Inter-Tel Imx/Gmx 256 Installation And Field Maintenance Manual

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEFEATURESIssue 1, November 1994Private 
Co Call
Queue Request
Queue Request Cancel369
6
376
LF~NWi?ld
Allows station users to invoke call privacy on an outside
call when privacy release is enabled system wide.Requests an automatic callback when a busy trunk
or station becomes available. The cancel code removes
a queue request. 
(Keysets and ESLSs use the QUE key)Redial
Reverse Transfer (Call Pick-Up)3804Redials the last outside telephone number...

FEATURESlNTER-TELPRACTIcE!?Issue 1, November 1994IMX/GMX 256 INSTALLATION & MAINTENANCE
F.KEYSET-ONLY FEATURE CODES,* ;>3
2.8The following pages list the keyset-only feature codes. Most ofthem can be used at any keys& station; however,
some codes require a display and some require a Data Port Module.IDigital, AIM, DVK 
Keyset -394Sets the volume levels on the audio interface module of
Default Volumethe digital, 
AIM, and DVK keysets to the database-
defined default values.
Automatic Intercom 
Access362...

INTER-TELPRACTICESFEATURES
JMX/GMX 256 INSTALLATION & MAINTENANCEIssue 1, November 1994
Headset Enable
315
Headset Disable
316
Headset Mode On/Off
317The enable code signals the system that a headset has
been connected to the 
keyset. The disable code returns
the 
keyset to normal operation. The on/off feature code
canbeusedtotogglethefeatureonoroff,anditcanbe
assigned to a single feature key.Hold
- System33sPlaces an outside call on system hold. It can be picked up
directly at any 
keyset that has an...

FEATURES
Issue 1, November 1994INTER-TELPRACTICES
IhEUGMX256INsZ4UATION & MAINTENANCE
G. AlTENDANTFEATCJRE CODES
2.9The following feature codes may be used only at designated attendant stations. Non-attendant station users bear
reorder tones if they attempt to use these feature codes.
-.” 3
2
Cancel All DND Requests
Cancel All Station FWD RequestsCancel All Station 
DNDE’WD
Requests012Cancels Do-Not-Disturb and/or Call Forwarding feature
013for all stations or individual stations that are served by...

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCE
H. EXTENSIONNUMBERS
2.10Extension numbers are recognized as feature codes by the system. When the system is iu the default state, the
extension numbers are assigned as follows:
Attendant
stations
Hunt groups
Modems:
Bell 202 (300 baud)
Bell 202 (1200 baud)
CCl’IT (300 baud)
CCI’IT (1200 baud)0
100-227231-250
270
271
272
273Page 4-11 

EFember1994INTEB-~PBACTICESIMX/GMX 256 BWJALLATION & MAINTENANCE
3. SYSTEM ORGANIZATION
3.1The 256 System is designed to allow organization
of the stations into tenant groups and hunt groups for
easier call processing and record keeping.A. 
FLEXIBLEATTENDANTARRANGEMENTS
3.2Attendants provide the following services for the
stations they serve:
Accessed by dialing 
“0”
Central operators for incoming calls (if
programmed for ring in)
Message centers (if programmed)
Recall stations for unanswered calls (day...

INTER-TELPRACTICESIMX/GMX 256 INSTALLATION & MAINTENANCEPEA-
Issue 1. November 1994
Automated Attendant Applications
3.9There are a number of different uses for this fea-
ture. For example, direct ring-in calls to a busy attendant
could be forwarded to an automated attendant (using
one of the Forwarding features). Another option is to
have calls ring in directly to an automated attendant sta-
tion when the system is in day 
and/or night mode. Or, a
group of automated attendant stations could be assigned...

I
I
Ete~ember 1994wrER-TRLPRACTIcEsIMWGMX 256 lNSTAL,LATION & MAINTENANCE
Dialing During Recordii
3.20A database option allows the programmer to de-
termine if the system will accept a caller’s 
DTMF tones
(dialed extension numbers or hunt group pilot numbers)
while the automated attendant station is giving dialing
instructions (rather than having to wait until they hearsystem dial tone after the automated attendant hangs
up). Ifthe option is enabled, callers who know the exten-
sion 
number of the...

INTER-TELPRACTrCE!sIMX/GMX 256 INSTALLATION & MAINTRNANCEC. TENANTGROUPS
3.26Tenant service allows the customized distribu-
tion of trunk groups and 
DID groups among multiple
users sharing a common system and allows the attendantfor each tenant group to place the associated trunk
groups in day or night mode. (The primary attendant can
place 
a!Z trunk groups in day or night mode.) Trunk
groups are assigned to the attendants on a tenant-by-ten-
ant basis.
3.27This form of partitioning is ideal in...

FEATURES
Issue 1, November 1994INTER-TELPRACTICESlMX/GMX 256 INSTALLATION & MAINTENANCE
D. HUNTGROUPS
3.31 The Hunt Croup feature permits calls to be
placed to a group of stations and to be automatically
transferred to an available station within the group. Up
to 20 hunt groups can be programmed in the database(there is no limit to the number of stations per hunt
group, as long as there are no more than 480 hunt group
stations per system). Stations in these groups are ac-
cessed by dialing a special...