
XX.Y. EXXX {user name]Total Cost of Calls Handled
$X,xXx.xX
Cost of Incoming Calls
$XXX.XXAve. Cost of Incoming Calls
$XX.XX
Cost of...

INTER-TELPRACTICESIM.X/GMX 256 INSTALLATION & MAINTENANCE
FIGURE 4-4.
SMDA DETAILED REPORT FORMAT (CONT’D)Station Message Detail Accounting 
0O:OO Mon-Ol-Jan-1990
Data Collection Period Began0O:OO Mon-Ol-Jan-1990
Inter-Tel 256
Detailed Report for Tenant/Department
Listed by Station Number
Tenant 01: [tenant name]
Department 01: [department name]
1. Station Circuit XX.Y EXXX [user name]Total Number of Calls Handled
x,xXx,xXxNumber of Incoming Calls=,=
Number of Outgoing Calls=,=Total Duration of Calls...

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION % MAINTENANCE
FIGURE 4-4.SMDA DETAILED REPORT FORMAT (CONT’D)’ -ajjStation Message Detail Accounting 
0O:OO Mon-Ol-Jan-1990
Data Collection Period Began0O:OO Mon-Ol-Jan-1990
Detailed Report for Selected CO TrunksCO Trunks Listed by Circuit Number
1. CO Circuit XX.YTotal Number of Calls
xl-I=Number of Incoming CallsxXx,=Number of Outgoing Calls
=,=Average Answer TimeH:MM:SS
Number of Unanswered Calls=,=Average Ring Time -- Unanswered
H:MM:SS
Total Duration of...

lNrER-TELPRACTIcESI.MX/GMX 256 INSTALLATION & MAINTENANCE
C.STATION MESSAGE DETAIL
RECORDING (SMDR)
36.14Station 
Message Detail Recording (SMDR) is a
system feature that provides a detailed record of outgo-
ing calls and can include incoming calls. An outgoing
call lasting longer than the programmed Valid Call timer
is recorded; however, if the call was transferred to a sta-tion or placed on hold, the Valid Call timer is not
checked and the call is recorded. The Valid Call timer
does not affect incoming...

INTER-TELPRArnCES
IMX/GMX 256 INSTALLATION & MMNTENANCE
FIGURE 4-5.SMDR REPORT FORMAT--?
.,>TYP 
EXW USRNAMETRUNK DIALEDDIGITSSTARTELPST COST ACCTCODE
XxXxXx
W3RNAM.E
TRUNK
DIALED
DIGITS
START
ELPST
COSTACCT
CODEAAAAAAA 
xX.xxx. . . . . . . . . . . . . . xxHHMM HH:MM $xx.xxxxmaxxx
Call type abbreviations for:
l Inwmingcalls (IN)
.outgoing local calls (LOC)
0Outgoing “free” calls (000)lSevendigit outgoing toll calls 
07)
0Ten-digit outgoing toll calls (TlO)
0 Operator-assisted/international calls (I’DI)...

INTER-TELPRACIKESIh4X/GMX 256 INSTALLATION & MAINTENANCEFEA-Issue 1, November 1994
D.SYSTEM ERROR REPORTING
36.23The system has a selfdiagnostic feature that
checks for minor and major faults within the central andperipheral equipment. When a failure is detected, the
software determines the impact of the problem and clas-
sifies it as a major or minor alarm. A major 
alann re-
quires immediate attention 
from service personnel; the
system is not operable. A minor alarm can be as simple
as a loose printer...

INTER-TELPRACTICESIMX/GMX 256 DWTALLATION & MAINTENANCEPROGRAMMINGIssue 1, November 1994
PROGRAMMING
coNmNTlsPAGE1. Introduction........................................................5-3
A System Software Packages........................................5-3
B.Plan The Programming Session....................................53
2.System Set-Up For Programming......................................5-3
.
Initial Installation Of Stand-Alone/Remote Software..................5-4
B.Upgrading A 256 System Database...