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Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

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Page 241

JNTER-TELPBACTICESIMXGMX 256 INSTALLATION 81 MAINTENANCEFEATmm3Issue 1, November 1994
14. PLACING CALLS ON HOLD
14.1There are several ways to place intercom and
outside calls on hold. While on hold, the caller hears
music (if equipped). There are five hold applications in
the 256 System:Individual hold places the call on hold at one sta-
tion. It can then be picked up directly at that station
or it can be picked up at another station using the Re-
verse Transfer feature.System hold places the call on...

Page 242

FEA-Issue 1, November 1994INTER-TELPRACTICESlMX/GMX 256 INSTALLATION % MAINTENANCE
C. 
CONSIJLTATION HOLD
14.7 
To USE CONS-ON HOW (SINGLE-Llm SETS
ONiyk
(1)While on a call, press the PLASH key (hook-
flash) to place the call on 
uxrsultation hold. You
hear two short tones followed by dial tone.
(2)You can call another station or enter a feature
code. If you attempt to access an outgoing trunk,
you will hear reorder tones.
NOTE: If you hang up while the call is on con-sultation hold, the call will...

Page 243

JNTER-TELPRACIICESIMX/GMX 256 IN!3TALLATION % MAINTENANCEFEATURESIssue 1, November 1994
15. CALL WAITING
15.1While a station is in use, incoming intercom and
outside calls camp on until the busy station is available.
The busy party hears a single camp-on tone every 15 se-
conds (unless the Camp-On Tone timer is changed or
camp on tones are disabled at the station). Three station
prqgmmmiq~ flags allow camp-on tones to be enabledor disabled for incoming intercom and outside calls,
E&M calls, and/or DID...

Page 244

INTEK-TKLPRACTICESIMWGMX 256 INSTALLAT.tON & MAINTENANCE
16. CALL TRANSFER
16.1There are several feature codes for transferring
intercom and outside calls to other stations or to outside
telephone numbers. The call transfer options are as fol-
lows:
0Tkansfer CO call: You can transfer outside calls to
another station or to an outside telephone number.
0lhnsfer intercom call: Intercom calls can be trans-
ferred to another station or to an outside telephone
number.
0Wansfer to hold: Either intercom or...

Page 245

INTER-TELPRACTICESlMX/GMX 256 INSTALLATION & MMNTJDIANCEFEATURESIssue 1, November 1994
Single-Line Set: press the FLASH key
@ookflash) once to disconnect the call (or
wait for the other party to hang up). Then
press the PLASH key again (hookflash) to re-
turn to the caller on transfer hold.c.
If the station is busy or then? is no answer:To return to the caller: Refer to step b
above.To try another station: press the XFR key
(or press the SPCL key and enter the Transfer
CO 
feature code -345, or the...

Page 246

FEATURESIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSlALLATION & MAINTENANCE
groupname]lWXLLPROMHXXXX[oruser
name]), lift the handset. Press the medium-flash-
ing call key or individual trunk key, or press the
ANSWER key if the call is not automatically
connected.
Single-Line Set: If you hear a repeating signal of
four tones and a pause, lift the handset. You are
immediately connected.D. TRANSF’ERTOANOUTSIDENUMBRR
OR E&M DESTINATION
NOTE: There may be some reduction in voice volume
when an...

Page 247

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & lMMNTRNANCEIssue 1, Novfz
17. REVERSE TRANSFER AND GROUP
CALL 
PIcKalP
17.1Calls ringing or recalling at a station, a hunt
group, or a transfer-to-park location can be picked up at
any other station, using these features. Calls on hold can
also be picked up from stations and from 
transfer-to-
park locations.A. REVERSETRANSF’ER
17.2If more than one call is ringing or holding at the
station, a priority list determines which call is reverse
transferred. Calls...

Page 248

INTER-TELPRACTICESlMX/GMX 256 INSTAUATION & MAINTENANCE
18. CALL PRIVACY AND PRIVACY
RELEASE
18.1Call privacy restricts voice channel access to one
station at a time. When a voice channel is selected, no
other station user 
can gain access to the channel. How-
ever, access to and control of a channel can be passed to
another station using the Conference or Transfer fea-
tures.
18.2In addition, the database contains an installer-
programmable option that can be set to enable call pri-vacy on all trunks or...

Page 249

I
I
JNTER-TEL4PRACTIcEsIMX/GMX 256 lNS’JXLL4~ON & MAINTENANCE
FEATURESIssue 1, November 1994
19. BARGE (KEYSETS ONLY)
19.1lfthe Barge feature is enabled system-wide, key-
set stations can be programmed (on a station-by-station
basis) to use the Barge feature. This permits the 
keyset
user to join an ongoing call by entering the Barge feature
code. Another option is available on a station-by-station
basis that prevents other stations from barging into calls
on the station.
19.2Only keysets can use the...

Page 250

E~emher 1994INTER-TELPRACTICESlMX/GMX 256 INSTALLATION & MAINTENANCE
20. CONFERENCE CALLS
20.1Station users can establish a three- to eight-party
conference without operator assistance. A station user
can initiate one 
cotierence at a time and the system can
maintain up to 32 parties in conference calls of up to
eight parties each. In addition to the initiating station,
the conference can include any combination of up to
seven intercom and/or outside calls. The initiating sta-
tion is considered one of...
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