Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

mTER-TELPR4CTIcESIMx/GMx 256 INSTALLA’TION & MAINTENANCEFEATURESIssue 1, November 1994
C.INTERCOM CAMP ON AND BUSY
STATION CALLBACK (QUEUE)
Camp On
10.14When 
a station user calls a busy station or hunt
group, the system sends a busy signal. The caller can
wait off hook to camp on (after the 
CamPUn timer ex-
pires) and hear music while waiting until the called sta-tion is available. The system periodically sends call
waiting signals to the busy station(s). Up to 255 stations
can camp on to the same...

Ee~elnber 1994INTKK-TELPKACTICESIMX/GMX 256lNSTALLATION &MAINTENANCEll. 
INTER-ST4TION MESSAGES
11.1If a station is busy, there is no answer, or it is in
do-not-disturb, intercom callers may leave a messagewaiting indication. The called station’s MSG key
flashes (and display keysets show the message source).
There are two message options:Have the 
coIled party return your call. (Display
keysets show the source of the message.) When the
called party responds to the message indication, a
call is...

INTER-TELPRACTICESIMWGMX 256 INSTALLATION & MAINTENANCEIssue 1, No”%=Canceling A Message Waiting Indication That You
Left
ll.llOccasionally, you may wish to cancel a message
waiting indication that you left before the station user
responds to the message. If the message was left with the
station’s message center, you 
camtot cancel the message
waiting indication; only the message center can cancel
the message using the procedure outlined below.
1l.12To t2NCEL AbfESAGE YOULEFT:(1)...

FEATURESIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEViewing Waiting Messages
11.17
(1)
(2)
To WEWRECEIVEDbfES.UGE.L4TADISPL4Y~:
lf your MSG key is flashing, one or more
messages are waiting. While on hook, press the
MSG key repeatedly to view waiting messages.
If desk& you can answer or cancel a message
while it is displayed.Alternate Message Source
ll.18The Alternate Message Source feature was de-
veloped to enable a voice mail system to leave messages
through a station...

INTER-TELPRACTICESIMx/GMx 256 INS‘JALLATION & MMNTENANCEFEATURESIssue 1, November 1994
I
I
I
12. OFF-HOOK VOICE ANNOUNCE
(OHVA)
12.1The Off-Hook Voice Announce (OHVA) feature
allows an intercom caller (either single-line or 
keyset)
to establish voice contact with the called 
keyset user,
even though the user already has a call in progress on the
handset. The called 
keyset user can then talk freely on
both 
connections, using the handset for the original call
and the speakerphone for the 
OHVAintercom...

EcyEtember1994INTER-TELPRACTICEslMX/GMX 256 INSTALLATION & MAINTENANCE
13. OUTSIDE CALLS
13.1When a trunk is selected for receiving or placing
an outside call, the voice channel is seized and 
camtot beused by any other station (unless privacy release is
enabled, see page 4-74, or the Conferencing feature is
used, see page 4-76). If the desired trunk is busy, the
station user can camp on or request a callback (queue).
Other features that apply to both outside and intercomcalls are 
d’rscussed later in...

INTER-TELPRACXXESIMX/GMX 256 INSTALLATION & MAINTENANCEIssue 1, No”!=
e.Ring signal: You have accessed an auto ring-in E&M trunk. When the station user an-
swers, you can ask to be transferred to the de-sired extension number or to an outside
telephone number.
f.Busy signal: The chosen trunk, trunk group,
or E&M destination is busy. Camp on (seepage 
4-57), use the Busy Trunk Callback
(Queue) feature (see page 4-57), or select an-
other trunk or trunk group.
13.3lV PLACE A CALL USING LRAST~OSiROVl7NG:...

lNTER-TELPRAcTIcESIM.X/GMX 256 INSTALLATION & MAINTENANCE
B.RECEIVING OUTSIDE CALLS
13A loREc~ANoulsmEcALL:
Keysetz
(1)When one of the following occurs, lift the hand-set
a.Repeating long tones and a call key or indi-vidual 
tmnkkey is flashing at the fast ratezA call is ringing in. (Display 
keysets show
CALLRJNGINGINONGRP#IXX[~~~T~~~
name].)b. Intercom call or page 
annonncing a call
andacaUkeyorindividualtmnkkeyis
fb.&ingatthe&stratezAcallhasbeen
transferred to your station. (Display keysets
show 
GRP...

INTER-TKLPRACTICESIMX/GMX 256 INS~TION & MAINTENANCEl?EmumsIssue 1, November 1994
D. TBUNKCAMPONANDBUSYTRUNK
CALLBACK (QUEUE)
camp On
13.9When a station user attempts to access a busy
outgoing trunk or trunk group, the system sends a 
busy
signal. The station user can wait off hook to camp on un-til the trunk is available.
13.10 
TOf2bfPONlDANOUTGOINGlRU..GROUl?:
(1)When you hear a busy signal after selecting an
outgoing trunk, do not hang up. You camp on andhear music until a 
truuk in the trunk group...

FEATURESIssue 1, November 1994INTER-TELPRACTICESIMX/GMX 256 INS’lYALIATlON & MAINTENANCE
E. ACCOUNT CODES
13.15There are four types of account codes in the 256
System. All account codes are assigned the same char-
acter length (4-S characters) in database programming.
The three types are as follows:
0
0
I
0
0
0Standard account codes automatically appear in
the 
Sh4DR report (if programmed) to identify the
station that answered or initiated the call. Up to 128standard account codes can be defined for the...